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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
- Careers
Long wait time due to fire drill.
I'm grateful
I thought my appointment was at 9:45. I arrived at 9:30 and was told my appointment was for 8:45. Fortunately they agreed to see me if I would wait. i only waited an additional 20 minutes. I was very grateful that they accommodated me. It was my mistake. Wonderful to have kind, understanding doctor and staff.
Good experience
The wait time was extreme. Over 2 hours.
Very caring, professional and excellent servic. Thank you. God bless you all.
It was a Awesome experience, for my first time ,from checking in and seeing my doctor, everyone was very kind and professional, I will definitely recommend to my family and friends, Thanks to everyone
I really liked how my provider treated me. She asked if I was taking the current medicines I was taking. She explained to me the procedure and the procedure is working well and everything went smoothly. And after the visit, she wrote her report. I could see her report on my UCHealth and it's very descriptive. It's very informative. It's like she's been treating me for a long time, but in fact it's her first time and it's excellent. It's as if she has already known my medical history for the longest. I really value a doctor like that. She's very great.
Professional and caring staff.
Nice experience. Treatment was great.
Dr. Silapunt and her entire staff are very professional.
Silapunt's assistant may have frozen an injured spot which wasn't a growth.
Everything was on time and done very well, great attitudes and overall really positive as usual. Office administration is excellent. Susan Vidrine is a gem.
Very professional and efficient treatment.
The doctor and the medical assistant i met with were both very professional and kind. The front desk staff was also lovely and helpful as always
The Dr. was very thorough and addressed me when they entered the room. There were 4 others individuals in the room assisting with a procedure not one of them told me their name & I did not see name tags. After my return day I was given the wrong information about my treatment once I left and I questioned it. But was told agin wrong info. I stopped on my way out and asked another person who then asked someone else and was told then to do what I suspected. If I had not followed up I could have compromised the effects of my procedure. Also calling the office to speak to anyone is very difficult it can take days before someone returns your call. I have worked in the medical field for over 35 years and communication, respect and efficiency is key. I found it to be lacking in this area.
Dr. Silapunt and her team are excellent. I have been going to her for different dermatology services over the year that usually are the result of an aging body.
She was kind, listened. However, She could have allowed more time for the lidocaine to work or injected a little more to prep. You cant inject and instantly start to cauterize the area.. I felt my skin being burned in some areas. Uncomfortable.. but she stopped as soon as i said it was hurting.
Very good Doc.
I would like my provider, the person I was seeing, to talk to me more about my health situation. 10 plus 0.
This doctor paid more attention to the students that she had with her and didn't really pay me any attention. When I would try to speak to her, she would interrupt me to answer their questions on what to do if surgery would be required on my hand. She did not pay any attention to my needs or answering my questions. She paid, like I said, she paid too much time to the students that were with her. And I was not asked if it was okay for the students to come in.
A+ for Dr. Silapunt
Very professional.
Great resident Dr.DOA and as always feel confident with Dr. Silapunts care.
I did not have to wait to be seen and the assistants were prompt.
The resident Dr Dow was pleasant and respectful and thorough in her examination and concern. It was obvious that she and Dr Silapunt had an excellent working relationship.
Been using this provider for several years and have been very pleased with
Dr. Silapunt was very helpful explaining the details of how to use the medication she prescribed and the reason behind applying it the way she described.
Doctor and staff are great people with great experience.
They were great and I appreciate their professionalism in their service.