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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
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- Careers
Everyone was very knowledgeable and competent plus they were all very friendly and nice. It is a pleasure to be treated by them, and I feel comfortable there.
The staff and reception desk service was excellent.. very courteous and friendly Also the PA fir Dr Mays
NICHOLETTE is very informative and knowledgeable.
You did really, really well. It was wonderful. Thank you so much for your help.
The whole time my therapy from after my surgery, the whole staff was excellent, wonderful. They did an amazing, amazing job on my recovery and I don't see no improvement that they need because they're doing an excellent job as is. And thank you so much.
Dr Ty was excellent. Highly recommended her.
The staff is professional. Office is clean. Clear and informative information. Treated by all with respect. The x-ray guy was awesome!
I think the care given has been great, lm looking forward to be playing golf again, no more excuses haha
The whole experience starting from scheduling the appointment all the way through the appointment was impressive. This was our first experience at this office and it was very good thank you.
The Doctor and her staff was amazing. They all was very professional,knowledgeable and listened very well to my concerns.Definitely will recommend to others!
Excellent servjce
NICHOLETTE Was extremely professional, listen, carefully, and Offer, different resources. One of my best experiences with one of the UT health staffs. I will definitely be recommending people to Nicholette.
Dr. Matthew Mays' team were very personable. They have very good bedside manner, very professional, very helpful. I felt very comfortable. They put the patient, they put me at ease and it was... I was a pleasure to... them to service me and help me with my follow-up postoperative care and examination. Yeah, I'd highly recommend them to my family or friends. And God forbid if I had to use them again, you know, the situation came up, yeah, I would use them again. And I would highly recommend them to my high school athletes here in the school district that I work in. They're a part of the UT Physicians Memorial Hermann. And they're all just very good, very good teamwork. Thank you.
Great experience and explanation about condition.
Nurse Ty is very concerned and helpful. She adds the personal touch
Great experience
Nicholette was very caring.
Very quick visit and very informative and staff is very courteous.
Very helpful staff
Nicholette Ty is always pleasant and is also knowledgeable about my knee treatment along with Dr. Mays.
I was happy with everyone and everything
Always have a good experience! Great job everyone!
Excellent!!
Very knowledgeable good communication skills
Nicholette was very pleasant and knowledgeable. She made me feel comfortable during my visit and arranged a follow up.
Awesome as always
Extremely professional, knowledgable, welcoming, engaging, and personal!!
They should be able to give medical advice or treatment to more than one body part at visit.
I am very pleased with my care team. I would definitely recommend Dr [...] for orthopedic care. Nicolette was is very knowledgeable and efficient. She listens to my concerns and provides encouragement and appropriate advice.
Great service