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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
- Careers
I had a great experience during my recent visit. The staff was friendly and efficient, and I was seen right on time. The doctor was professional, attentive, and took the time to listen to all of my concerns without making me feel rushed. They explained everything clearly and made sure I understood my treatment options.
Always a great experience with both of my doctors there and with the staff
I am very satisfied with the medical team and the attention of the reception staff.
I have no issues with Dr. Taylor Beauchamp or Dr. Steve Simonich. However, You REQUIRE a patient to arrive 20 minutes early. I came in about 30 minutes early. I waited about 25 minutes past my appointment time to be put in a room that was uncomfortably warm. After waiting >20 minutes my husband went looking for someone to see what the problem was. About 45 minutes after our required time Dr. Taylor came in. She was perfect and everything went well. I do not think it is proper to have people sit indefinitely with no follow up or explanation of why the provider might be late. Show the same degree of concern for my time as you expect me to show for yours.
The experience was great, the staff was very pleasant and polite, Dr Taylor set me , I did not feel rushed, even though my knees hurt, l left knowing I was in good hands
There was some miscommunication about the fact I had brought a cd of X-rays leading to a 30 wait time.
Everything associated with Taylor was AMAZING - Flawless even! Taylor gave me a STAT order for imaging, and when I had problems getting that filled I called the on-call doctor. I am told it was DR. RODRIGUEZ (?) --- i called and spoke with the answering service at least 6 times over 8-12 hours. IN WHAT F$%CKING WORLD DOES IT TAKE AN ON CALL PHYSICIAN OVER 12 HOURS TO NOT CALL ME BACK WHEN A PATIENT CALLS ABOUT ISSUES WITH A STAT ORDER!?!?!? Your on-call service is deplorable, unconscionable, disrespectful, a fake flag of hope (as they will just have the clinic call you the next day, but check in with you every 30 -45 minutes to verify that a doctor never called me back. If there is no after hours service --- TELL ME. When you say there IS an after hours, on call service, for urgent needs... I absolutely expect, WITHOUT FAIL, a call back within an hour. Even if it's to tell me, they need more time. This is CRAZY!!! I never leave a review like this that is not flawless. There is a reason -- I worked for UT Orthopaedics for many years. I even reported directly to Walt Lowe for about 5 years. For me to leave this feedback, you really need to understand how wild, crazy, asinine, and just blatantly disrespectful my experience was with your on-call service. Big shout out to Dr. Andy Choo who DID answer my call, even though he WAS NOT ON-CALL. Do better, and I enthusiastically look forward to your response.
The personnel treat me excellent. I really recommend their services.
The wait time from my appointment time to when I actually saw Taylor was over an hour. I was immediately taken in for x-rays and the had to wait until a little after 4 pm to see Taylor.
All of my visits to UT Orthopedics - Katy - have been positive and helpful .
This visit was not for myself, it was for my husband who is in a memory care facility. He fell down at night in the hall. The nurse making the rounds found him on the floor in the hall. They called the ambulance. I met him in the er room at 2:30 a.m.
Excellent service and very helpful
Excellent.
I really had a good experience with staff and provider. They all were very nice and helpful. I really liked Taylor Beauchamp. She was very helpful to me and answered all my questions. She was concerned and I felt so comfortable with her. Even the checkout desk was very nice.
Good experience. But it would be better if there was a little more explanation and if the doctor would talk to you more from time to time. Quick consultation and different treatment technician. I feel that my discharge was too soon. Maybe one more month is necessary and therapy too.
Taylor was great. She was very thorough, personable. She took time and explained everything and made my grandmother feel understood. Yeah, she was great. Thank you.
My experience was good. However, I would suggest that once the patient says that he/she is not interested in steroids, it should not be presented again, as an option. The patient wants to feel like he/she is being listened to.
Overall great experience
Top notch! I have already recommended this team multiple times!
Exceptional
I had a wonderful time take care God bless
This was my first visit, it was exceptional,great service and concerned about my condition and teady to assist.thank you
The initial wait was longer than I hoped, however I'm glad for the opportunity to address my knee condition and I'm pleased with the the visit.
Very professional, thank you Taylor
The professionalism was excellent, and that's what I like about a doctor's office. And the receptionist, from the receptionist to the doctor to the, I guess, the medical assistant, everybody treated me with great respect. And I'm grateful for that.
All the staff's, from the doctor to his entire team, care was magnificent.
Thank you so much for treating me. I saw Taylor and she was so gentle with me. Very knowledgeable and very interested on getting me feeling better!
Your people are fantastic. The front desk professional. The x ray lady was really good. Can't remember who the medical persons name but was spot on and very informative. The girls who did the injection were great. Last but not least lady who checked me out was good. Overall very impressed. Thanks job well done
Thank you for the great care and support.
My provider was very compassionate, listened to everything I had to say, explained everything about my injury and how to care for it and what I needed to do and watch out for it. She was excellent.