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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
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New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
- Careers
Dr. McLellan was excellent in every way. Goes out of her way to solve the problem.
Dr. McLellan is the best audiologist. She is caring, thorough, kind, patient...I could go on and on. She has been a steady resource as we have walked through some difficult times. I absolutely cannot thank her enough for all she has done for our family.
I loved Dr Mclellan - she really explained what was happening with my hearing. The office staff was super nice too!
Excellent communicator and very patient answering every question I had.
This is the most professional, efficient, friendly medical office I have ever been to
Very friendly and welcome atmosphere.
The provider doctor of Audiology she was very personable. She explained to me the pathology of my tinnitus and she also check my eustachian tube to find out that my right side is plugged up. She educate me thoroughly and do some recommendation with cognitive behavioral therapy. I'm thankful for her Time in educating me regarding my tinnitus.
This office is always professional and timely.
The one thing that needs improvement is to include the building number on all communication forms that include an address. GPS delivers us to the building with 9200 Pinecroft on it, which is the wrong building for this office. Yet building number is not included on the doctor's business cards, or in the visit reminders I received.
Audiologist always with positive, caring attitude and makes sure she explains the reason for the appointment before we start and the results of the testing and how he relates to her decision in moving forward in my having the optimal outcome for my hearing issue/issues.
Dr. McLellan and staff were so great with my child. He felt very comfortable with them and I feel confident that he got accurate test results.
The receptionist was very kind made checking in and out very easy. Dr. McLellan was so kind and patient with my little one. She made him feel comfortable and safe throughout the visit. She even made me feel comfortable. Dr. McLellan answered all my questions and educated me on some things. She really took her time and made it one of the best doctor appointments we have ever had! Truly one of the kindest physicians I've ever meet. Highly recommend going to see Dr.McLellan.
It was 100% positive
Everyone is very nice and Nancy Mclellan is wonderful!!!
Great experience
The expertise of Caryn McLellan is superior. I hear now due to her skill and persistence.
The experience I have when visiting Dr. Mc is always excellent. Thank you for what you do for others!
Dr. Nancy McLellan is such a pleasure to talk to. She takes ample time to address all questions and provides a very thorough explanation to satisfy any concerns one might have.
Some of the, questions did not really apply to my visit to the audiologist, especially after I've worn hearing aids for years.
The receptionist always goes over and beyond with the patients. She has a quiet reserve, yet handles any inappropriate ess with tact.
Dr. N. Caryn McLellan IS one of most competent, knowledgeable, and empathetic people I have ever had the pleasure to cross paths with. Thank heavens this crossing of paths help me in how my life evolves. I am 72 and she is making a difference for the better on how I can hear my world rather than letting it pass by unwitnessed or un-apart-of.
All the staff and doctors are so friendly, they answered our questions and they were so nice with my 5 yr old, very patience.
Nancy was very understanding and patient I loved our visit she made my child feel comfortable and we got thru the visit pretty quickly. Very sweet person
Amazing experience with the doctor and all staff! Doctor carefully listened to what we were explaining! My child was shy/ nervous (possibly about the fact he may have had a hard time hearing the noise the Dr was playing through the headphones) but she was absolutely amazing in how she treated him!!!
Nancy McLellan is an absolutely excellent audiologist, and the entire office is very professional.
Fantastic visit. Very honest and straightforward on pricing for hearing aids. Definitely will refer friends.
Dr McLellan was very caring, attentive and helpful. Excellent audiologist.
The visit was a positive and informative experience. I appreciated Dr. McLellan's professionalism and expertise on my situation.
This appointment was for hearing aid fitting - Dr. McLellan explained everything VERY thoroughly: functionality, insertion, operation, cleaning, storage, etc, etc. She listened attentively to my questions and answered to my satisfaction. She is knowledgeable about every aspect of the technology. I highly recommend her.
Dr mclellan is very kind & really cares about helping you hear well. She listens & answers questions & doesn't rush.