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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
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New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
- Careers
Dr. Kelli Burroughs, GYN, is an outstanding provider. I drove over 25 miles to have her care for me. I have shared her contact information with friends and family. She really cares about my health and made sure I received the proper follow up care.
Dr. Burroughs is an outstanding provider. Very personable. Took time to listen to my concerns, offered me options/solutions. Overall great experience!
From the time I checked in to the time I left everyone was fantastic. But I was most estatic and happy to see Dr. Kelli Burroughs. When her old location informed me she was seeing her former patients at the new location I jumped for joy. Dr Kelli Burroughs is the best. When she walked in the room we both were smiling. She has the best bedside manners and was very attentive to my concerns. Her nurse was very courteous, friendly and respectful. I wish I could remember her name. Dr. Burroughs and her staff is Top Notch. Par Excellent. I'm so happy I can continue to have you as my Gynecologist.
Very professional. Will definitely continue support. Process area high tech. You check yourself in, but could have more directions at typing station.
Dr Burroughs was thorough & personal so I highly recommend her. The downside of her thoroughness means a longer wait time to be seen so I wish I was told this beforehand or perhaps the scheduling department can schedule less visits for Dr Burroughs so she can provide the adequate care she needs to in a reasonable time instead of having a backlog of patients who are unable to snack on or drink anything while they wait & wait (sign says no food is allowed). The CPL lab folks aren't friendly, professional or efficient at all. They call you in while another patient isn't even out the room yet (I literally had to stand back so the other patient could come out). Neither person introduced themselves or told me how long it would take for the results. First time using Clinical Pathology Laboratories & I have to say Quest Lab is much better with their efficiency (I am in/out in less than 10 minutes) & their employees are friendly & introduce themselves. My appointment time was at 10:45am but I wasn't seen until well after 11am & then I had to wait for the lab so I wasn't finished until 12:20pm which is ridiculous.
There was a little confusion after our appointment. We were supposed to schedule an ultrasound, follow up appointment and labs. Well we only got labs. I think the nurse forgot to schedule the follow up visit and the person that was supposed to schedule the ultrasound had a meeting so he asked that we call him in 30mins, but I think there should be another way to schedule this appointment without having to call in 30mins.
I've already recommended this clinic to others because of my great experience. I was previously going to the Fannin location (4 years) and I did not like it there. I am so glad to have made the decision to move my car to this clinic and doctor.
The doctors even to the people at the front desk were so welcoming. The doctors gave me detail information on preventative care and follow up. I'm very pleased.
Dr Burroughs is always very professional and thorough.
Dr. Kelli Burroughs is a phenomenal physician. Her superior medical acumen, solid, sagely advice and her kind, warm personality ensure that she is a leading doctor - stellar and optimally above almost all others. I highly recommend this physician and the UT Medical system. Thanks so much.
I had questions about billing that no one seemed to be able to answer. Specifically if my insurance had been billed for part of the procedure.
It was an awesome experience. Dr. Burroughs is a good listener, patient and very informative. She's very gentle, and she explains everything she's doing as she gives a thorough exam. I feel so blessed that Dr. Burroughs is with a medical group that accepts Medicare.
The doctor was very knowledgeable. She explained things really clearly that I could understand what she was saying. If I had any questions, she answered them. And I really like her. She did an excellent job.
This my first visit as a new patient and the dr was amazing she listen to me with lot of care and explained me everything so well and the front desk and the nurses and the dr's assistant everyone was so helping and great I will recommend the dr and the UT health. Great experience
Everything was exceptional!
There needs to be a sign near the pod indicating the women's center is inside door "B".
From the security guard in the lobby to the staff who directed me to women's health area, every staff I interacted with was very polite and professional. Dr. Burroughs is very thorough and does not rush you.
Dr. Burroughs exceeded my expectations. I was looking for a new gynecologist and decided to go with her based off of her reviews. 5 star across the board and I see why! She was so nice and very thorough. I didn't feel rushed. She made sure she answered all my questions and concerns. If you're looking for a new OBGYN, I highly recommend Dr. Burroughs!
I was so pleased a friend of mine is going to see my Dr Kelli Burroughs.
There was a substantial wait to get bloodwork done - 20 min.
The nurse didn't give me any follow up. Dr Kelli B said the nurse would give me a card for follow up visit. She just took me to the lab.
it was great
Everything was fine, perfect. I really love the doctor and she used to be my doctor. She delivered my child and she used to be my doctor before in Sugar Land. So I really love her.
I will continue coming here!
Doctor Kelli Burroughs is amazing. I would not use anyone else. Really loved the entire team everyone was so friendly and welcoming.
I had a wonderful experience with Dr. Burroughs.
Dr. Burroughs, Kelli Burroughs is thorough, and she tells you like it is and she explains everything so you can understand it. She was in Sugar Land and that's where I met her first at Sugar Land and heard that she was leaving so I followed her. She's just that good and I will follow her wherever she goes. So she's such a good doctor and I just love her.
Very pleasant experience!
Dr. Burroughs is very informative and she listened to my concerns and she advised me any procedure she was doing. She is great.
Everyone was extremely professional n helpful.