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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
- Careers
Great people
I would like to express my sincere appreciation for the outstanding care I have received from UT Health Cardiothoracic Surgery team to date, especially Lourdes. My experience so far is 10 out of 10. From the initial consultation to leading up to my upcoming surgery, every aspect has been professional, expertise, and compassion. I find Lourdes, very knowledgeable and attentive, ensuring I am well informed. I am truly grateful for the high level of service and would highly recommend UT Health Houston Cardiothoracic Surgery to anyone in need of specialized cardiac care. Thankful for the commitment to excellence!
She was a pleasure to deal with.
I am so thankful to have found out about Dr. Ramzy and his team! Everyone has been so nice and helpful!
Thank you Dr. Hetz for the confidence you and your staff instilled for me and my family to move forward from this delicate surgery! I want to thank NP Lourdes for informing us on final tune-ups for recovery! Thank you all for the Godly miracles your health care team performs daily!
Great job well done
Lourdes was absolutely great. I cannot sing her praises enough. She answered every question I had. She gave me lots of useful information. She was extremely professional, extremely kind, extremely knowledgeable, and I would never hesitate to send anybody whatsoever to her or Dr. Ramsey. The whole experience I had was phenomenal. I first met Lourdes when I went to the hospital. When she was there, she was attentive, just absolutely off the charts wonderful.
Lourdes has been very helpful!
Incredible staff
Lourdes, [...] and [...] were amazing. Always made themselves available to take calls and answer every question. They are the A team.
She is very patient and understanding of both my wife and me.
Back office not good
Very kind and professional
Mrs. Pickens was very informative and answered all my questions. Very professional and pleasant to talk to and discuss my surgery one year ago. She told me that I was being released by Dr. [...] team and to work through Dr. [...]. I told her to tell Dr. [...], thank you for a job well done. I am feeling great and am grateful for feeling better than I have in the last few years.
Lourdes and [...] have been exceptionally helpful with a few post-op pickups that I've had. The only thing I'm lacking is results from ultrasound that I had two days ago. But other than that, they have just been exceptional, the whole office staff.
I don't like phone visits Because I don't know who I am talking to