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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
- Careers
I've seen comments elsewhere that the check-in staff are rude and discourteous. I object to that because the are very efficient and knowledgeable about what they do. They're direct and to the point. I like it like that but maybe some people expect them to blow kisses. All the staff at this facility are professional and courteous.
Overall really great, I felt attended to though it did seem like the nurse and doctor were kind of rushing me / impatiently listening when I needed to elaborate on some things including my symptoms and I did not get to share all the symptoms I've been experiencing for that reason
Everyone was extra helpful. Everyone greeted me with a smile on their face and a gracious hello. I also appreciated very much the wheelchair lift in front of the building. Thank you.
Dr Shields is very compassionate & communicates clearly. She always treats me with respect & is very kind.
Everyone was very professional and helpful. Friendly staff
I like all the staff, they are very friendly and they treat you with respect and that is very wonderful. Blessings to all the staff.
Dr Shields was extremely helpful and caring. She is a wonderful cardiologist
It seems to be a good morale, a good work environment there that the employees, staff and the doctors are good with patients because they're happy in their environment. I liked Christy, the nurse. She was exceptionally personable and of course Dr. Shields. Definitely would refer people to go to her. She takes time and is skilled and knowledgeable and treats people like people. Thank you.
Dr. Shields is a great doctor who listens to her patients and is proactive
Dr. Shields was very thorough and very helpful in us understanding what we needed to do going forward with treatment.
Excelent
I would recommend Dr. Shields to anyone.
Dr Shields is God's favorite cardiologist- and ours. Kind, caring, wise, helpful, just wonderful. How fortunate we are to have her as our cardiologist.
Dr Shields is a wonderful doctor. She both professional and warm and caring in personality. I feel my care is in good hands
I am always exceedingly impressed with all the staff from the front entry to the nurses to the doctors. Dr. Shields was really great and she's very encouraging and takes time to talk with me and I'm very pleased.
Exceptionally positive.
Dr Shields is awesome in her knowledge of the patient and understanding of their needs.
Great Dr and staff
Love, Dr. Shields. I have a lot of confidence in her and love it that she thinks and pays attention and has my life and future in mind to keep me healthy. She pushed for me to have extra testing and to make sure that some frequent issues get a good analysis. Great doctor great person.
Physician experience awesome.[...]
Dr. Shields is great! The check in at the desk was quite lengthy. I had to sign approx. 10 forms!
Good visit.
It was great
Dr. Shields is just what I expect out of every health care provider. She knows her stuff, she cares about her patients and listens to them. Dr. Shields formulated a plan to investigate my health matters and it seems to me it's a sound plan.[...] UT Health has always been a good choice, but lately, all the staff seem to have turned it up a notch in customer service and patient care.
I will definitely go where dr shields set shop.
Very informative
Excited about working with Dr Shields regarding my health files.
Dr. Shields is my go to doctor of cardiology.
Everyone was pleasant and polite The doctor seem to really xare about her patients. I felt very comfortable talking with het.I would recommend her to family and friends.
Dr Shields is greatest cardiologist!