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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
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- Careers
I just wanted to say that I've really enjoyed working with Dr. Ra Chen and would like to have a phone call soon from, I guess, scheduling to get my angiogram scheduled as soon as possible. Thanks. Bye.
They were great
Dr. Chen and his staff exemplify professionalism, care and knowledge. I have recommended them to a few persons.
Dr Chen (and staff) is simply: Exceptionally exceptional Especially special Carefully catering Authentically patient focused. Kind, reacts to my family with genuine connection Simply, he's supper, great and wonderful!!
It was the best.
Everyone was so considerate. We had to reschedule my appmt 2x and they were so nice. No guilt trips ! Dr and his staff listened and answered my questions. I'm my advocate I expect clear answers because I ask with respect and humor.
great approach by Dr. Chen and his staff. He was very caring and empathetic to our questions and concerns. He took time to explain and answer our questions. He and his staff are great!
I've spent 30 min waiting in the lobby then about the same time in the room, [...], then doctor spent just 3 minutes with me [...]. It all could have been done over the phone saving my time and money, as well as hospital's resources.
Fabulous experience with the team
The entire staff including the Dr. were kind and caring. I am extremely pleased and thankful for my results.
My appointment was at 2pm, I didn't get out till at least 4pm....my time with the doctor was at best 20 minutes. Need to work on your scheduling as to not make people wait for 2 hours for at best 20 minutes with the doctor.
Excellent attention, service, everything. Dr. Chen and his entire team were the best.
The experience was excellent the Drs are very professional and we feel that we are and good hands with the best Neurological specialists team thank to everyone and the all medical staff
My doctor, I would recommend him to anyone
The staff were very friendly and organized. Dr Chen is amazing!
Dr. Chen is taking over my care since my previous neurosurgeon is no longer there. He took the time to explain everything to me and my husband about my condition and what would happen during the procedure. He made us feel comfortable and was willing to answer all of our questions.
Dr. Chen and staff are the absolute best!!!
Personable and knowledgeable
I've been with Chen for almost 10 years and love this practice
Dr. Chen and his staff is amazing, kind, and very professional. I would give them 5 stars.
I had a great experience with Dr. Chen. He took the time to listen to me and my husband concerns and answered every question. The staff was very warm & welcoming upon our arrival.
Dr. Chen and his staff were very caring and attentive. I was seen in a timely manner and was able to ask all of my questions and get answers. I will continue to see Dr. Chen for my condition. I've been extremely pleased with his care.
Dr.Chen and staff are the BEST. He saved my life [...]!!My HERO!!!
Everyone was knowledgeable and professional
It is great!
Very informed made about my problem
Dr Chen is so kind, warming and very helpful. Thanks a lot
Dr. Chen, he's extremely amazingly knowledgeable in his area. He gave me the confidence to put my life in his hands. I see him as a man from another planet. He has superpowers in his hands. God bless him.
The staff was pleasant and efficient. Dr Chen's nurse particularly. And, most impressive was Dr Chen himself -highly engaging. He spent 2 whole hours explaining systematically. He detailed logistics with precisness in using visual drawings, on screen and by brain model the precise logistics of upcoming procedures. He answered any concerns without being condescending; further, he delivered the risks and insisted we would reduce same before and after aneurysm surgery. His kindness showed through. Very engaging. Which helped calm my concerns while instilling confidence. Consequently, I am in best of situation and pray our common Godly purposes be granted by healing. Very, very impressive encounter not only with Chen but also with [...][...] and his fellow Dr, [...]- who clearly is of the same quality healing goals - refreshing. In addition, I reiterate that Dr Chen's eye contact was welcomed - nice to be with a doctor whose eyes looked into ours rather than working on a some mandatory reporting screen. Thank you kindly for such an engaging connection. Yes Quite nice. [...][...][...][...].
As a new patient being a 1st visit sets the tone for trust in the Provider. Getting to know very important with my complicated problems. All staff was kind, and answered my questions. I've had good Dr's and really bad. These folks were 5 stars.