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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
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New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
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- Careers
Excellent bedside manner! I was so relieved to discover that Dr Shroff was so interested in my health and helping me to be as healthy as possible
Oneisha checked me in at 12:15, I had a balance. I was unable to pay the full amount. She asked how much I could pay, I told her and she said she would have to call her manager up to speak with me and to have a seat. I waited 30 minutes and then got back in line to speak with Oneisha because nothing had happened. I asked her how much longer her manager would be. She said that she had already spoke with her and the amount I was able to pay was fine. I paid and sat back down. This was at 12:45pm. At 1:15 I got up to ask Oneisha how much longer it would be. She said it would be shortly. I was not called to see Dr. Shroff until 1:38. I spent almost an hour and half between my check in time and when I finally got to see my doctor. Dr Shroff and her staff were appalled at how I was treated and ensured that Oneisha would be facing disciplinary actions. I hope this is followed through on. My time is just as valuable as anyone else's. The only reason I am even willing to continue to be a patient UTHealth is because of Dr Shroff. If I had an opportunity to see through a different system I would jump at the chance.
Dr was wonderful. Thank you
Dr. Shroff is an excellent physician, knowledgeable, compassionate, and thorough. I would definitely recommend her to any of my friends and family members.
Dr. Shroff was very knowledgeable and very warm and was a wonderful experience. I'm looking forward for the first time and I'm 85 years old. The first time in my life I'm looking forward to having a colonoscopy. She seems to be a very competent doctor and I'm so happy that we found her. Okay, what do I press now to end?
Good over all
Always a great experience! I feel completely confident that my health is in the best hands. The doctor is exceptionally caring, thoughtful, and truly dedicated to providing the highest level of care.
I Saw Dr Jennifer Shroff Have Been My Dr Fo Years. Staff Is Also Nice Kind and Very Helpful Have Recomend Lots Of People To Her
Great experience as a new patient.
Dr. Shroff is the best gastroenterologist! She listens to your concerns and she will find ways to help remedy your problems. Her bedside manners are outstanding. I always have a pleasant conversation and experience.
Everyone was friendly and made me feel comfortable.
Dr Shroff and her staff are always amazing. Zero wait time. Meeting with Dr Shroff she is always up to date with my condition and somehow remembers my pass complications. She understands my frustration with my PBM and insurance company and helps me navigate that mess! I have no problem driving three hours to meet with her it's totally worth it.
Dr. Jennifer Shroff is the best!!!!! She's so kind, friendly, compassionate and so helpful and knowledgeable!!
I wish I could get appointments easy. It's not the Doctors fault. She was great!
Very professional
Dr. Shroff spent a lot of time listening and then making suggestions. I really appreciated her time and expertise!
Dr. Jennifer Shroff is a very nice and caring Doctor she has been taking care of me at least for five years. She cares about her patient .She's a very smart Doctor and I would not go to any other Doctor. She is a very good Gastroenterology Doctor. Would not trade her for another Doctor. She is very good doctor, Please let her know.
Dr. Shroff is exceptional.
Provider was pleasant, professional, and encouraging.
I have already communicated to family how great I thought Doctor Shroff was.
My experience was awesome. Dr. Shroff is the best and takes time to listen. The office is nice, and employees are very helpful.
Everything was great on my first visit
The discharge receptionist needs to be friendly towards patients -didn't smile didn't make eye contact . However Dr Jennifer Shroff is one of the best GI Specialist I have seen w a professional and most friendliest attitute . I won't mind waiting to see her .
I love this provider but today I waited 4 hours from when my appointment started until I actually spoke to the doctor. That's too long when considering work etc
I had the best experience. I had no wait time. I was called back immediately. The Dr. was amazing. She made me feel comfortable and heard. She was very thorough and covered all of my questions. She went above and beyond and helped to get me scheduled immediately.
Wonderful doctor. She's patient spends lots of time with you making you feel valued. Answers everything clearly and communicated very well. Excellent
I appreciated how much time Dr shroff took to listen and take my concerns seriously
Dr. Shroff was very carefully listened to everything I had to say, responded to everything I had to say, was very patient and kind. I really appreciate her as a doctor because she does take enough time to listen to me, which is very important, especially at my age. Thank you very much.
Wish checkout people knew what they really are doing
Dr. Shroff is the best!