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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
- Careers
Wonderful experience everytime i visit .
The front desk asked for my signature on 2 documents I did not see and have already signed.
It was my first experience there, my new PCP and her assistant were both very helpful providing me with all the info that I needed to know concerning my health. The receptionist was also very nice and they get you in and out. Highly recommend
I was very surprised of the way the staff treated me. They were very polite generous kind. The atmosphere of the clinic was very nice professional and very attentive. It felt nice and calm definitely glad I made the right decision to change doctors. Thank you for all the staff. The doctor was so nice and took her time with me and my medical history
Dr Kaissi is amazing! I have had many PCPs over the years and she is probably in the top 2 I have EVER had. I am glad I found her and I love going to her, I always know I will be well taken care of. I brag about her all the time to my family members and am trying to convince them to switch to her office. The front desk staff is also amazing- super polite, kind, warm, and welcoming. The nurses are very friendly and seem to genuinely care.
Awesome group!
Doctor Kaissi was very professional and kind. She made me feel heard and accepted. They staff was as attentive.
I enjoyed the encounter and the discussions. I was treated with respect and dignity. The environment was very conducive for excellent clinical care and trust.
Great doctor.
I enjoyed my time the nurse and the Doctor. The nurse was professional and very and very patient. The Doctor was reading.my chart and asked me questions about my medicine. I appreciate her concern
Helpful friendly staff
The facility was very clean and everyone was very nice.
Never had a bad experience here
The cost of the visit does not reflect the level of service requested or given. The $226.42 out-of-pocket bill is not justified. The primary purpose of the visit was to obtain a referral from a doctor in my current insurer's network. Unfortunately, I was advised that since I had a different insurer last year, the referral from the (PCP) doctor in that network could not be used to continue seeing the ophthalmologists in my current insurer's network, unless I was willing to pay out-of-pocket for all future visits. I was advised to obtain a referral from a (PCP) doctor in my current insurer's network. No additional tests or examinations were requested or done. The doctor simply had to copy/restate what was already determined last year, briefly review blood work results already done last year and reorder labs already requested by the current ophthalmologist. I'd like to find out if/how pricing can be reviewed.
Everyone was friendly and courteous. Keep up the good work.
My first experience with Dr. KAISSI was excellent. She is incredibly knowledgeable and took the time to thoroughly address my concerns. She maintained a calm and reassuring demeanor, making me feel comfortable throughout the visit. Most importantly, she genuinely listened to everything I had to say, which made me feel heard and valued as a patient. I truly appreciated her patience and professionalism.
Everyone listens with the EAR OF THEIR HEART AND GIVES SERVICE WITH HEART. WOULD NOT GO ANYWHERE ELSE FOR MY CARE....I FEEL AS THO I HAVE FINALLY ARRIVED AT GRANDMÀS HOUSE AND EVERYTHING IS GOING TO BE FINE.?
I really like my doctor, Dr. Kaissi, her assistant, as well. Very good service from staff.
I am very satisfied with the service, and the location of the office is very convenient for me. The office personal is friendly, clean and comfortable.
Dr. Kaissi is the most compassionate doctor that we have visited in a long time. We never feel as though we are not important and that she needs to rush us through to get on to the next patient.
I enjoy coming to my visits everyone is so nice and courteous.
I can't give information about my experience because all test results are still pending, but overall every one was very professional and pleasant.
I'm grateful the doctor saw me even though she is not my pcp. She listened to get a good history since it was the first time seeing her. I'm impressed with her care.
Awesome
Dr. Kaissi and staff were very polite and knowledgeable. My appointment was on time and all my concerns were addressed.
I just want to say that everybody was truly nice. The receptionist from the time I came in to let me know what paperwork I needed to sign, to let me know that by the time that I got there that I wouldn't be waiting alone. From the doctor, from the nurses, each and everybody did a great and awesome job, even from the people who actually took the blood. They actually did a great job. We was laughing and talking, but truly, it was all about their business. Definitely, I would recommend UT Health to anybody, to any family member. Definitely enjoyed the experience each and every time I come.
the doctor call me next day at my home later to check about how I was doing..thanks you for caring.
Love Dr. Kaissi! She's fabulous
Love, love, love, Dr. Kaissi. She listens and empowers you to make the right medical decisions. I would highly recommend her to all.
The lady named Taylor who assisted me upon my entry into the office was very polite, professional and courteous. I truly appreciated her service as well as the service provided me the attention and detail to my care and health needs provided by Dr. Kaissi. So I'm very pleased and thank you very much for asking.