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- Patient Care
Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
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- Careers
Always on time. The staff and doctors have respect for patients and their time.
Quick service, Dr Konopka is terrific
Doctor was very nice and explained everything and made me feel very comfortable and confident in his advice
No waiting to see doc
The doctor and his PA are courteous, friendly, professional, and caring. Highly recommend ?!!
Dr Konopka and staff are great. All my questions, concerns were addressed Thanks Dr Konopka and staff
Very courteous and friendly doctor
Dr. Konopka is probably one of the best doctors I've ever had and I went, I've been going to him now after a fall that broke my wrist. He's always been very understanding and very personable, very caring. I just think he's a great doctor. Thank you.
Dr Konopka is genial, caring and skillful. I drive 45' (if there's no traffic) to see him. The admin staff are not particularly personable, but this time I was fortunate to have a person who valued efficiency, though not smiles, attend me. It would be good to train MA's and staff not to refer to "we" when asking a patient about themselves. "When would we like our next appointment?" "How have we been feeling?" This is demeaning and disrespectful. Address the patient by his or her preferred name, look him or her in the eyes, and ask "How are you feeling today?" and "What would be most convenient day and time for your next appointment?" Other than Dr. K, eye contact and pleasant expressions are severely lacking. This comes off as callous and disinterested. MA's, PA's, and other clinical staff should introduce themselves and their position and maybe even say, "very nice to meet you", "looking forward to helping you" and/or "good to see you again" and use the patient's preferred name when greeting them in the waiting room.
With each visit, the wait time was minimal or none at all and everyone and everything was super efficient.
I really like Dr Konopka. Glad I found him when I broke my wrist. Have received very good care. Told him about new health issue with bones and he suggested I go to your bone clinic for further treatment.
Timely and very thorough
The staff demonstrated a high level of professionalism, and each one took the time to ensure I felt special.
Being able to see the Doctor just a few hours after I called was exceptional.
First time visit with Dr KONOPKA, very pleased to have visited him and his team, David Diaz and Micaela Aguilar. Very organized team from surgeon to his assistants. Printout info of his 2 assistants and phone number was extremely helpful for questions after first visit. David and Micaela did call me back with inquiries. Am very happy to have found Dr Konopka.
The doctor, his medical assistant, and the Xray tech were wonderful. My daughter injured a 2nd finger after I'd made the appointment. When I explained that to the Xray tech, she immediately agreed that the Xray should be bilateral. The doctor was thorough and fantastic. I gave 6/10 as satisfied about being treated as an individual because the 2 people we interacted with first (the front desk lady and the staff who led us to the office) were cold and somewhat unpleasant. Fortunately the interactions with the doctor, his medical assistant, and Xray tech left me feeling that my daughter was well cared for.
My insurance had changed last year and now my current insurance allows me to return to see him again. I was so thankful. Always does a fantastic job with outstanding bedside manner.
They service is very good no complain,,
I did not wait to be seen. The X-ray staff took me right away. I had to wait a little but David, the doctor's assistant informed me and he was very kind. The doctor was friendly and had emphaty about my issue. Thank you Dr. Konopka.
Everything was great! I was surprised at the lack of waiting I had to do. Dr. Konopka never made me feel hurried, he explained everything, answered any questions I had and made me feel like he really cared.
Great visit
Wonderful, wonderful and excellent service all The way around from Doctor to staff. Thank you to all.
Very friendly, attentive
All the doctors and support teams were great. Very pleased with the outcomes and my experiences.
The front desk took time to schedule me in as an urgent appointment for the next and called me back to confirm. Excellent customer service explaining things to me so that I could understand and provided all my options.
I appreciate the team's cooperation with giving my family all the information needed for my recovery! My experience was very positive, everyone seemed to love their jobs and made every effort to make me feel comfortable.
We were so lucky to be able to be squeezed in on a Friday with the doctor, thanks to his assistant. The doctor had seen my husband before and he was wonderful and he remembered him and was just terrific with my husband's problem, and was able to solve it while we were there in the appointment and give us tips for the future. We just love this doctor and we'll be back. Thank you.
Dr. Konopka is the best he listened to all my concerns regarding my hands issues. He treated me with professionalism, answered all my questions and concerns. Is exceptional at his profession and treated me as a human who needed help. Thank you Dr. Konopka
It was a very pleasant experience and the dr and staff were very knowledgeable and friendly.
Everyone from checking to checking was very courteous and helpful.