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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
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- Careers
I loved all the explanations, with the interpreters. Very grateful.
Dr. Chen and his office are kind thorough, caring, professional & thoughtful. I was in a lot of pain yesterday they worked me in and so very thoughtful and caring i truly appreciate their office & Dr. Chen.
Dr. Jason Chen always allows me to express my answers and comments in detail without cutting me off. I appreciate that respect.
Dr. Chen was professional, listened to me and was attentive.
We appreciate the staff, nurses, and doctor treating us personally and respectfully. We appreciate the knowledge of our doctor and explanations we receive about the medical care.
Everyone was very kind. And the security guard went out of his way to find my car key and walk me to the hospital for x-rays. Excellent visit.
Excellent service
Dr. Chen is an excellent doctor, trust him with my health issues.
Location, ease of making appointment, check in and out, doctor expertise, easy parking all a plus.
Yes, we saw Dr. Chen and he was great. It was awesome. He explained what is happening. He was telling us what we should do. It was very thorough about his explanation about the shoulder. So we're really happy about Dr. Chen.
Dr. Chen and his staff are the best in identifying and establishing care for his patients. I have been one of his patients for about 4 years and have been very pleased with his services.
Great visit, Dr Chen was well prepared, spent more than adequate time, and clearly explained my condition and the recommended treatment.
My experience with Dr. Chen has been very remarkable. However saying that I still have the pain and I am not sure it is curable.
I was disappointed that I didn't learn more.
Dr. Jason Chen is an outstanding doctor and one of the very best doctors that I have ever experienced in my entire life. And I'm 82 years old. Thank you very much.
Dr. Chen was very informative regarding my issues with my back. He explained everything regarding the treatment I will be getting. Thank you Dr. Chen for your care.
very professional and friendly
Glad Dr Chen is my doctor!
This was my first appointment with Dr. Chen. My daughter and I were impressed with him. He makes you understand your problem and shows you on the computer how the spine looks and the area of your pain. He explains how he can make you feel better and explains each procedure in detail. I understood the choices and made my choice. I am looking forward to seeing Dr. Chen and the pain that I am experiencing with his help will be gone.
Dr Chen is a wonderful doctor who listens and explains every step to his patient By the way, I feel amazing tonight after my injections as I have not felt in several years I hope it lasts. I know that is the next thing but I am enjoying this night without any medication. Thank you
I think Dr. Chen did a great job illustrating my issue by using the internet and really just giving me a visual representation of what was going on with my back and then taking the time to ask me if I could access my MRI and then sitting down next to me and showing me on the MRI what was going on and then ensuring that I understood what course of treatment that he was advising I pursue.
I have been a patient of Dr. Chen for a couple of years now and he and his team are fabulous. He has changed my life by getting me relief from my chronic back pain. I have given his name to several friends who are looking for pain management.
I trust Dr. Chen explicitly!
I absolutely LOVE Dr Chen. He has done more for me than any other Dr. I've seen in years. I just can't say enough good things about him. He even called me later in the day to make sure I was doing ok after my procedure.
[..]So, I was glad that I was able to see Dr. Chen, and he was able to diagnose what my pain was. And he did a great job, like he always does. [..]
Staff was professional, friendly, and caring
As always, received excellent service and care
I was anxious going to the appointment. Once there and afterwards I was confident that Dr Chen and his team could take care of me with no hesitation.
Awesome staff Dr knowledgeable
Dr Chen was very helpful,and made me feel very comfortable.