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- Patient Care
Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
- Careers
The attention was very good, I felt very comfortable, the whole explanation was very good, thank you.
Communication would of been nice to have. My childs appointment was at 1:45 pm. It says to be there by 1:30pm. I get there at 1:10. They called us to back to check weight and height. Around 2pm. Didnt get into a room till 2:30pm. It was already 3:10pm when i got upset and walked out. I asked how much longer it would take and no one ever came back to let me know. So i left. No call back from no one. So obviously they didnt care about my needs or my child.
Wait time was not long at all. We had an amazing experience!!!
She's an excellent doctor, and she's treated us very well throughout the entire process and takes the time to discuss the patient's problem. Thank you very much.
Satisfied and thank you.
Exceptional attention and treatment of the staff, punctuality
The doctor is really great. We recommend all the patients to Dr. Huang.
When we arrived at the doctor's office, it was very nice. Everyone spoke. When I talked to the doctor and the clinician who was in there, they asked questions, made sure that I knew what was going on. They told me what could happen, told me because the summer's coming up that she still would be able to have swim lessons and things like that as long as it wasn't in a river or things like that. It was amazing. I would absolutely refer her to anybody else who was having the same issues.
I didn't get the time to appointment
Dr Zhen Huang, very well explained the disease process and management, and progress . She listened to health concerns of my child. Has great understanding of my child's improved health condition.
I am very happy with my son's care and very professional, with friendly staff and doctors. Thank you!!
The staff is always courteous & friendly [...]
They are very good
They treated me very well
How is it? Be careful, be gentle and be more affectionate to make the children have more confidence and not be afraid. Also, when they open their mouths with more confidence, offer them a candy or a sticker to reward them. I think, I don't know about you.
She was not professional with my son. She did not have his diagnosis on the computer and I had to wait for her to get the diagnosis.
Thank you, you are excellent doctors.
Appointment are too far away even follow up appoiment. I wish my insurence has more Provider in network
Everything was great. The medical assistant was very patient. She knew how to deal with my baby. The doctor and the other person she was with were also very professional and they just knew how to work with my baby. And I am thankful for that.
We Love the doctor and The way she knows [patient]
I liked going to this doctor.
The parking garage has levels labeled by color, but no information about which color is which floor in the lobby or elevator, so when you go back to your car, there is no way to determine which color is which level without stopping at every floor. A color chart would solve this issue. It is not okay that the reception desk has a signature pad but no screen displaying WHAT you are signing. The clinic should immediately install screens to display the contract we are expected to sign. It is not acceptable to expect clients to sign something they cannot see.
It nice provides
We always see Dr. [...] but today we weren't able to see him due to it being an emergency and Dr. [...] not being available but we did miss him. He's been seeing my son since he was a baby, so it was different seeing someone else. I felt like she didn't really engage as much or show any concerned and I felt a little uncomfortable [...].
I feel like this physician rushed my questions. She wasn't really knowledgeable. The appointment just felt rushed. And I felt like she wasn't answering anything that I asked.
Excellent service
The front desk and nurse were very kind and cheerful.
The MA was amazing did really well with my child. However the doctor did not listen, as my child was there for a second opinion. Looked at my child and basically shrugged her shoulders and said I don't know maybe do a formal hearing test and go see your regular ENT. I was not happy with the care she "gave" my child. I feel like she was too afraid of going against another doctor to actually care about my child's health. We drive over an hour to be seen by this physician who had great reviews only to be swept under the rug. Also she was in the room for not even 12 minutes. I do not plan on returning to this physician and I don't plan on recommending this physician to anyone.
Exceed beyond expectation. And we have all information that we need for our next steps,
Everything was great