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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
- Careers
I'd like to say that everyone was very professional, especially Dr. Radley. She was very, very nice and attentive, and I really appreciate that.
Second time there and this visit was as beneficial as the first one. Everyone was pleasant , friendly and helpful.
I was highly impressed by this office. I actually made the appointment about 815, 830, and my appointment was at 930. I was in and out with treatment in about 30 minutes. I didn't have any kind of wait. They checked me right in. It was absolutely a wonderful facility, and I really appreciate it. I typically go to the Paraland office, but my provider was out on vacation, and I needed a same-day appointment, and Jamie had that. So I just really, really appreciate you guys being so good. Thanks.
I liked Nichole as a PA. Hope to see her again. She's a floater PA but I wish she was permanent with this doctor.
The front desk representative never acknowledged me as I waited patiently to be called to the counter. When I decided to just walk all the up she never even made eye contact with me, just said " last name? $75 copay." She acted as though I was bothering her and it was definitely not a good first impression. Thankfully the rest of my visit was great.
I left in next level pain which got worse. I called the next day and never got a call back. I have a fracture in L 5 and never experienced this level of pain. I don't know how long this extreme pain will last or how to help myself.
I was recommended to the practice by a colleague with similar medical conditions who had just been there three days prior to me. They had saw Dr. Irwin Lupos, and that was who I requested to see. The day of my visit, I was essentially told that I see a pain management specialist, continue to see that pain management specialist, and there was nothing that they could do for me, which doesn't solve my problems of cervical pain as well as lower back pain when seeking alternative treatments to care. So I was highly disappointed and felt like it was a waste of my time to drive 45 minutes to see a provider, to pay a co-pay, only to be told there isn't anything that can be done in terms of the clinic being able to help me. So it was just highly.
The girl at the front desk of the imaging center needs an attitude check. Seriously unprofessional and unwelcome. Everyone else, amazing.
My visit with Doctor Jamie was the best experience with a medical professional I've ever had. I was in so much pain and couldn't put pressure on my right leg . She was very kind and understanding . I have already referred a friend . I am so glad that I went to this location and will continue to go back there even though it's far for me it was just too nice.
Jamie Radley has been very helpful in my recovery process. I thank God for her everyday.
Jimmy was extremely compassionate and answered every question and concern that I had.
Dr. Amore assistant was professional in her manner of caring for my wrist healing progress. She provided positive instructions without being authoritative. Great patient manners.
PA Radley is thorough with communications and solutions to my knee problems. I feel I can trust her and like working with her.
Smooth check in. I was seen quickly after arriving in the examine room. Clear discussion of what was happening and what they were looking for
All ways good to see people who are involved with the patients! Even in moments of pain, I know is difficult to handle, your team is pretty much spot on
Jamie Radley was fantastic, was very communicative and attentive to my care. I would recommend her to anybody, and I think that she does a fantastic job.
The x-ray technician was very knowledgeable of her work and what was needed to be done. Ms Jamie was very passionate and comforting when I was a total mess, like freaking out about staples being taken out. Not only did she comfort myself but also my husband who was trying not to freak out. Ms Jamie is an excellent person at her profession. Thumbs up to both ladies!!
They did a professional job with my gel shot for my knee.
I an very very impressed with the entire organization, from new location to service
Ms, Jamie, made me felt like I have known her for ever, she was very informative with my care and the treatment that I may need. She is Excellent!
Everyone was very accommodating, from staff to the professionals
Jamie gave me the best explanation of the photos on my knee. It made a big difference.
This was my first time meeting after she came back from maternity. I had a wonderful exchange with her. I felt very confident in all my questions I was asking and her giving answers. She was very explicit about me going forward and what I could do and what I shouldn't do and most important, what to look out for. I was extremely relieved when I left there and felt very confident.
The staff are awesome. I was called back right at my appointment time, I was seen quickly and everyone was competent and very friendly Great customer service. I was recommended to go to Dr. [...] and his team and I would definitely recommend others to them in the future.
I appreciate the efficiency of scheduling, check-in, and minimal wait time to see the doctor. Pretty impressive. Haven't seen it in any other medical office. SO APPRECIATED. Staff is welcoming and helpful. Great job everyone!!!!!
Nurse and doctors were amazing and fast with everything!
I've seen Jamie Radley in the past. She's always terrific to deal with.