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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
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- Careers
They are very good
They treated me very well
How is it? Be careful, be gentle and be more affectionate to make the children have more confidence and not be afraid. Also, when they open their mouths with more confidence, offer them a candy or a sticker to reward them. I think, I don't know about you.
She was not professional with my son. She did not have his diagnosis on the computer and I had to wait for her to get the diagnosis.
Thank you, you are excellent doctors.
Appointment are too far away even follow up appoiment. I wish my insurence has more Provider in network
Everything was great. The medical assistant was very patient. She knew how to deal with my baby. The doctor and the other person she was with were also very professional and they just knew how to work with my baby. And I am thankful for that.
We Love the doctor and The way she knows [patient]
I liked going to this doctor.
The parking garage has levels labeled by color, but no information about which color is which floor in the lobby or elevator, so when you go back to your car, there is no way to determine which color is which level without stopping at every floor. A color chart would solve this issue. It is not okay that the reception desk has a signature pad but no screen displaying WHAT you are signing. The clinic should immediately install screens to display the contract we are expected to sign. It is not acceptable to expect clients to sign something they cannot see.
It nice provides
We always see Dr. [...] but today we weren't able to see him due to it being an emergency and Dr. [...] not being available but we did miss him. He's been seeing my son since he was a baby, so it was different seeing someone else. I felt like she didn't really engage as much or show any concerned and I felt a little uncomfortable [...].
I feel like this physician rushed my questions. She wasn't really knowledgeable. The appointment just felt rushed. And I felt like she wasn't answering anything that I asked.
Excellent service
The front desk and nurse were very kind and cheerful.
The MA was amazing did really well with my child. However the doctor did not listen, as my child was there for a second opinion. Looked at my child and basically shrugged her shoulders and said I don't know maybe do a formal hearing test and go see your regular ENT. I was not happy with the care she "gave" my child. I feel like she was too afraid of going against another doctor to actually care about my child's health. We drive over an hour to be seen by this physician who had great reviews only to be swept under the rug. Also she was in the room for not even 12 minutes. I do not plan on returning to this physician and I don't plan on recommending this physician to anyone.
Exceed beyond expectation. And we have all information that we need for our next steps,
Everything was great
Great take care for us .
Both Dr [...] and dr Huang were wonderful! My son was bouncing off the walls. I was embarrassed. Dr. Huang made me feel better when she said she had two boys. That's incredible bedside manner.
Dr. Huang was not very warm and friendly with our child. She didn't seem kid-friendly. She just kind of seemed annoyed when we were talking to her. It didn't give us confidence that she had our child's best interest, and it just made us kind of feel uncomfortable and like we wanted to see a different physician. The office staff was nice enough and friendly, but her experience just was not what we would anticipate for taking our 3-year-old to go see, and we will be looking for a different doctor.
Although a follow-up visit is necessary, I am not sure if I will be bringing my child back to this office. Of the close to ten people we interacted with, only two of them were friendly or showed any customer service skills at all. The lady at the front desk was very kind and pleasant. She also called my son to the back and showed us where to go. Upon getting to the back, the staff was very rude. No one could be bothered to even say hello. My son is [...] years old. The nurse who took his weight and height measurements didn't greet either of us and told him, mid-sentence in her conversation with another nurse, to step on the scale. I told him to say hello to her, which he did, and she said nothing in response. I then told my son to step on the scale because he didn't hear her when she said it. After recording his weight, she moved to the wall to check his height and again said nothing to him. I informed my son what he needed to do. We were then taken to the room and waited about 20 minutes to be seen. When the doctor came in the room, she was very soft-spoken and quiet. Another person with her, a lady with [...] hair, was the one who greeted us and was much more friendly. She was also the one to comfort my son as they put a camera down his nostrils. The doctor did eventually start to communicate more and give medical advice for him and I liked her fine, but the attitude of the majority of the staff is enough to make me not want to return. We see another doctor within UT Physicians, and their office is the complete opposite of this. This office could learn some things from other practices within the group. This was so unexpected since my experiences have been so different that I have no desire to bring my son back to this location.
Berry good service
We were waiting for a doc to show up for 40 mins. My son is [...] yo, and that was a tough wait!
I love Dr. Huang and her staff. They're very friendly. The wait time was long, though. We were called back 20 minutes after our appointment time and waited an additional 20 minutes for the doctor.
The doctor was a wonderful person, very attentive, and exceptional. She answered all my questions and cleared up all my concerns. She gave me the best options for my daughter. She is definitely a good doctor, so I would recommend her. For me she is a very, very good professional.
Front desk was not all so helpful. I had to go up twice to follow back up with an appointment time.
Very organized system and process!
This provider is very soft spoken and doesn't appear to be enthusiastic about her profession. This is the way it appears to me.
Really quick process. Did not wait long at all. Everyone was nice and knowledgeable. Really impressed with the experience