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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
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- Careers
Outstanding. Looking forward to surgery and rehab!
I am satisfied my visit.
[...] Absolutely no complaints, exceptional care, highly recommend, very grateful. Love Dr. Koop.
Dr Coupe listened to my concerns and gave me all the information I needed to take care of myself and to schedule my MRI. Greatly appreciated!
Everything was done quickly and efficiently.
I am very pleased with Dr. Coupe.
1st class
Dr.Coupe is easy to talk ,explaining everything well ,definitely on top of his game ,very professional. Would definitely recommend.
Wait time was a bit long...
Dr Coupe was wonderful. Iwas so grateful he listened and reassured me about my problem and that we would get to the bottom of it.
Dr. Coupe is excellent. I sincerelyappreciate his effort to help me.
Dr Running 45 min late which made it impossible to meet my next obligation.
The waiting time was absolutely ridiculous. No one seems to care, no one never apologized. Must wanting time in others clinics with a made appointment is no more than 20 minutes and even after they apologize for the time waited. But a 10:30 appointment turned into a 11:45 appointment... that was the time they call me, yet I was there in time for my appointment. Just for a pathetic hear "sorry for the wait we running behind " ... THAT NEVER TOOK PLACE, even after I told the staff that work for this doctor why I'm been call an hour later from my appointments. I got no answer, this woman just decided to ignore like I don't matter. I wasn't there in a charity service. I'm an insured patient that paid for her doctor's visit yet they treated me this way. The doctor is not the problem, the staff is HORRIBLE!!!
My first time visit at this clinic was a positive experience.
I cannot say enough about how confident and secure I felt in the hands of Dr. Coupe for my shoulder replacement surgery. I would highly recommend him to family and friends. All the staff members at this facility have been helpful, understanding and kind.
I love Mr. Kevin Coupe, Dr. Kevin Coupe, I'm sorry, and Dr. (INAUDIBLE). They're incredible, and all the staff there. Thank you so much. Bye-bye.
Dr. Coupe is an excellent provider. He takes time to explain everything in detail and answers all questions. Office visit was extremely efficient as far as wait time, xray, and visit with doctor.
Dr Coupe was a very nice, gentle man who gives you much confidence about what his procedure will do for you! I really liked him as a chosen Dr.
Follow up- needing an mri before further assessment of treatment - scheduling has been frustrating. Memorial Herman first available is a month out. I've called several other imaging centers provided by the dr order and either the facility doesn't perform the type of mri or it requires the dr office to send over an order prior to scheduling an appointment.
Dr. Coupe and his staff have it well together. Everything falls into place. Everybody is well-groomed in their position and their advice. I appreciate it very much. Thank you. Bye-bye.
All is good,
The staff was very nice. They all worked hard to get my Information together without me stressing out. Very Professional work ethic.
The staff was very helpful, kind, considerate. They listened to my questions. Dr. Coupe stopped by after I had had the injection to make sure I was okay. I appreciated that. Very kind staff, very caring staff. Thank you. Goodbye.
I was very happy with everyone there when I had my appointment. Everybody was very, very nice and just took care of me and I was very happy there.
Dr Coupe is a first class surgeon who carefully explains your options and makes sure you understand what is involved in the surgery. He has replaced one of my shoulders already with fantastic results and I trust him completely!
Dr Coupe and his staff were very thorough kind and efficient.
When the surgery scheduler came in, she did not have the correct side that the surgery was going to be on. Anybody that enters the room of a patient should know the correct side of the surgery. Thank you.
Very compassionate.
I was treated with dignity and respect by the entire staff. Extra compliments to [...] who prepared me for Dr Coupe & the nurse who administered my injection. True professionals!
Everyone was really nice and kind and helpful. Thank you.