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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
- Careers
I was treated very well and all my questions were answered when asked.
Dr. Shu and his staff are the best. They are timely and courteous as always. They treat me like family and I will always be grateful for the care they have given me.
Excellent
He's a great doctor
An excellent physician and a great team!
a very informative visit
Staff and doctor were very kind, polite, knowledgeable. Doctor Tung Shu is such a great doctor and super nice guy. Also his staff. Great place !
I find that Dr. Shu is one of the best physicians I've ever been to in my life. And I think he's excellent at what he does, and I'm glad to be able to be his patient.
Dr Shu is an excellent physician and person. cares about his patients his Nurse, Monica is excellent as well
The procedure was performed professionally in a timely manner.
Dr Shu and his team are all outstanding.
I appreciate the timely service and the professionalism of the entire staff
Dr. Shu and his staff are very professional, caring and informative. I could not ask for better care.
My problem is when I go do blood work inside his office, there's a chair that sits there, been there for 10 years and it's broken. The same chair has been broke for 10 years every time I go do blood work and it's not good for somebody that has to bend their arm down to get their blood taken. It needs to be replaced. Thank you.
Thank you for great service!!
Dr Tung Shu is excellent. And, he has a very competent staff.
Dr Shu and staff, Most defefintly the best we have ever seen! Dr Shu had done his home work. Explanation was very clear and to the point. Monica and carrie very professional and caring.
Dr Shu- Carrie his nurse and Lilly are very kind to me and caring, I love them , I would telll every one I know how wonderful and caring and kind they are with me, Bless them for their work and their kindness for the sick, they act like they care and show it.
Dr Shu is a very kind and full of passion. He is very professional in his field. He used drawing and video to make me fully understand and make a right choice. I really appreciate to have him as my Urologist.
Everyone was very professional!!!!!!!
Dr. Shu is a wonderful doctor. We would recommend him to anyone.
Dr Shu and his entire staff are excellent health care providers.
Excellemt.
Dr Shu is one of the most caring individuals ever had the pleasure of being his patient wonderful caring Dr
Dr. Shu and his staff have what I believe is the very best of any medical facility anywhere, they know how to treat patients and make them feel comfortable and at ease and relaxed even at very difficult times, Thank you Dr. Shu and your entire staff.
I have no idea about wait time communication. I arrived early for first appointment after lunch and was seen even a bit early
Just don't bother the patient, and even worse, in front of other people about "overdue" medical bills. It's shameful that, in addition to doing so, they CALL Dr. Shu's assistant so she can "explain" to me what's overdue. That should STOP. This isn't the only time I've seen this. Not just me, but I've seen it done in front of other patients. Very unpleasant, since the patient comes in with medical complaints and is also harassed with charges. There are many other ways to do it, but this is the worst! Thank you.
Fantastic staff Quest blood lady also fantastic Trust everyone of them
Dr Shu's staff is excellent. Friendly, caring and efficient.
Very caring and respectful