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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
- Careers
I liked the professionalism and attention of all the staff who work there.
It was my first time going to a consultation with my baby and I thought it was excellent. I was delighted with the doctor's treatment and care of my baby.
It's a bad experience but there is no more options
I left the appointment very confused about my child's health and immediately would like to change my child's PCP
The entire staff was very nice, very helpful. Everybody was smiling and in a good mood. It was a great experience. I would definitely recommend this office specifically. But, yes, everything was pretty much perfect, as you could expect to be at a doctor's office. I arrived at my appointment 30 minutes early, and they seen us within 10 minutes. So it was great. Great. Everybody was great. The doctor was great. Front desk was great. The nurses were great. I mean, everybody was just great. So I definitely appreciate everyone's professionalism and being so (INAUDIBLE).
Makayla, (Dr. Arango's nurse) did a great job with my boys. She always keeps them calm when they need to get shots and let them know that everything will be OK. She is very kind, nurturing, and professional.
She was very helpful and kind. She observed scoliosis and gave us a referral. We had not noticed. She was thorough and patient.
All good
Makayla and Dr. Arango where both very helpful and pleasant!
Mikayla and Dr. Arango's staff are very knowledgeable about their treatment and family plan. Everyone listened to my need and help me determine the best plan for my family. Mikayla went above and beyond to make sure my children as well as myself were comfortable and happy in the office
The nurse was very kind and helpful. The receptionist was a bit apathetic. The doctor was very kind and professional.
This is a wonderful clinic. Monica Arango is a qualified and experienced doctor. The nurses are professional and patient. The receptionists are friendly and helpful. The facilities are well-equipped. Thank you so much for helping my daughter.
They mixed up the records for my two kids and said my son was underweight. They said my daughter needed booster shots and she did not. Disorganized
Great service, fast nurse is awesome and full of information before speaking to dr
Thank you
I love it when I take my children because they treat me very well. They are very kind, the staff is excellent. I do recommend Dr. Monica Arango.
Dr. Arango and Makayla are absolutely amazing. We always enjoy our visits and they take really great care of my son.
Upon entering the clinic we didn't feel welcomed nor did it feel kid friendly. No smiling faces at all. The nurse showed us his growth chart instead of the doctor. The Pedtrician met us with "What can I do for you today at our son's 6 month question along with questions that weren't specific to our son, such as do you live in this area. We didn't feel heard really or welcomed. He also bled for the first time while getting his vaccines and I was met with he tensed up instead of an apology from the nurse. This location isn't as kid friendly as the Rosenberg location is. I also messaged the pedestrian regarding his bleeding and she never responded.
Everyone in the office is very kind and attentive
Both our nurse and Dr Arango are great with my daughter. They listen to her patiently and help her laugh and stay calm even during tougher times like needle sticks. We never feel rushed and we recieve wonderful advice and care.
The nurses are very nice
The hospitals is accessible
Well, I would like to have more attention when it comes to seeing if my baby is sick and I have some questions about what to do with the B and I don't know where to go. They already told me that I could use the Portal and that the doctor would already receive the messages that I put in, but I would like a live call with someone who can have me, that is, with the doctor, so that I can tell her, doctor, the girl is vomiting and she tells me. Okay, let's do this, doctor. The girl feels bad, the girl is, let's do this, not having to send a message to a portal and then this way that they see it, I would like more direct communication with the doctor, because for example, the girl has an appointment that lasts until she is 2 years old, that is, in 6 months the girl will not have contact with her doctor or if during this time she is sick.
Everyone was kind and friendly!
They are very kind. Personally, I love the attention they give to my babies. They are excellent in their care.
I liked the attention received from Dr. Monica Arango, her nurse, and the rest of the staff. Having a printed summary of the visit, as well as through the app, which is a very comprehensive tool for follow-up, was also great.
We really trust in Doctor Arango
My kids love Dr. Monica Arango, she is the best and always taking care of my kids like if they are hers. We don't feel rush when we go and see her and she is always answering all of our questions. I highly recommend Dr. Arango.
Front desk staff seemed rushed and had difficulty communicating with myself and other patients. Nurse and MA we're very helpful and pleasant
[...] We really like the doctor and staff.