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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
- Careers
This is the first time I saw Dr. Matthew Mays. It is not fair to him or myself to made a judgement about his treatment at this time.
The Empoleys were very helpful and frendly .
Best experience we have ever had at a doctor's office
Great service
Takes too long to get an appointment & then takes too long to get imaging appointment meanwhile you have to tolerate the pain for weeks to get resolved.
Great !
Dr Mays good as always
Dr Mays took care of what I needed to know.
Dr. Mays was very thorough about what was going on and treatment options. With it also being a second opinion I would say he also did a very thorough evaluation. Highly recommend.
This is how an all clinical visits should be, it is a model of efficiency. I was seeing a nurse within five minutes of arrival. Saw a PA within five minutes of finishing with the nurse. Was taken for x-rays shortly after seeing the PA. Came back to the room and talked with both Doctor Mays and the PA shortly after finishing X-ray. He explained the issue and discussed treatment options clearly. I decided on cortisone infection and that was done immediately. Really was an impressive synchronized process. All clinic visits should do as well as your folks
The visit itself went fine, however, I'm still yet to get my MRI scheduled based on having a specific device in my esophagus that's requiring a certain tesla, but I'm not getting a response back from Memorial Hermann with regards to that test or the two MRIs that the doctor would like me to get. So I'm perplexed and I'm going to continue to try to work on that next week, but if you guys can help out with that, it would be greatly appreciated. Thank you.
Dr Mays was very nice, took care of me, made recommendations for my care. Very good doctor.
Best medical experience ever! Everything was perfect. No wait time! Very professional medical office!!
Professional and Personable
Thank you so much everyone
very good.
Greatest office experience ever
The care team care and listen to me with patience and respect
Dr Mays and Nicolette were wonderful as my caregivers during this process.
Great staff. All of them.
Very nice, clean offices. People were very friendly and helpful
Yes, I'm happy with my visit to Dr. Mays. Thank you for the information.
Some Drs are not prescribe medication for pain and I don't like that
Dr Matthew Mays and his staff are excellent. I trust his care very much. He has helped me to live a better life with my joints.
Dr. Mays and his staff were all very knowledgeable and communicative. I found out a lot of information in a short period of time and now have a definite plan to pursue.
Very caring team and Dr Mays was great!
Very caring and professional staff from reception desk to back office. They are great!!!
I had good experience it was good
I love Dr. Mays, he is very kind and caring, I have an enormous amount of trust and faith in him to take good care of me.
Thorough use of X-rays and explanation of them