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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
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- Careers
Outstanding customer service and experience from start to finish.
Sean McDougall, FNP was fantastic. I got emotional because of the pain, and he was very understanding and kind. Seemed truly interested in me, the work I do, and getting me the care I needed. Dr. Vishal Shah is top notch as well. Very kind - it was a quick but informative visit. Dr. Shah seemed pretty certain what my injury is - just waiting on an MRI. I am grateful to have Dr. Shah as my orthopedist.
Very enjoyable doctor visit. Felt very welcome.
The wait time was minimal, everyone was very accommodating and pleasant. Finding a parking spot was horrendous..will be better when parking garage is finished.
Excellent in every way.
I had a good experience.
I feel comfortable every time I go there and reassured.
Everything great!!
Parking & construction are a bit conjested on site & on the street beside the building. Possibly suggest which lot is most likely to have open parking.
The doctor was most helpful with my pain and needed surgery
Every one was very helpful.
Thank you , for your time and professionalism.
I especially like that the entire office respects my time. My appt was at 1:00 pm, I was seen within minutes of my arrival. I really appreciate that. I make my appointments during my lunch hour.
Dr. Shah and his staff answered all questions and provide the options available to treat my lower leg. I was very pleased with the entire process. When the time comes that I choose to have the hardware removed, I will definitely return to Dr. Shah.
The doctor was nice when he came in. He was very attentive. However, it felt that after surgery was no longer on the table, we didn't have enough preventative measures told to us and precautions to look out for on ways to not make it worse. And the injection on the arm and the shoulder was done by the nurse practitioner instead of the doctor. A lot of the conversation was between the nurse practitioner and us. I just felt that there should have been a lot more information about things to look out for, other things like that. It was just a very surface conversation about what the treatment options are. But once surgery was off the table, it didn't feel like there was enough effort.
The person collecting my health history was rushing me and didn't allow time for complete answers. I know my record is incomplete because I am a healthcare provider who collect and input information for patient charts. I didn't want to keep interrupting the person as it was obvious she just wanted to finish "her part" and leave. She had her back to me during most of the interview.
Very knowledgeable, professional, caring for patients problem and suggesting right treatment.
I was very pleased with the care I received from Shah the PA WHO WAS GIVING Me the steroid shot.He explained very well about my knee condion and the effect of the steroid shot. Very knowledgeable and a good listener
First visit
Dr. Shah was absolutely amazing, we've had prior visits with other orthopedic doctors and he was by sat the best. He actually listens to the pt and prioritizes needs based on best possible outcome. We were very satisfied.
I was well informed about required steps before the procedure could be performed .
Excellent doctor and staff
Knows how to listen, explain the answers, degrees of care, and reassure about recovery.
Everyone in Dr. Shah's office provided a very friendly environment. They appeared to show genuine concern for my wellbeing! Shawn, NP, was extremely kind and answered all my questions. I really appreciated his knowledge and support! Thank you!
Yes, I saw the Dr. Shah's assistant. He was very good, very thorough. I thought he really cared. And the only thing that happened was they were running about 30 to 45 minutes behind and I just wish they would have called to tell me that being that I live almost an hour away. But the experience in the office, the help that I got for my knee was amazing. Tell everyone thank you.
I felt like I knew them, as friends. Smiles and good given information and listened very well. I was very pleased with everyone that I met. Made me as if I was at home.
Dr Shah was extremely professional and he answered all my questions and explained in detail the workings of the actual knee hardware that is to be used during the surgery. I couldn't be happier with my first appointment.
Good experience and great treatment . Only thing not good is parking space
All were very professional and nice.
A+ all the way around. Even the waiting room was calming and enjoyable. The UT Health programming content was a pleasant surprise.