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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
- Careers
Yes, I think the appointment was extremely short. I felt that the doctor rushed through the meeting. This was my first time. When I asked questions, she was kind of limited, like, oh, no, this doesn't correspond to this now. You need to contact someone else. And maybe it's true, but I just felt totally uneasy. I don't think I will ever come back to the weather again. Thanks.
I've already spoken with the manager: however, I still want it recorded here. Dr. Vine was very rude to my mom who was on the phone with a couple of questions regarding my mammogram and potential bloodwork. I have seizures and it erases my memory so my mom is my memory and I need her at most of my doctor's visits. Dr. Vine misunderstood a question regarding my mammogram and fired back with a nasty comment saying she "doesn't appreciate my mom insulting her intelligence." This was uncalled for and that is not what my mom was doing. Then I see in MyChart that she wrote an after visit summary stating these negative things about my mom and that I apologized for my mom's tone. That is a flat out lie! I apologized if she misunderstood what my mom was asking. I would not recommend this provider to anyone. She has a very poor bedside manor and she has no respect.
Awesome
I absolutely love Dr. Vine she is so amazing! Staff and medical assistant were very nice.
I had a great experience. The wait time was very short. The clinic workflow was very efficient. The doctor is friendly and knowledgeable. The rest of the staff members are welcoming and professional.
Not good at all
The Doctor was absolutely amazing I am so happy I chose her she is very helpful wonderful manner just great I was impressed and trust me I have way too many doctors for different issues by far she was wonderful thank you
I love Dr. Vine. I always get the best care and information to stay healthy.
Great first experience with Dr. Vine! I am excited to continue my women's health care with her
Dr. Vine is wonderful and I definitely recommend her.
The provider didn't have the patience to talk or to help with the name of the medication that I asked for
I was very happy with this new doctor. I hadn't been to her before and she has very good bedside manner. A previous doctor had given me some very expensive vaginal moisturizers to order on the Internet and I finally ordered it and it was about $7 a suppository. And then she right away gave me a prescription. I'm not a prescription. She immediately said to just buy vitamin E suppositories and it would help my issue. And it wasn't as costly and I just liked the way she just talked about everything. And I did recommend her. I have two daughters and I actually told my daughters that I felt like I had found a good doctor. So if they didn't have a gynecologist, that maybe they should try her. And so we all belong to the UT Health System.
Dr. Vine, MA, and front desk staff Jessica is amazing! I loved the clinic! Everyone was so kind and welcoming!
Visit was great
Excellent visit with my doctor. The entire experience was amazing.
Dr. Vine did not even greet me and began lecturing me about being a new patient and having to view "unofficial report". I felt intimidated to share my health concerns and treated as if I did something wrong after I called the clinic to verify they received my "official report" and they confirmed it the day before my appointment. She told me to leave a "good review" after she scolded me over and over about having to view my "unofficial report". DO NOT RECOMMEND TO ANYONE, and will make sure none of my family or friends ever go to her.
I have already recommended the doctor to a friend. I like that the doctor recognizes me and remembers my health situation. I also really like that they are very kind, especially Oyuki. I have been a patient for over 18 years since Dr. Del Castillo was there.
Very good and fast service... with great care.
This provider was horrible to me and my family. She was very unprofessional. She was disrespectful and demeaning. She didn't explain anything to me. She was rough and uncompassionate and so was her nurse that assisted her. I will never come back to that location and deal with either one again.
All the staff were great!
Dr Vine is a wonderful provider. She listened to me completely. I felt very comfortable talking with her. I would recommend her to everyone!
Horrible experience and I'm not going back. I will be going to Houston Methodist instead.
Dr. Vine was very condescending. She didn't ask questions about my concerns. She jumped in and started feeling around the wrong area of my body before I even had a chance to correct her. She made snide comments about my body that were inappropriate. Dr. Vine lacks empathy and was very rude through the whole examination. I have never before felt disrespected like this by a doctor. I will not be returning to this clinic.
I love Dr. Vine. She is incredible. Always attentive to my needs and aware of my medical history.
Dr. Vine is awesome!!!
Everyone from check-in through vital signs to Dr. Vine was fantastic. She always takes extra time with both of my daughters. They feel comfortable with her, and I couldn't highly recommend her more.
Was a good experience. Dr Vine cares about your health.
This was my first time going to this doctor and I will definitely continue going to her
Dr. Vine and her staff are all amazing.
Great experience!