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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
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- Careers
Very Knowledgeable ,Professional and Warm
Very friendly and knowledgeable staff and I personally appreciate the bedside manner.
Doctor Chen is amazing.
Excellent
Dr Chen was great!
I really liked her , she was very friendly and knowledgeable.
Dr. Chen is a good listener. Gave suggestions for my problem. I just really like Dr. Chen.
Dr Chen puts you at ease immediately. She is a very caring doctor!
Very friendly made me feel very comfortable about the procedure
Thorough and excellence communicated.
I was early and knew I would have a wait. However, I waited at least 45 minutes past my appointment time without any explanation or acknowledgment until I went to the window to ask. Everyone was nice, but would have appreciated someone telling me what was going on with my appointment time.
Dr Chen is very personable and professional. She has a great bed side manner and always makes you feel comfortable. Her staff is always willing to help with your needs.
Everyone was really nice and professional, I felt heard I am very happy I was referred to her.
Dr. Chen was awesome. Made me comfortable during the entire appointment.
We would like to thank Dr. Lisa Chen for listening. I wanted her to be updated about my recent hospital stay. I wanted her to know what happen to me. Thanks for her insight!
Dr Chen is the very BEST!
Dr. Lisa Chen is a wonderful doctor & person. I trust her completely with my care.
Exceptional staff!
I arrived well before my appointment time as requested but still had to wait an hour and a half to be seen. The front desk personnel did not keep me informed about the delay and it was only at the very end that they said they were almost ready for me. I was just about ready to leave as the waiting room had emptied out and it was lunch time. I arrived at 10:35 for an 11:15 appointment.
Exceptional
It was a very friendly environment that is very positive.
Dr.chen is great and staff in office communicated well.
[...] I liked Dr. Chen. Personable. Gentle. I would have liked to have been told what she thought was going on with my condition
[...] She's an amazing doctor. She listens. By the time I was in her office, she knew what was going on. She read through my whole profile and she was able to do the next step that needed. She's also very aware of any new conditions that I might have had and allowing my [...] So I appreciate that very much because she tries her best to make sure that we're all taken care of as a family. Thank you.
Dr. Lisa Chen and her staff are the best. They are professional and have gone out of their ways to accommodate my needs. Really appreciate it!
I really appreciate the kindness and I thought would feel embarrassed by the nature of my visit. The staff made me feel comfortable and welcome. Thank You
I just want to give my thanks for Dr. Chen. She's a very patient and understanding doctor who takes the time to listen to you and takes the time to help and advise you on what you need to do. I appreciate her. I've been seeing her for a while now. [...]
I have absolute faith in Dr. Chen
I t was a very good experience Dr. Lisa Chen made me felt like I am very close to her and made me feel like my health is so important that she care for . She understood and listened intensively And explained everything clear with care . Thank you so much dr. Lisa Chen.
Love Dr Chen and all the staff.