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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
- Careers
I just want to say this. When I walked in, the lady at the front desk was her and a couple of her coworkers was talking. But as soon as she seen me, she stopped talking, greeted me, and was very, very professional and very welcoming. And I felt like the other ladies that was there talking to her, they looked me up and down like I was like, what was I doing there? I even mentioned it to her. That's all. And, oh, Ms. Ellis, Dr. Ellis was fabulous. I appreciated it. I appreciated everything except, like I said, how unwelcoming I felt as far as her, the coworkers. The lady at the front desk did a 10. I would have gave her a 10. That's all.
NP Ellis was very friendly, professional, caring, and understanding to my illness, the whole staff was very nice and professional, would gladly recommend her and staff, much appreciation to all, thanks kindly.
My experience was very nice. I was treated with the utmost concern regarding my urgent visit. Dr. Oneka explained my results and move forward with lab culture. As a end result I was very much satisfied with the care and attention that was given regarding my health concerns.
Provider is very professional and has great knowledge of my medical history. I am very pleased.
Yesenia and NP Ellis were very helpful ! I got the medication I needed and the assistance in office . Only downside the elevator at the office is still broken been like that for about 6 months
Dr. Ellis and her staff are amazing!! They treat me like family and they take excellent care of me. My health has improved drastically since I have become one of her patients. Also, I'd like to give a special shout out to Ms. Ivy, the caseworker/nutritionist. She was so wonderful in explaining the food and meditation resources that are available.
Excellent care provided most definetly recomend this clinic.
Very good experience everyone is nice and dedicated.
This was my first visit and it was awesome. I left there happy for the rest of the day. Greatly appreciate the care from my provider
Excellent service. Thank you.
My doctor was out so the NO Ellis seen me. She did NOT do a full assessment and immediately came into the room and stated common cold. I had to tell her I suffer with allergies and sinus issues and all I got was afrin and a referral to the ENT. I asked her to refill my script for Flonase and she didn't. She assessed my lungs, didn't check my nasal cavity, my throat my ears. My complaint of a headache and eye irritation (pressure at left eye) went untreated. Stated it had to be 7 days it had only been 4. I'm a Nurse and to feel untreated made me feel less than. I had to leave to be treated at an urgent care.
It was productive, considering I got my prescriptions refilled.
I'd like to thank the whole staff there at the clinic. It was very smooth and y'all helped comfort me when I wasn't feeling good. Thank you to the front desk team. I didn't get the manager's name. And then for Gabby, thank you for Gabby for helping me guide me with my questions that I had. And then for Dr. Onika, thank you too. I'm feeling better. Thank you guys. Thank you staff. Until next time. Bye bye.
I love Doctor Ellis!!!!
I felt like I was in good hands. Everyone was very professional and personable. Very pleased and appreciative of all the help provided to me. I am very confident that I will be able to get any concerns addressed, relating to my health.
Love love love the staff!! Everyone from the front desk, to the MA's, to the provider! Thank you for making my day and treating me so nicely.
Excellent care and professional etiquette throughout visit. A special Thank You to Oneka Ellis, NP and Gabby (Gabriellla) Medical Assistant. . Please convey my appreciation to the staff. Happy Blessed New Year 2025.
Dr seemed to be rushed. She told me she could only address one issue per visit with me. She was in the room less than 5 minutes.
I'm really satisfied with the care that was provided she really took her time to listen to me and explain everything she has planned for my care and being a new patient I really appreciated that I felt like I was not only being seen but heard as well I hope to be her patient as long as I can be
Good communication and making sure I was always okay
Excellent treatment. Lots of empathy.
Ms. Ellis was kind and showed compassion. I am confident that I have picked the right provider to help me maintain my overall health and be my gatekeeper. The [...] was just as kind and took her time with me. I also appreciate [...] at the front desk for checking me in and out and scheduling all of my referrals. Good JOB to all!
Yes, I will be back to her on my next visit. She's considered to be my new doctor. Thank you.
Oneka was great she listened to all my concerns and made me feel very welcomed. The nurse [...] was great and the front office was very respectful and attentive. Thank you all for your help and I have already received my call for my appointment with the specialist. I appreciate you all.
It was a wonderful experience. The employees are very professional. I would recommend this company to everyone.
I felt extremely calm and confident, excellent medical care. Very grateful.
Everything was very good regarding the treatment and the medical consultation. The doctor was excellent.
She did not listen to my concerns. It's ridiculous how much you all bill the insurance when clearly she only had 5 min to discuss my concerns and she gave me info on night time leg cramps which I clearly told her I was NOT experiencing. Just told me sorry that she couldn't help more.
There every nice and understanding.
Excellent service..Thank you!!