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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
- Careers
He was my third opinion & definitely the best. Very thorough, explained my condition carefully. Very impressed.
I was ready Happy that they treated me. Well, that hurt what I had to say. They explained everything to me and I was comfortable with their presence.
Every one was so nice and great to me
Horrible experience with this provider will defensively not be back at all did not like their care at all
Dr ordered an MRI. I informed him and staff I was claustrophobic. Said would order an activity med for exam. Had to recall office 2 days before exam to place the order. This is important so don't know why not done without my followup.
The doctor and his staff treated me nicely. I can recommend anyone that needs his services to him.
Staff very kind and courteous. Physician was spot on in letting me know what was going on. Great visit all around.
During this whole experience Dr. Hsieh and his medical staff has been more than helpful in making this happen for me. Dealing with my insurance company and make sure I understand how to deal with what needs to be done prior to the surgery and afterwards. Thank you so much for your help and making this work out for me.
Everyone was friendly and professional and seemed to care about my situation
Thank you for taking care of me Dr Hsieh & your staff. Thank you.
Glad to have him as a Dr.
they take care of me very good Dr. understand my concern stuff same thing but even that I have to wait 14 days and I was in pain after I got off the Er hospital to see dr. I understand he is very busy and I know he is the perfect Dr. he take care of me like I was a part of his family. tank you.
The doctor gave me advice on the next steps to take in my healing and pain relief. I am thankful for his diagnosis and treatment with complete understanding.
Great Dr. and staff
The doctor is very good surgeon.. I really appreciate everything he has done for me. Thank you doctor and everyone in his office are very nice to everyone
Very satisfied with the detail discussion and explanation from the doctor and the NP.
I feel Dr. Hsieh and his team take me seriously, listen to me, and try to help me as much as possible. Dr. Hsieh is kind and understands my anxieties. I appreciate all of this, his professional approach and I feel completely secure in his total competency!
ANSWERED ALL MY QUESTIONS TOOK HIS TIME WITH OUR VISIT. SAID CALL ANY TIME IF I FELT ANY THING WAS WRONG AND ANY QUESTIONS I MIGHT HAVE. EXPLAINED EVERYTHING THAT WAS DONE IN SURGERY AND WHY . GLAD I HAD THE PLEASURE ALSO TO MET HIM AND RIGHT AWAY HE KNEW HOW TO FIX ME. WE WILL ALWAYS BE FRIENDS AND TO THE MANY PEOPLE OUT THERE AND YOU NEED THIS SURGERY YOU CAN TRUST HIM. HIS STAFF IS GREAT AND TREAT YOU LIKE YOU ARE A REAL PERSON.
Dr. Hsieh suggested working with my family doctor about osteomyelitis treatment as my fracture continues to heal. He also has filed orders for pain management should I need it. He did a fabulous job on my neck Oct. 2023 and I trust him with every phase of my care. I like the way he is incorporating more of my medical team, but he says to keep him posted if we need to see after any new developments.
My visit with Dr Hsieh on Jan 28 could not have gone any better. We arrived a little early, and they were able to work me in a little early to fit their schedule too. Melanie at the front desk was so nice. I came into this office visit 'through the back door' since Bessie Buchelli PA is a personal acquaintance, but I believe this practice treats all of their patients as I was treated...with professionalism, respect and a sincere desire to help us find answers.
Great "over the top" of employees and provider
Well my neck still hurts some what I thought get some things for pain that all right but everything is good. Thanks You ?
Yes, Dr. Shea, I really trusted him right away. I believe what he told me. He's the first doctor who's actually given me any information that actually helped me. And he helped me make a decision that nobody else has even considered. He's the third spine doctor I've seen. And he's the only one that I would recommend to anybody. And I would recommend him highly. And that's about it. I really appreciated what he did for me. And I know he's going to still help me if I need it.
Everyone very kind, thank you
My daughter & I were early & he invited us in right into a room. He was courteous about giving him time to get situated. He took time to ask me questions, to do some leg stands & pulls, & to discuss my mri & lumbar results. He listened, answered our questions & discussed some options. We are pleased with Dr Hsieh.
Always a good one excellent care in that office from the front desk to the rooms and the doctor
Everyone was great, very knowledgeable about my condition and eager to get me well.
Wonderful
[...]The doctor was professional and explained some new information about my health. Everyone was able to address my questions and help me understand what comes next.
A little overwelming hearing about MRI. But was given lots of paths to follow . Dr. Hsieh told me exactly what was going on with detail and I really appreciate his honestly and details of my situation. The whole staff is very nice efficient! Thank you.