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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
- Careers
usual professionalism and politeness
Dr. Shroff is an amazing doctor. I really appreciate her professionalism and personality. She really does take the time to know her patients.
Wonderful, professional, informative Doctor. I would recommend Dr. Shroff to all family and friends.
I hope Jennifer made it on time to her next appointment. She talked w me for an hour or more. She asked a lot of questions, and she is a good listener who makes me feel like she really cares and wants to cure my problem.
Dr. Shroff was a wonderful care provider
If all doctors were like Dr. Shroff,the world would be a much better place!!!
Dr. Shroff studies my prior medical history before an appointment with her and connects the dots between my current problem and the other health issues/medications I have. She is so kind and knowledgeable. She lets me ask all the questions I want and answers everything. I answered "mostly" about my medications she prescribed because of my own confusion. She explained and wrote down all my instructions about how and when to take the medications. I love this young lady. She is up to date on latest findings regarding her specialty and doesn't ever act as if I am taking her time away from other patients or other things she may need to do. I would certainly refer friends and family to her.
Everyone was super friendly and the doctor was really good. She cared, she listened, and she clearly explained and tried to help us the best she could.
I thought that the staff, the entire staff was very professional. They did tell me the waiting time. The doctor was very thorough. She took her time. She answered all my questions. She spent quite an amount of time with me to make sure I understood everything. She gave me some ideas and some suggestions on how I can better my health. And I will be referring family members and friends to her. She's very thorough, very nice, very easy to understand. And she has a way of explaining to the patients where the patients can understand. And I just want to thank her for that.
Excellent bedside manner! I was so relieved to discover that Dr Shroff was so interested in my health and helping me to be as healthy as possible
Oneisha checked me in at 12:15, I had a balance. I was unable to pay the full amount. She asked how much I could pay, I told her and she said she would have to call her manager up to speak with me and to have a seat. I waited 30 minutes and then got back in line to speak with Oneisha because nothing had happened. I asked her how much longer her manager would be. She said that she had already spoke with her and the amount I was able to pay was fine. I paid and sat back down. This was at 12:45pm. At 1:15 I got up to ask Oneisha how much longer it would be. She said it would be shortly. I was not called to see Dr. Shroff until 1:38. I spent almost an hour and half between my check in time and when I finally got to see my doctor. Dr Shroff and her staff were appalled at how I was treated and ensured that Oneisha would be facing disciplinary actions. I hope this is followed through on. My time is just as valuable as anyone else's. The only reason I am even willing to continue to be a patient UTHealth is because of Dr Shroff. If I had an opportunity to see through a different system I would jump at the chance.
Dr was wonderful. Thank you
Dr. Shroff is an excellent physician, knowledgeable, compassionate, and thorough. I would definitely recommend her to any of my friends and family members.
Dr. Shroff was very knowledgeable and very warm and was a wonderful experience. I'm looking forward for the first time and I'm 85 years old. The first time in my life I'm looking forward to having a colonoscopy. She seems to be a very competent doctor and I'm so happy that we found her. Okay, what do I press now to end?
Good over all
Always a great experience! I feel completely confident that my health is in the best hands. The doctor is exceptionally caring, thoughtful, and truly dedicated to providing the highest level of care.
I Saw Dr Jennifer Shroff Have Been My Dr Fo Years. Staff Is Also Nice Kind and Very Helpful Have Recomend Lots Of People To Her
Great experience as a new patient.
Dr. Shroff is the best gastroenterologist! She listens to your concerns and she will find ways to help remedy your problems. Her bedside manners are outstanding. I always have a pleasant conversation and experience.
Everyone was friendly and made me feel comfortable.
Dr Shroff and her staff are always amazing. Zero wait time. Meeting with Dr Shroff she is always up to date with my condition and somehow remembers my pass complications. She understands my frustration with my PBM and insurance company and helps me navigate that mess! I have no problem driving three hours to meet with her it's totally worth it.
Dr. Jennifer Shroff is the best!!!!! She's so kind, friendly, compassionate and so helpful and knowledgeable!!
I wish I could get appointments easy. It's not the Doctors fault. She was great!
Very professional
Dr. Shroff spent a lot of time listening and then making suggestions. I really appreciated her time and expertise!
Dr. Jennifer Shroff is a very nice and caring Doctor she has been taking care of me at least for five years. She cares about her patient .She's a very smart Doctor and I would not go to any other Doctor. She is a very good Gastroenterology Doctor. Would not trade her for another Doctor. She is very good doctor, Please let her know.
Dr. Shroff is exceptional.
Provider was pleasant, professional, and encouraging.
I have already communicated to family how great I thought Doctor Shroff was.
My experience was awesome. Dr. Shroff is the best and takes time to listen. The office is nice, and employees are very helpful.