Jenna Norman-Falcon, NP

My visit at UT was a good experience. I was pleased. Thank you.

My doctor visit was great

The employees were so nice and helpful!

Dr. Norman is a wonderful and compassionate doctor. She is knowledgeable and gave me excellent care.

Always a prompt response to messages. That reduces anxiety and gets things started. This provider studied my symptoms and shared pertinent information to take to ER. This information eased my experience in the ER

I would have appreciated a F/U call about my test, and reassurance that I'm going to be OK

Ver good attention

Ms. Falcon is very attentive. She listens. She goes back and looks at your previous medical records and then she recommends, you know, she comes with her own recommendations. She's just very attentive and she cares. So that is the reason why I love her because she cares and she listens to you and, you know, she's really patient. I really appreciate her a lot. I would recommend her for my entire family.

I would like to know if she can be myPC P or do I need a Doctor.

competent professional and personal staff

She was great and thanks to her I was able to get my x-rays done immediately the next day and two, to get with a specialist the next day before leaving town. She accomplished what I had not been able to get done with my specialist. So it was fantastic.

Very thorough compassionate care.

I could have gone to urgent care, but I chose to be seen at UT Health. I was able to get an appointment in 2 days.

The wait time was minimal. This was not my regular provider. She did a good job.

I think it's sad that a provider will not listen to you because they were too busy trying to pin everything on mental illness. And because of that you don't get the proper Health everything is not about mental health illness.

Very professional and knowledgeable

All good.

NP Falcon is exceptional - her clinic manners and kindness go above and beyond. I've recommended to her to my whole family.

Jenna is so kind and peaceful with me ?? she takes good care of me ? and I just love everyone for the best care I have ever had. Go UT Physicians

The provider was rude and careless. I have never been treated like that before. I will not be going to this provider again and do not want any sort of communication with this nurse practitioner again. She should have been more caring and understanding. She didn't bother to look at my history with UT. At the end she stated in under-minding tone "I could just go"

Jenna is a Top Tier NP! She knows her stuff and is not afraid to tell you what she is thinking. Superb!

The nurse practitioner I saw, Jenna Falcon, she was super knowledgeable, super personable, knew what she was doing. I felt very heard and like she was being thorough, so that was really great. Front desk people were great. I came in on a Saturday, so it really wasn't busy. There was like nobody there, but everybody that I did interact with was wonderful, so kudos to them.

Jenna Norman is a really good provider. I would see her again.

I don't have any major conditions or concerns but she was very attentive and knowledgeable

Excellent doctor, I want her as my primary doctor.

Great physicians

The only thing that was very unsettling with me was how appointments were set up when I did not want them yet ! Referrals were discussed and give phone numbers given for ME TO CALL TO set up appointments at my time and discretion! I had to call to cancel something I did not set up ! And I am set up with the UT medical App , I did not like someone calling me over the phone to discuss my lab works over the phone when I can read them myself and diagnosing me over the phone going by labs panels ...and it not being The NURSE practitioner I recently visited ! That is something to go over with the nurse practitioner on the follow up ! I felt like my privacy was not respected and just handed over to others ! And the alerts in my apps and text messages being alerted for every lab panel separately...and not just one alert! My main problem was how referrals call you and setup appointments without your confirmations ! That feels invasion of privacy...this was something shared with the NP and not for a system to to take over after the visit and start setting up appointments and calling you unannounced to set appointments and diagnosing you over the phone!

Saw Jenna Norman...the Best yet....She should be in med. school..... the rest are average.

She was incredible and so were the staff. My previous appointment was rough and left me questioning whether I wanted to find a new provider. I would select her as my new provider. She listened to me, was proactive about my health and preventing worsening symptoms and seemed to generally care about my wellbeing. My prescriptions were sent immediately and despite having an appointment at the end of the day, I was able to get my tamiflu that same evening. She was great.

The practitioner was very nice and very accurate on her diagnosis. I appreciate her time and honesty. She knew my history and she was very helpful in giving me very accurate information and details