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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
- Careers
He discussed his treatment and creams to apply on my body
You cheated me about my copayment. 1st told it was $80 when I refused to pay that and told you it was only $20 . I paid the $20. Then checking out was they tried to collect the $60 when I told them I didn't think that was correct the said they looked it up and it was $30. I paid the extra. $10. Left and called my insurance and told my copay for specialist is $20. I need a refund of my $10. Additional the doctor seemed racist. Visit wasn't worth $20 and will not be back
My appt is always on time and the staff very helpful
I wish I had more information about how to reach out and ask questions after my visit
It All went down smoothly with Dr.Koshelev ,it was my first time seeing a dermatologist .
Very aggressive use of spray especially on top of head-even sprayed a spot I had finally gotten to heal after months of effort. Hope it won't take as long to heal this time
I loved it. Everything was clean and very well decorated. The people were kind and respectful.
Not worth the appts
I felt very comfortable and welcomed. It was a very good exam of my skin.
I am very satisfied they work very well and have fun organization.
Dr. Koshelev is very calm, polite and well-spoken. Inspires trust and confidence! I appreciate him a lot!
The doctor did not know my medical history, because this was my first visit
Very informative, caring and helpful
Doctor took time to examine me and went over all the treatments.
Dr K is great
Dr. Koshelev is kind, attentative and prompt!
The entire staff was incredible and made it a super smooth experience for it being our first time in the office.
The medical assistant was efficient
Dr. K was awesome. Staff was friendly. Feel very confident with the care I receive.
The questions in your survey are too generalized. Asked nurse about itching behind both of my knees at night and it spreads to a larger area if I scratch it. Dr never addressed it and frankly I forgot to look at my list again before my visit ended. Dr was focused on my exam which was my main concern but did not let me know specifically about my nose where I had mohs for a prior cancer until I asked near end of the exam. Before the tissue for my biopsy was taken, I received my after visit summary. I did not appreciate that, as it tells me I was a routine not an important patient. You should wait maybe, things will not be routine.
They not complete my medical history, didn't read my chart regarding my referral, two interns came in with no knowledge. Service was horrible
Everyone is professional, kind and efficient!
Very easy check in and everything went very smoothly.
No wait time! Love that, a unique experience.
I was seen by the doctor two minutes early! I am almost had to be treated for a heart attack as well when that happened. Very happy with the visit. He's a very good doctor!
I recently visited the UT Physicians Office, and overall, my experience was positive. The doctors were excellent and provided great care. Everything else during the visit went smoothly. However, I must point out an issue with the front desk staff, particularly the security guard. Her behavior was unprofessional-she displayed a rude attitude not only towards patients but also toward other employees. This created an uncomfortable and unwelcoming atmosphere in the front desk area. It did not feel like a safe or supportive environment for the staff working there. I hope this feedback helps improve the professionalism and behavior in the front desk area, as it significantly impacts the overall patient experience.
Dr. K is awesome, always takes his time with me, explains everything, and I would highly recommend.
All the doctors and staff members are amazing and wonderful at your clinic, very caring and very professional. I'm really blessed and grateful to be part of your health care, God bless you all.
Thanks
I'm just about done with UT Physicians. It's ridiculous that a patient must wait almost three months to get a simple outpatient procedure done. Anything but seeing a doctor for the initial visit is a horrible experience with UTP!