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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
- Careers
The doctor and nurse was outstanding but medical assistant was not serious about her job she checked the pressure although It was showing low and I have asending aorta and this can be life threatening if pressure goes up and down asked to take the pressure again she said she will do later very unprofessional
It was a pleasure to meet the Doctor and to listen to his thoughtful and thorough explanations and plan for treatment/care. Look forward to seeing him again for the follow up after the MRIs.
They are the greatest medical team ever
I am so thankful for Dr. P Chen. Neurosurgery is scary (even the second time) and he took the time to explain everything and answer all of our questions prior to the surgery. This was the follow up from surgery, and I just feel so blessed that I was able to have Dr. Chen perform the surgery.
The entire team was amazing. Left me completely informed, have been extremely helpful. I would recommend them to anyone. Just very professional. Everything about the team was amazing. Thank you.
I'm fortunate to have Dr. Chen as my neurosurgeon.
Dr. Chen is excellent as well as his staff. I highly recommend and previously recommended .
Dr Chen and his team at A+++. Does his own analysis, explains carefully, puts things into perspctive, really knows his stuff. I cannot imagine a better doctor or team.
Dr. Chen and his assistant listened attentively to my questions and concerns and addressed them appropriately. That's very important to me.
Great interaction with the fellow, Dr. Rosenthal and then Dr. Cheng.
The wait was way over acceptable
Dr. Chen is very knowledgeable and I respect his opinion.
I live 2 hours away. Dr acted like he did not care what I had to say. I could have saved my money, gas and time seeing as I live 2 hours away. I have never had a dr look at me like I did not matter until I met Dr R. Chen and his PA. Arrogant and dismissive. I have worked in the medical field for over 20 years and I might just be a nurse and they are higher on the totem poll then I am but here is some free advice. Patients are people not numbers so please treat them like human beings not dollar signs.
I was very satisfied with the visit with Dr. Chen and we have a follow up. Thank you.
I trust Dr Peng Chen completely!
I had a great experience and feel very grateful to Dr. Chen and his team for their care.
Love the care and attentiveness I get from Dr Chen!
Good service
Everyone was so friendly. Dr. Chen and his assistant took time with me.
The doctor and the NP where very attentive to our questions and explained everything very clear the NP was super nice explained everything very clear and was super nice as for the Doctor Chen wow this doctor was amazing beautiful and very patient with my father in law answers all question and very clear to a level we could understand as for the check in desk the young lady was probably having a bad morning she was kind rude and not very nice when asked question did not seem to know nothing
Dr. Chen and staff are truly outstanding. I have confidence in their ability to help me.
I just wanted to say that I've really enjoyed working with Dr. Ra Chen and would like to have a phone call soon from, I guess, scheduling to get my angiogram scheduled as soon as possible. Thanks. Bye.
They were great
Dr. Chen and his staff exemplify professionalism, care and knowledge. I have recommended them to a few persons.
Dr Chen (and staff) is simply: Exceptionally exceptional Especially special Carefully catering Authentically patient focused. Kind, reacts to my family with genuine connection Simply, he's supper, great and wonderful!!
It was the best.
Everyone was so considerate. We had to reschedule my appmt 2x and they were so nice. No guilt trips ! Dr and his staff listened and answered my questions. I'm my advocate I expect clear answers because I ask with respect and humor.
great approach by Dr. Chen and his staff. He was very caring and empathetic to our questions and concerns. He took time to explain and answer our questions. He and his staff are great!
I've spent 30 min waiting in the lobby then about the same time in the room, [...], then doctor spent just 3 minutes with me [...]. It all could have been done over the phone saving my time and money, as well as hospital's resources.
Fabulous experience with the team