- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
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Great experience, Richmond Nguyen did a great job and was very thorough
Excellent patient care.
I really can't say enough about the Dr. Paul Shoupe/Richmond Nguyen care team at UT physicians. From the front desk, to the nursing staff everyone is great. On this particular visit, I was seeing Dr. Richmond Nguyen, the nursing staff called me in advance to let me know that Dr. Nguyen was running late and asked if it was ok to push my appointment back. Then Dr. Nguyen had XRays ordered of my knee, told me why he didn't think it was anything major, gave me suggested treatment options, and decided to give me a cortisone injection in my knee. Now I'm back to running again slowly. I live almost 50 miles from this office and the care, knowledge and patience of this staff makes every mile worth it.
Thank you to Dr. Richmond for the attention. I didn't have to wait long and received a good response. They also scheduled another appointment for me. I'm very grateful, and I hope he continues helping more people. Thank you so much.
Outstanding service!
Great listener!
My original appointment was scheduled for 3:00. I arrived at 2:35. The staff checked me in and I was taken into the examination room at 2:50. Very efficient. At 3:50 I decided to leave after waiting in the examination room for 1 hour. A nurse did come in about 3:10 to apologize the DR hadn't come in yet. This appt was scheduled for 15 minutes and was a post op follow up. Nurse called me about 4:10 to reschedule the appt and apologize Dr never came to see me. I rescheduled 3 days later @ 11:00. Appointment was met on time and Dr came in @ 11:00 per appt.
great patient care
Way better experience than first time. I am happy with surgery and care received.
Procedure was done efficiently and with care.
Richmond Nguyen was about to prescribe meds without even looking at my chart. I had to ask him to do that myself. Then the prescription was called into the wrong pharmacy after I told them which pharmacy I preferred two times.
I enjoy it. I'm happy with the services rendered at the doctor's office. They're all helpful. They're happy with me. Good customer service. And I will always go back. I love them. They're very helpful. Especially my treatment.
It was very satisfactory. I Professional for my health I well-being
Efficient
Very good experience, provider listened and answered all my questions. Very satisfied with my visit.
Richmond was excellent! Knowledgeable, experienced and highly professional with a big smile.
Keep working with thensame ethic and professionalism. God bless you!!
Very professional every step of the way. Started out with X-rays on site so the doctor could see my issue. Didn't have to come back cause it was done immediately. Everyone was very professional & I could tell they enjoyed working there
Excellent care Very knowledgeable
Good
Great process. Minima wait time and the session was thorough, but to the point.
Front desk and medical staff was very knowledgeable and kind.
First class,very professional!
Nurse [...] has a very sunny and nice attitude. [...] (in the braces department) was very nice and helpful. Dr Richmond Nguyen the PA, took his time in explaining things and was very personable and receptive to getting me a better brace for sleeping.