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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
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- Careers
Enjoy the fact that the Center's medical staff are certified in gerontology.
A great experience.
All went well as expected.
Ii truly enjoy my visits with my Dr. Bi
I appreciate how everyone took the time to introduce themselves. I am grateful that everyone was patient and professional. Everyone explained what they were doing and what to expect next. They made me feel like they were interested in what I thought and how I felt; like they cared about me and my situation. THEY WENT ABOVE AND BEYOND!
Good experience overall
Shuyan Bi is the best care giver I have ever had. Her manner and treatment is always enjoyable and informative! She cares about my well being and shows it....kudos to her and UT
I like Dr. B very much. She listens to me and she helps me a lot. Thank you.
Very caring team
[...] She also questioned my need for an audiology exam. She said I was one of her healthier patients and I wonder if she is not familiar with treating relatively healthy geriatric patients. [...] So, I have some reservations about this NP. I will advocate for myself for now and not make a snap judgement based on one visit. Still, now I think I need to find out what an annual exam will consist of to ensure a mutual agreement on what will be done in that exam.[...]
I have the utmost confidence staff and have confidence in them.
This was my first visit with Ms Bi. She was very thorough in getting to know my medical history and answering all of my questions.
Ms Bi was very knowledgeable and personable and treated me like her mother.
I had to wait like almost two hours for my appointment, it was at [...]. I didn't get waited on until about [...] something. And the girl said she entered my information when I got there at about [...], and somehow it didn't go through. I was very upset about this. I had to see another doctor, instead of Dr. [...] because she had to leave at [...]. So, I was very upset about the time I had to sit, and wait, and I drove from out of town to the doctor. So please, check on that, and see why I couldn't get waited on timely, and was there waiting, and had to see a nurse practitioner, instead of my doctor. Thank you.
Nurse Bi is always extremely thorough, personable and all around wonderful!
The business was happy and enjoyed her job.
Nurse practitioner, Bi, is excellent and I'm glad that she's my doctor.
I feel well cared for!
From day 1 I have been comfortable and happy with this choice. Finding Shuyan was a blessing!! My previous provider never in my time with him gave me any reason to believe he cared! Thank you UTHEALTH
I [...] was just discussing with a friend of mine how humiliated and defeated I felt after the visit with Shuyan Bai. I don't recall that this was the same person I saw a year ago. [...] It was the worst care ever.
Nurse said I was doing well.
The nurse was very professional and knowledgeable. She was also helpful and taking care of my mother's needs. Kudos to the nurse on call