June 14, 2024
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UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
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All patient experience ratings and comments are submitted by actual patients and are received and validated by a leading independent survey company, NRC Health.
Dr. Berens and her staff are thorough and conscientious and attentive. I always Greek like I'm in good hands!
Always enjoy meeting work Dr. Berens and her staff.
While I would recommend Dr. Berens and will continue to seek her care, my biggest issue with my most recent visit is that I waited 2 hours till I was seen. Also, I agreed to have residents engage in my visit. One of the two residents (who conducted my exam) kept insisting on discussing my weight gain after she had already shared recommendations for addressing it. Bedside manner was lacking as I had already been waiting over an hour in my patient coverings with no one addressing when I would be seen and instead making me feel worse than I already do about my weight gain. This experience does not encourage me to want to allow residents to engage in further visits.
I liked her because she was a seasoned female physician. I was also impressed with her medical student. She was extremely knowledgeable. She's going to be an excellent physician. She's definitely done her homework.
Excellent (no) wait time. Very thorough care. Spent a lot of time with me. Seemed to care about my general health and well-being even beyond the reason for this particular visit.
Yes, I feel like everything is a 10 all the way through. Everything was good with the staff and with Dr. Behrens. The only complaint I have is the survey in the very beginning, I did not understand that there was going to be more than one or two. So the first two responses that I picked were incorrect. So if you can throw that out, I would give Dr. Behrens and the staff and everyone there that helped me from the time just showing me where to go, check in, check out, everything is the highest rating. I love everyone there and I have been going there for years and they're all really, really good.
Dr. Berens listened carefully to my fears and took care to make my visit as comfortable as possible. I'm so relieved to have seen her and, because of her, will definitely be more vigilant about gynecological visits in the future.
Hello. I have been a patient of Dr. Berens' for many years. She's the best doctor and does give her undivided attention. However, I do have to admit that the wait time was definitely more than I anticipated. Initially I was told it would be a 30-minute wait time, but it was at least an hour and 45 minutes, if not a little bit longer. There were people along the way that would tell me, hey, she's coming or whatever. And so, again, I thank highly of Dr. Berens, but I do think that that was quite a bit much. Thanks.
Pleased with Dr. Berens bedside manners, polite, friendly, felt very comfortable with her, at ease, at ease to ask any questions that I had, which I did, and was very satisfied with all my responses, which he gave.
Love Dr. Berens and get e staff!
Flawless.
I was told that the provider was running 45 min late when I arrived. As I was coming from the Heights area (a 20 min trip), I would have preferred knowing this information before I left home for UTHealth. You know how to contact me because I have received multiple messages from UTHealth after the appointment trying to get more business from me.
I have the utmost confidence in Dr. Berens and her resident. Both were kind and compassionate. They listened to me and treated me with dignity and respect. They thoroughly explained what to expect.
Dr. Berens is wonderful and cares about her patients.
The Bellaire station is without doubt the best UT facility. Personnel are cheerful and respectful and helpful. The Women's center fulfilled all my needs. [...] is exceptional as always and Dr Beren is always patient centered and supportive
Dr Berens is awesome. she always take her time with me and listen to all my question and her staff is awesome. I highly recommend all my family and friends to her.
Dr. Berens is the best. She's so kind. She's so helpful. She's so knowledgeable. I cannot think of a better doctor.
I've been Dr Berens patient for 20+ years. Her and [...] are incredible. They are always helpful and listen to and address my health concerns. They encourage and help me to take care of my overall health. ????May the Lord bless them always to continue their critical work!
Dr Berens and her team are the best. They've always treated me with kindness
Dr Berens has been my dr for over 25 years. I trust her implicitly.
I didn't have a wait time so didn't need any one to communicate to me about it
The whole team had great customer service!!
Incredible care and attention given to me everyone I go for an appointment.
I really appreciate and live the way Dr. Berens and her entire staff treated me and my husband! Outstanding!
I was really happy with the nurse. I was really happy with the physician assistant and I'll continue to use her. [...], my experience was great. I will still give it a 10 because I feel real comfortable.
Attentive staff, warm doctor with amazing bedside manners. I'm very grateful!
I love the experience of every single appointment I have with Dr. Pamela Berens and her staff. They are all amazing, even her student residents are being trained to have that amazing human touch.
Dr. Berens and her staff were wonderful. She was kind and gentle and personable and I will continue to go back to her. However, I found the office building to be very cold (I don't mean the temperature) and modular, like a temporary hospital set up in an emergency, and I felt a bit like cattle being herded through the corridors. I felt sorry for the staff having to spend every day there, and if I didn't like Dr. Berens so much, I would consider finding a different doctor just based on this. Also, I did not know I needed to go behind a locked door further down the hall just to be able to check in, there was no signage or prior notice, so I wasted the first 5 minutes or so waiting in the wrong line.
[...] and Dr Berens are always wonderful.
She treats me like a family.