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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
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New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
- Careers
So impressed with Dr Williams. He is not a get rich quick doctor. We arrived with a blank MRI dvd from provider in Louisiana. However, Dr Williams sat and talked to my husband, [...] to make sure he understood the ramifications of surgery to remove scar tissue from his spine at 80 years old. We felt so much better when we left his office.
Excellent
Dr Williams and his assistant Andre were both great.
Dr. Williams made the appointment very easy to schedule along with Andre. And Dr. Williams took time to explain to us the nature of the injury, what he should and shouldn't be doing as a patient with that injury, and what next steps would look like.
The honesty on how to get better care to finish what I need to accomplish to get the proper treatment, even if it wasn't with him.
I had top notch service from everyone at this facility and my gratitude to Dr Quinn who performed my back surgery. I will recommend this facility to anyone needing you
Something needs to be done about a person not being able to get into their portal. No matter what I put in as my account number and/or my password, I can not get into my portal!
Dr. Williams was wonderful and his assistant that took our information was great. Beautiful, wonderful personality. All the staff was great. Thank you.
I really liked Dr. Williams
Professional through care
I would like to see be seen in her in Memorial in Katy instead of down there I guess this is Herman Memorial Universal City downtown which is too busy Katie is a much better place I think because it's not as crowded and they need to listen to the patient more cuz I don't listen to the patient they just look at you and say oh you look wonderful you could go to treatment the wrong way to do it need to have a little bit more bedside manners talking about not my nurses my nurses are pretty good it was someone higher up than him I don't want to say who though but I think you know who I'm talking about
Dr. Williams and his entire team treated my mother and myself with kindness and compassion.
Very good!
I accidentally said no on the amount of them notifying me at the time of the visit. So yes, they did notify me with the visit. Secondly, I appreciate the advanced text to remind me of the visit. And finally, I appreciate the whole idea of the post-op visit and to continually provide me care after the surgery. He's an excellent neurosurgeon and I'm so glad God put him in my path, and I'm feeling much better.
I felt very welcomed and comfortable with everyone.
We were a little confused getting where we needed to be but everyone was extremely helpful to receptionists to security guards. Altogether a good experience!!
I was nervous at first, then ANDRE was so sweet and made me feel calm and IN THE RIGHT PLACE! Dr. John Williams explained everything in detail. NO rush. And all the referrals were sent immediately. Very happy to have found him!!!!
They are good doctors.
Very nice staff! Everyone was very friendly. Many blessings to everyone!
Even though I had some cancelations and rescheduling, I know there were extenuating circumstances and staff was apologetic. All staff were kind, professional. Dr Williams and Andre are kind, knowledgeable and gave my husband and I much confidence for my treatment.
I am very grateful for the dedication of Dr. John Williams and his staff.
This has been a great experience with a positive outcome. I am pleased with everything and everyone at UT Health.
Excellent doctor.. communicated well w/me..
Both Dr. Williams and Nurse Andre were terrific. While I am not excited about having to undergo surgery, I believe that I will have the best care possible.
My experience with this physician went well! I just did not like the fact that he mentioned to my daughter about "if I follow my diet". I am not on any diet and my Daughter seems to take those words a little too far. My "diet" had nothing to do with my stroke! It was and is "stress"!
It just doesn't reply for the doctor was very good, but it wasn't, it was not his expertise to do. So that's what I didn't, I mean, I thought that he was good, but, you know, I'm supposed to see somebody else. So thank you.
This was an extremely positive experience, every one was kind and professional,the provider is the best doctor I've ever encountered, every one was kind and professional thank you for outstanding treatment
Superior professional friendly service
Dr. Williams and his staff, they communicated very well. They were a godsend. I can tell you that I would recommend anyone that has issues or really feels like they have nowhere to go, this is the place to go. I really feel it was my godsend. So, thank you very much.
[...] Dr. Williams went above and beyond. It's not very often you find a doctor who actually treats you as an individual patient and not as a protocol or just another person. His compassion for his patients is outstanding!