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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
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- Careers
Dr Jay-Jiguang Zhu is wonderful. He has been such a blessing to me. He has been my doctor for 6 years now and continues to be so compassionate and concerned about my health. His knowledge and explanations are top notch. Thank u I trust him with my life.
Dr Zhu is Great !
Doctors in his office, they're great in there and he is an amazing doctor. I feel listened to and very well taken care of.
Everyone is so courteous, kind and helpful. Be blessed!!!
Wait time for infusions and labs are long and tiring.
Collect full payment up front for self-paid patients. There shouldn't be a reason I receive a bill.
Very knowledgeable , responsive to my questions and concerns ; friendly atmosphere.
Dr. ZHU and His team is AMAZING! They showed so much compassion, kindness and professionalism!
All staff is always courteous and helpful. Thanks.
Extra ordinary care. Thanks
Dr. J. Zhu is great. Takes the time to listen and answer (on an appropriate level) to questions, then asks if I have additional questions. Very "relatable" in his "bedside manner". Staff is also very polite and accommodating. I will definitely recommend Dr. Zhu (understandably hope I never need to).
We feel very confident and comforted in the care we are receiving.
I was really happy with my experience. My only issue was that I was sad that the computer system was down so they couldn't look at my most recent scans and see if there was any progression. But I believe that should be fixed on my next visit. Thank you.
Dr Zhu is always kind
Well nothing more cause the facility helps you with everything you need and they provide you with all the questions you wanna ask.
Doctor Zhu is my hero my main doctor I am his mighty warrior and also my hero and [...] is also my hero she is very helpful with what I need God bless both of them and what they do
The attention from the Doctor was very good, he explained everything necessary about my condition and the tests and procedures that I had to do. Good doctor
Dr Jay Zhu is always so kind and patient with me. He is very thorough and understanding. I trust him with my life, he is the best.
Dr Zhu and his team saved my life I will always be thankful for his expertise and knowledge
Dr zhu and [...]they are the best..help me always with all my concerns
Great group
WOW! AMAZING TEAM! So IMPRESSED and thankful to talk to Dr. Zhu, he gave me good advice, he was very personable and proactive about my care. His team is solid! Kind, patient and quick to callback/respond!- Everyone I spoke with was incredibly understanding, helpful and respectful to me when and if I needed further assistance. Excellent experience, great full to have a plan- and option- a more positive outlook for the future , being able to talk with Dr. Zhu has given me and extra confidence in the future of my care. THANK YOU DR. ZHU [...] AND THE WHOLE STAFF
Dr. Zhu and [...] are wonderful and caring people, I feel extremely lucky to have ended up with them on my care team, while I am going through my medical issues.
highly recommend dr. Zhu to any one with brain cancer.
Best medical place to go
The doctor always take the time to explain me what to do and what not to do because of My health. He is a great doctor.
Each part of Dr. Zhu's team was great, from [...] to Dr. Zhu to [...] coming in and reassuring that I understood what I needed to understand and fill out the paperwork. And Dr. Zhu was very thorough in showing me and explaining what is going on with the situation and what's likely to happen as a general idea, just to prepare me. And that's what I really liked, the preparedness of what ifs. So even though it might not happen, at least I have an idea. So I really liked that. He was very kind, very patient, and I would definitely recommend Dr. Zhu and his team.
It's very good.
The front desk staff during check-in, the process was very, very slow. The front desk staff did not inform us of the wait time. They did not check to see that we had been waiting for 45 minutes prior to even checking us in before the provider even knew that we were there. The medical assistant actually had to come out, call us on the phone to see if we were showing up for the appointment, not realizing that we had been sitting out there for 35, 40 minutes before we were even checked in. I think it would be beneficial to hire some front desk staff who is a little bit more efficient with the computers so that they can check patients in quicker. There were only about four forms or four questions that needed to be answered with the front desk staff and the co-provider.
As a physician my self , I think of him as an excellent physician and provider