- Find a Doctor/Provider
- Find Locations
- Patient Care
Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
- Careers
Dr. Irby was very thorough, informative and patient. He explained everything suggested the injections and PT, but did explain that replacement of the knee would be in the future but for me not to wait until being 76 of age. I/we decided on this treatment first then go forward. Thank you so much for accepting me as your patient.
Loved the people the elevator and building were very old and hard to get to.
Wasn't sure about the wait for which segment. Fortunately almost no wait for anything. Nice visit. Nice people.
I very much appreciated the thoroughness of the examination and the attention to the details I provided about what I believed to be the cause of my injury.
Excellent service
Every appointment was a pleasure. All the providers were very knowledgeable and took the time to explain the condition and options clearly. I never had to wait in the waiting room. It was always easy to get in touch with Dr. Flores' office and reaching Claudia was very easy. The entire team helped move surgery along really well, providing me with all the information that I needed. Dr. Flores was very thorough with his description of the surgery and expectations and waited and gave me the time to heal to my best possible level prior to having me go ahead with surgery in order to enable a quick and easy recovery. All in all, my experience was excellent.
The only thing that is needed, and in the case of Mark, when Pedro Ortiz came to visit us here, is that we don't speak any English and he doesn't speak any Spanish, so that's the only difficult thing. Everything else is perfect.
Dr. Mark gave me all the information that I was looking for and explained everything about my case.
It was very good and informative. Thank you.
Excellent doctor, knew about my medical history, very detailed in explaining all the options and very clear in future path about what actions I need to take to prevent future injuries.
Mark was fabulous as usual
Overall great experience
Mark Irby was great. Answered questions, knowledgeable and not rushed.
Excellent service
Mark Irby is a very good PA.
Mr. Irby is a phenomenal provider. I've been seeing him for several months. He is extremely professional. He's very caring. He spends a lot of time truly listening and trying to figure out the best possible plan moving forward. And I actually did recommend my mother to come see him as well with a knee issue that she has and we actually were able to get an appointment right after mine. So scheduling was awesome. And I just can't say enough things about Mark Irby. Again, very professional, very kind, very caring, great bedside manner. Spends a lot of time with you, really is invested in trying to be the very best PA he can. And it's been a pleasure to work with him and I look forward to working with him in the future. Definitely feel free to reach out if you have any other questions or comments. Once again, I'm a big fan of Mark Irby. Have a great night.
My encounter with Mark was secondary to complications from a previous doctor at Memorial Hermann's, and everything went so much more smoother the second time around. I would highly recommend Dr. Flores and Mark to serve patients because they had my best interest at heart. Thank you.
Dr. Mark was very professional. He answered all the questions that I had. He took all the time to explain the procedure and the things I need to do. So I think it was a great visit with him. I was very happy with the visit, really. Thank you.
Excellent visit. My provider did a careful exam, interviewed me in detail, answered my questions, and gave me a home exercise program
Mark seems very competent, and I appreciate his time. My overall issue with UT is that I call to make an appt to see the Orthopedic surgeon, and I end up seeing the PA. This is fine for routine issues such as knee injections, etc. But, I haven't seen or spoken to Dr. Flores in any of at least my previous three visits. I now have an issue with my knee that likely needs some sort of surgery, some very serious... and yet I still meet with the PA, and he relays my concerns/questions to Dr. Flores, and then the PA relays DR. Flores' answers back to me. Again, I have no complaints or issues with Mark, but I need to speak directly to the doctor, face to face... which seems to be hard to arrange at UT. In this instance, when the recommended treatment is going to be a full knee replacement, it wouldn't seem like a big ask to meet with the doctor. Yes, I know Dr. Flores does not do that type of surgery, but I assume you would understand my concerns/comments. I will be changing doctors associated with other facilities in order to make sure I see an orthopedic surgeon face to face to discuss my concerns. Thank you for the opportunity to share my thoughts.
Mark is very attentive, listens carefully and responds appropriately. Concerns were discussed thoroughly and addressed. The appointment did not feel rushed.
Mark is a great PA. We got off to a bumpy start, but I trust him and his knowledge on the matter of my surgery/recovery.
Mark Irby and team are very attentive, informative and considerate! Great team who needs to be recognized for their professionalism and care!! Thank you.
I had a great experience with the staff !
The physician was very helpful and listened very closely to my concerns and the needs that I had and was very attentive into making sure that I felt that I was heard in regards to what was going on with my health and I greatly appreciated that.
You need to work with United Healthcare
Dr Irby was extremely competent. He had treated my knee before and was able to explain the situation in terms I understood. Having clarity on my knee condition allowed me to move forward with establishing my exercise goals.
Very informative and detailed follow-up. I appreciated it very much. Mark did an excellent examination.
Amazing first experience with this clinic. Provider and team were fantastic and I have started getting relief since my appointment. My previous doctor misdiagnosed me and did not offer treatment so I was starting to feel desperate to get rid of the pain. I'm so thankful your team worked me in to the schedule to get me seen.
Mark Irby, PA was amazing. As a new patient (not a resident of Houston, Texas), I was extremely pleased with both PA Irby and his nurse, [...]. They were both extremely kind and very professional. Their bedside manner was so pleasing and truly refreshing.