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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
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- Careers
I had a 4:15 appointment and wasn't seen until 5. With the heavy load the doctors see, it doesn't make sense to have a 4:15 appointment. The office staff was gone by the time we were done. This is not fair to the doctors or to the patients.
Ms. Ashley (who administered my son's vaccinations) and Dr. Nayes are both wonderful! I completely trust them, and they make us feel comfortable. The ladies at the front are also very nice and welcoming.
I think the nursing staff was very friendly and patient with my toddler
The nurse, doctor-in-training, and Dr. Nayes were all amazing. The nurse on call was also very helpful.
Karly was amazing and made my son feel comfortable! Dr.Nayes is the best we love coming to see her??
My experience was great .
The front desk people need to be nicer.
Everyone from the nurse to the doctor was really kind and really helpful. They listened very patiently. They worked with my son so he wasn't afraid of the treatment that he was getting in the office. And I just thought we had an amazing experience. We hope we don't have to come back any time soon, but if we do, we are very thankful that we have great doctors.
I love how personable Dr. Nayes is and how she always takes her time to listen to my concerns and includes my son's thoughts and feelings in her plan of care for him. Great bedside manner ! Highly recommend her!
We have been seeing Dr.Nayes for over five years. She is kind, patient, has great bedside manner and my son loves her. My son is super shy but he feels confident and relaxed around her. That gives us a lot of comfort as parents. Would definitely recommend her and her office.
Dr. Nayes is an excellent doctor who I would recommend to anyone. She answers my questions and gets back to me when I need it. We love her.
Dr Stacy Nayes is one of the most talented, caring, and skillful doctors we have the pleasure of receiving care from. She has been our grandson's pediatrician since he was born and as a nurse myself I have always been extremely impressed by Dr Nayes ability to get down to causes and conditions. Also her intellectual humility in having the capacity to refer us out if the problem we're experiencing is outside of her scope of practice.
Dr Nayes is such an amazing doctor! She makes it a point to make sure all my questions and concerns are answered/addressed.
I think Stacy Nayes did a terrific job helping my child. Thanks to her helping me find the speech therapy and almost anything Hummer needs, she has made a lot of improvement today and I give a lot of credit to Stacy for that. And thank you for taking my child in through my parents, I really appreciate your service and thank you for being my child's doctor. I really appreciate it. Take care.
Everything was great, from our front desk check-in, to our nurse and our doctor. However we're sad that the rooms were painted over... this is a pediatric office, we thought the painting and individual room themes were fitting and great for kiddos. Now it's just a sterile looking Dr office.
Dr. Nayes is absolutely fantastic! She's thoughtful and conscientious and very thorough in her care of our kiddos. She's one of the few providers I ever get to see that you can tell truly cares about her patients.
The front desk staff checked in the wrong patient instead of my son. Our last name was called and was placed in a room then asked to return to the lobby due to the mistake. I was told the trainee made the mistake but the trainer should ensure at all times during training that mistakes are not made or found/corrected in a timely manner.
Everyone was really nice and polite. My son and I felt very comfortable been in the facility and with his doctor. I think he has a crash on her Lol (just kidding)... he really likes her.
The doctor and staff have been very helpful and kind. I would definitely recommend them to family and friends
Everyone was so helpful and friendly and had a great sense of humor. Thankful for everyone who answered questions, from the front desk workers (about the online portal) to the doctor.
We have been seeing Dr Nayes for 2 years no and we absolutely love her and the staff always very patient and helpful it worth the 45 minute drive !
Great first visit. Entire staff was fantastic, engaging and made us feel very comfortable. Thank You!
Dr. Nayes and staff are great.
We love Dr. Nayes but scheduling a same-day sick appt is nearly impossible - we often go to urgent care because we can't get an appointment in a timely manner. Being redirected to the nurse line in order to make an appointment is a hassle.
The staff at this location are amazing! Moving to Texas from [...], I was nervous to start over with a new pediatrician. However from day one, Dr Nayes, [...] and Nurse [...] have been amazing! We just made 3yrs here and I will continue care here. They are better than his Dr's in [...]! Love this place, always fun, lots of laughs and always prompt treatment. Thank you!!!!!
Love Dr. Nayes and staff, she's very professional and cares about her patients. She listens to parents to kid's symptoms and treats the kids appropriately. Notes from kids visits were very handy especially if one parent is not present during the visit.
Our family loves coming to see [...] and Dr. Nayes.
Dr. Nayes is the best!
Dr Nayes is always highly professional and very caring.
Love Dr.Nayes she is amazing with my shy child as well with my extrovert daughter!