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- Patient Care
Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
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- Careers
Everyone made me feel like family. I would definitely recommend Dr. Mathis and Megan Williams to anyone and everybody looking to have their knees replaced. Everyone really showed an interest in how I was doing. Everyone really cared about me and that is very hard to find in this world today. The most important thing I can say is Megan and Dr. Mathis actually cared. I am certain of that and I highly recommend them. And I thank them.
They were very kind to us
I travel a long distance to see the provider because of the care I have and continue to receive. They are outstanding in the information and care they provide and I always feel confident when I leave that I have received the best care available
Thus far services are very professional friendly and explain process, procedure and expectations. This information has been consistence with reality and without surprises. I am confident in a successful replacement at this point with a quick return to full use of my knee.
Amazing staff!
Everyone was helpful and friendly.
Yes, I was very happy with the care I got with Megan and the physician. I am so happy with them. I have referred several people to the UT Orthopedic Group and feel like they did a wonderful job. Thank you.
New patient to this group. Very pleased. Everyone is courteous, easy to talk too, Explains all details of the visit. I will refer to others!
I experienced nothing but kindness and professionalism with every encounter. Everyone made me feel very welcome and confident that I would receive the best care.
Dr Megan was very thorough and professional. She is an excellent doctor.
They always treat you very well and answer any questions I may have in how I can understand what I need to do at home.
Megan is great
Megan was awesome. She examined the knee and she measured the degree to which the knee could bend. It was like she anticipated my questions based on the information she provided. She alleviated some concerns I had about the numbness on the side of the incision. She made me feel great of my progress. She has such a sweet spirit to be warm and welcoming so early in the day. Dr. Mathis has an awesome team.
Great experience.
Megan, was very Professional and knowledgeable.
Super friendly and helpful staff. Made everyone feel as if they were the only patient in the building. It's obvious that the people who work there not only enjoy there their job but enjoy who they work for
I feel very confident that all my health needs were taking care of.
I love Dr Mathis so was thrilled to be seen by him and his PA.
Great people and care
Great experience. Very pleased.
No wait time! Dislike have an appointment time I arrive early and still have to wait!
Always receive thoughtful care from the team. They seem to really care about my wellbeing.
First , Tammy Leonard is Fantastic ! She has helped me navigate insurance , appointments , follow up questions and setup my post PT. She is 100% the reason I chose UT Health and Dr. Mathis . The facility and staff are amazing . Dr. Mathis is a wonderful surgeon . 2 weeks post op and I feel great . Walking , no swelling . His protocol works for pre surgery and post surgery , follow it and you won't have issues .
Everything went well. The only thing that I wish that I had asked or clarified is what to expect at home after the surgery. If a person lives alone, do they need to have someone there? I should have asked those questions, but I didn't think about it until after I got home and actually someone asked me about how the recovery would work at home. So a little more information about what's going to happen at the conclusion of the surgery.
All staffs are helpful . The PA and Doctor are so good. Had lots of patience and answered all my questions. I will recommend this Doctor to anyone
Just an all round very pleasurable and professional experience
Everyone was extremely nice including Dr. Ken Mathis and everyone else we came in contact with.
Excellent
Hi, yes, I had an excellent experience with all of my people that were in charge of me and they took the time out to explain things if I didn't understand and they were very kind and listened and explained everything just right. And they were very helpful, very sweet, very kind, made me feel at ease. Thank you.
I can't put into words how much I trust Dr Mathis and all his staff!!! Dr Mathis and his staff is the Best of the Best. He replaced both of my knees, the last knee surgery was January 2024 and on January 7th, 2025 he replaced my right hip!!! Before surgery I was in so much pain in the morning of surgery Dr. Mathis asked do you trust me and I replied most definitely. All my pain disappeared. I feel very blessed to have found Dr Kenneth Mathis!!! Dr Mathis, you are amazing and in thank you from the bottom of my heart!!!