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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
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- Careers
The provider didn't have the patience to talk or to help with the name of the medication that I asked for
I was very happy with this new doctor. I hadn't been to her before and she has very good bedside manner. A previous doctor had given me some very expensive vaginal moisturizers to order on the Internet and I finally ordered it and it was about $7 a suppository. And then she right away gave me a prescription. I'm not a prescription. She immediately said to just buy vitamin E suppositories and it would help my issue. And it wasn't as costly and I just liked the way she just talked about everything. And I did recommend her. I have two daughters and I actually told my daughters that I felt like I had found a good doctor. So if they didn't have a gynecologist, that maybe they should try her. And so we all belong to the UT Health System.
Dr. Vine, MA, and front desk staff Jessica is amazing! I loved the clinic! Everyone was so kind and welcoming!
Visit was great
Excellent visit with my doctor. The entire experience was amazing.
Dr. Vine did not even greet me and began lecturing me about being a new patient and having to view "unofficial report". I felt intimidated to share my health concerns and treated as if I did something wrong after I called the clinic to verify they received my "official report" and they confirmed it the day before my appointment. She told me to leave a "good review" after she scolded me over and over about having to view my "unofficial report". DO NOT RECOMMEND TO ANYONE, and will make sure none of my family or friends ever go to her.
I have already recommended the doctor to a friend. I like that the doctor recognizes me and remembers my health situation. I also really like that they are very kind, especially Oyuki. I have been a patient for over 18 years since Dr. Del Castillo was there.
Very good and fast service... with great care.
This provider was horrible to me and my family. She was very unprofessional. She was disrespectful and demeaning. She didn't explain anything to me. She was rough and uncompassionate and so was her nurse that assisted her. I will never come back to that location and deal with either one again.
All the staff were great!
Dr Vine is a wonderful provider. She listened to me completely. I felt very comfortable talking with her. I would recommend her to everyone!
Horrible experience and I'm not going back. I will be going to Houston Methodist instead.
Dr. Vine was very condescending. She didn't ask questions about my concerns. She jumped in and started feeling around the wrong area of my body before I even had a chance to correct her. She made snide comments about my body that were inappropriate. Dr. Vine lacks empathy and was very rude through the whole examination. I have never before felt disrespected like this by a doctor. I will not be returning to this clinic.
I love Dr. Vine. She is incredible. Always attentive to my needs and aware of my medical history.
Dr. Vine is awesome!!!
Everyone from check-in through vital signs to Dr. Vine was fantastic. She always takes extra time with both of my daughters. They feel comfortable with her, and I couldn't highly recommend her more.
Was a good experience. Dr Vine cares about your health.
This was my first time going to this doctor and I will definitely continue going to her
Dr. Vine and her staff are all amazing.
Great experience!
She didn't listen to me fully and just didn't seem to care. And she was judge. She cut me off and didn't let me completely tell her everything. It seemed like she was in a hurry. I was not able to tell her all my symptoms
Dr. Vine is the best and I never have any wait time!
Dr. Vine is very much up front with you about what concerns you. Her assistant are very friendly and do everything to help and assist the patient.
Thank you
Dr. Vine is a gift to her patients. She was a tremendous help to me. I am grateful to have her as my gyn, and think of her as a caring friend...cannot thank her enough.
Love Dr . Vine
We love Dr. Vine! She is the best.
Daunting at first but surprisingly easy to try around! Very efficient in person system.
Dr. Vine and her staff are great!
The visit was great! Before coming I read some reviews that wasn't so great.. but when I got to the office the receptionist was amazing [...] she really made me comfortable and reassured me of Dr.Vine. Once in exam room the Med Assistant was GREAT TO START! The reviews I read said she was rude, she was NOT.. ever straight forward and I liked her a lot! I will see her again!