Skilled surgeons and massive determination enabled a young Houston police officer to return to duty nearly two years after gunshots could have sidelined his career forever.
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- Patient Care
Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
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- Careers
the question about medical history was not really relevant to the issue so don't consider my response a negative. He took the time to walk me thru why his suggested treatment, although counter-intuitive, is the best way to start.
The doctor was extremely rude. Removed staples and stitches without gloves or washing hands, would stop, touch his phone and computer then right back to the staples. Told me to grow up when I was visibly scared about having staples removed (Never told the doctor he couldn't do it, I was just having anxiety). He then proceeded to tell me I'd never make it into my career field because I was crying over staples. When I asked later to switch doctors at the exit desk I was told no. By far the worst doctors experience I've ever had.
Very impressed with doctor's assessment of my issues.
Excellent service, I am very grateful.
This is a very efficient office. They took x-rays prior to seeing the doctor so that he would know what was going on when he came in to visit with me. I was impressed with that.
Dr. Koepplinger and his staff was amazing. I had a great experience!
He was very attentive, very patient and took the time to explain things to me.
Matthew was narcissistic, and rude
Very caring physician and staff!
Everything went well, including taking X-rays. Everyone was courteous and professional. Facility was very nice, clean and comfortable. Dr Koepplinger was excellent, very good "bedside manner". He addressed all of my concerns and provided useful guidance to reduce the pain and prevent the injury from happening again.
I found the fees outrageous. I will not go back because of this. $230 to see a doctor is insane!!! I also did not like that I was forced to do x-rays that I knew was not necessary but I was told the Doctor would not see me without them. Come to find out, I was right. X-rays were not necessary yet I was forced to incur this expense. Just another way for your organization to make more $. Seems like you are more concerned about your bottom line than the welfare of your patients. The Doctor was excellent. Too bad he works for UT Health
Yes, Dr. Matthew was the world's greatest doctor I had ever met in support. Very knowledgeable of his work, very understanding, very considerate. And the staff in the back was awesome. They were beautiful. The x-ray techs was good. The nurse was good. The people in the back in the doctor's office and Dr. Matthew also was good. But the receptionists out in the front, they needed a little more customer service skill. The two ladies that sit out in the front in the lobby needed a little more customer service skill. Thank you.
Dr Koepplinger is very knowledgeable and explained in detail the plan of action to a solid healing. Very professional and he was able to answer all my questions in a friendly and understandable manner. The office staff is friendly and patient.
Everything was fine, thanks
The great service
Everyone exhibited compassionate caring and professionalism.
Okay, the visit was very bad and I was having an appointment with Dr. Matthew, but I didn't see him actually. I saw his physician, which they sent it to me, but I don't have that appointment with them. And after she finished, she said, do you want to see Dr. Matthew? I said, I have an appointment with Dr. Matthew. She said, do you still want to see him? I said, definitely, yes. I'm not going to. I did my search for Dr. Matthew and then by the end, I'm going to see you. And so she put me in and I have to wait like almost 45 minutes. And then I left the office without even seeing him because he was not in the building. So once I arrived back to work, they called me back and said, are you kidding me guys? This experience is very bad. And this is like, if I put zero, it's more what it should be. It should be less than zero even.
Excellent care
[...] I was seen quickly and the doctor provided ample education and answered all my questions.
Dr explained X-rays and treatment thoroughly. Treatments received promptly.
Love this place
Dr. K was awesome!
First of all, I had to miss the appointment because of an illness and they called me back to reschedule. Second of all, that's one of the best doctors I have ever dealt with. He was thorough, he answered questions, he pulled up my records, showed me pictures on the computer which explained my condition and my treatment. He took all of the time that I needed and he's truly one of the best doctors I've worked with. So I would really like him to get that feedback from me if it's possible. Thank you very much.
All good.
I appreciated his thorough discussion of treatment options and expectations regarding the treatment options. I appreciate his experience and expertise.
Wonderful
Dr Koepplinger was empathetic and relatable.
It was a very positive & productive visit, with my health need being met.
Very happy with the professional care & treatment.
Entire care team made me feel comfortable and focused on my care. I also observed kindness and patience toward other patients.