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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
- Careers
It was great
I received amazing news from the best doctor in the world, Dr. Zhu! From the moment I walked in, Dr. Zhu made me feel confident and proud of how far I've come. I'm beyond happy with the news I received and truly appreciate the incredible teamwork and care from everyone involved. Thank you for making this experience so positive and uplifting!!
Greatest doctor ever, saved my life. I'm thankful for everything he's done for me.
This doctor is an excellent doctor, pays attention, asks lots of questions, knows me personally, is current on my medicine and my care, and makes suggestions and follows up. I think Dr. Zhu is just one of the best physicians that I've ever dealt with in my whole life. Thank you.
I have headaches and he will not do anything about my headaches
The reason why I scored the team a lower number versus 10 is because when we first, my mom and I first walked in, I needed to speak to someone to say, hey, I'm here at the front desk. Well, there are three people up there, and this is why the score wasn't as high, and because the one employee, I don't remember her name, but where I was standing, she was on the far left. And she said to check in. Well, I didn't know where to check in, and she assumed that I knew to check in with her, but I didn't know that because she just said check in. So she wasn't clear, number one. Number two
This provider is a very excellent and professional person. We enjoy going to him. We come to him and we'll, everything he says is great for us and he's given us great advice on everything we've ever had. Very glad to be associated with this doctor. Thank you.
Dr Zhu and his staff are professional and we trust them completely. We always get answers to our questions in a timely manner.
We love Dr. Jay Zhu. Briceyda is also very responsive and helpful (via Patient Portal and in person)
They're very friendly and professional!
why do you make an appointment at 11 and the doctor doesn't come see you till 12:30
[...] decided to move forward with the G2. And she is now taking the nutrients and everything that she needs. And we appreciate everything that Dr. Zou has done and is doing.
Keep up the good work!
Dr Jay-Jiguang Zhu is wonderful. He has been such a blessing to me. He has been my doctor for 6 years now and continues to be so compassionate and concerned about my health. His knowledge and explanations are top notch. Thank u I trust him with my life.
Dr Zhu is Great !
Doctors in his office, they're great in there and he is an amazing doctor. I feel listened to and very well taken care of.
Everyone is so courteous, kind and helpful. Be blessed!!!
Wait time for infusions and labs are long and tiring.
Collect full payment up front for self-paid patients. There shouldn't be a reason I receive a bill.
Very knowledgeable , responsive to my questions and concerns ; friendly atmosphere.
Dr. ZHU and His team is AMAZING! They showed so much compassion, kindness and professionalism!
All staff is always courteous and helpful. Thanks.
Extra ordinary care. Thanks
Dr. J. Zhu is great. Takes the time to listen and answer (on an appropriate level) to questions, then asks if I have additional questions. Very "relatable" in his "bedside manner". Staff is also very polite and accommodating. I will definitely recommend Dr. Zhu (understandably hope I never need to).
We feel very confident and comforted in the care we are receiving.
I was really happy with my experience. My only issue was that I was sad that the computer system was down so they couldn't look at my most recent scans and see if there was any progression. But I believe that should be fixed on my next visit. Thank you.
Dr Zhu is always kind
Well nothing more cause the facility helps you with everything you need and they provide you with all the questions you wanna ask.
Doctor Zhu is my hero my main doctor I am his mighty warrior and also my hero and [...] is also my hero she is very helpful with what I need God bless both of them and what they do
The attention from the Doctor was very good, he explained everything necessary about my condition and the tests and procedures that I had to do. Good doctor