Luna Grayson is thriving thanks to the expertise of a dedicated health care team and innovative fetal surgery. Their approach gave Luna the chance to walk, talk, and embrace life with boundless joy.
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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
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If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
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1-855-877-2808
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Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
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- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
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The only thing I would like to say about the experience is since we are with Kelsey through United healthcare and our appointment was switched because we received a text message that an earlier appointment was available. I unfortunately had to pay out-of-pocket which was shocking and surprising. When I called kelsey then spoke to front desk nobody was aware of the process on how to go about getting reimbursed since the referral was done via UT physicians system and not by my pediatrician . So I took a very long time and I'm still very confused as to whether the instructions that were given to me were correct or not. I was told by David at front desk that he will reach out to Elizabeth who out in the referral and then get back to me, but I haven't heard back from anyone unfortunately until Elizabeth requests another referral which would be authorized via Kelsey for the 27th. I cannot get reimbursed by UT physicians till then so please look into this. And I highly recommend going forward since this process is a little complicated if appointments are switched then patients or their guardians are notified of this process ahead of time so that they don't have surprises when they arrive. Luckily for me, I had the means to be able to pay $233 but I'm sure there are plenty people out there who cannot just shell out that type of money when they're only expecting to pay 20 or 30 or $40. Also, I had already taken off work so I didn't have a choice to wait to come back for the actual appointment that the authorization was for March 20. So this could've been a huge inconvenience. I also recommend that UT physicians works out a better deal with kelsey so this whole mess can be avoided. Overall, I'm very happy with the care and quality of doctors and how much attention they pay at UT physicians. The facility is great there is always parking wait time is nominal so all that is great! Thanks
Every single person from check in to Dr Fletcher was kind, courteous, and professional. We were about an hour early for our appointment and they got us back quickly and kept us updated on wait times. Dr Fletcher was very knowledgeable and kind and put all our worries at ease. We were cleared and don't have to follow up but I will definitely recommend others.
We love Dr. Fletcher and his whole team at UT.
Everyone was so helpful. We went into the appointment very nervous and the experience exceeded our expectations in every way. Paula did a wonderful job coordinating our admission process, Dr. Fletcher advocated for us very well and made things happen quickly, Dr. Scott was so helpful and patient in answering questions in a direct and understandable way, and the wonderful PA (I can't remember her name) was AWESOME. She was empathetic and reassuring and she listened so well! She was very impressive. We are grateful for our experience from start to finish and look forward to working with Dr. Chen- his team has been very good at communicating.THANK YOU!!!!
Wait time was too long. Well over an hour. As a working mom of multiple children this is too long
Professional, friendly and extremely care patients
all of the staff was amazing, super friendly, kind, and supportive.
Dr. Fletcher and his whole team of staff is always amazing. Every time I come and see him, well done. Overall, excellent service.
I loved all the care and professionalism they were very very special and very loving and also, son.
We appreciate the love and kindness that everybody had with our daugther. Like always!!! Amazing staff!! Thank you so much!
They answered my question
From the front desk receptionist to the medical assistant to the PA to the actual doctor. My son and I had such a great experience and we have seen several doctors for our issue and I have never left so confident that we found a doctor who cares and will actually help us find a solution.
Very good experience every time I go
The wait time was too long. It was about 20 minutes or 30 minutes waiting for the doctor to come and see the patient.
The office staff was completely professional and efficient. I felt well informed and communicated with before, during, and after. They did what they said they were going to do. And then they listened, which we've not had that experience everywhere where they listen and weren't dismissive. And Dr. Fletcher was wonderful, which is why we came over to him. He had a good recommendation from another friend of ours and listened thoroughly and was able to explain not only to me, but to my [...]-year-old daughter, you know, very accurately what was going on and why and the plan of care in such a manner that it was, you know, well understood and that he cared enough and understood enough the uniqueness of her situation.
It was an awesome experience, and also satisfying.
Dr. Fletcher had very poor bedside manner. [...] He had very little information on home care. I asked him and his answers were very vague and not helpful.
Every thing was ok
For 10 years belong with this provider- That's a answer hows great he is...
I enjoyed Dr. Fletcher very much. He was a very good help. He showed us everything that was going on with our child. I mean, if I had any other problems with any child, I would definitely bring my child to Dr. Fletcher. And if anybody ever had any problems with their child in the neurologic department, I would send them to Dr. Fletcher.
It was a very good experience and the entire team was very professional and I was really impressed by the entire team, especially Dr. Fletcher. And he answered all our questions and we were very satisfied. I definitely recommend him for my friends and family in the future. Thank you very much.
Dr. Fletcher and his team are always amazing. We trust him completely to care for our children.
I just wanted to say how much I appreciated everybody from before we got to the doctor's appointment, the scheduling. I mean, even after the doctor's appointment, everybody was very thorough and very helpful. They had good attitudes. It was just a good experience all the way around, and I appreciate it. Thank you.