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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
- Careers
Everyone was very nice and helpful.
Very nice and professional and very good
Doctor visit and clinical staff was excellent. However some members of the Check-Out team should be more personable. For example: It doesn't hurt to say " Good Morning ?"
I'm very thankful for all your care
Elizabeth provided excellent patient care and was very thorough when explaining treatment plans and ongoing actions to take. A pleasure to have her as a primary care provider.
Elizabeth provided excellent patient care and was very thorough when explaining treatment plans and ongoing actions to take. A pleasure to have her as a primary care provider.
Everyone was extremely competent, caring, and capable. The telephone receptionist listened carefully and put me through to the triage nurse, Kendall. She listened to my problem and scheduled my appointment. The person who greeted me at the door was friendly and gave good directions. A reception nurse saw that a line had formed and she went out of her way and brought several of us to another location to sign in. The nurse in the room, Latisha, was great. The nurse practitioner Elizabeth Mathew listened, asked questions, and gave me a prescription that has already helped me. I am extraordinarily impressed by the competence and humanity shown by the entire staff. Thank you.
The dr did more than anyone has ever done and did a test that has never been done on me
P.A Williams was great.
There was no wait to see the provider. I found her to be very helpful and knowledgeable. She was so nice!
Elizabeth Mathew is very kind, patient, and knowledgeable. She took her time to understand my needs and make sure that I was completely taken care of, and went out of her way to explain everything to me. She always makes me feel very heard and well-cared for. Tanisha, NP Elizabeth's medical assistant, was also wonderful. She is really personable and made me feel very comfortable as well, answering all my questions with patience, kindness, and understanding. Tanisha was also very gentle and conversational while giving vaccinations, and made sure to give the more painful vaccine in my non-dominant arm which was really thoughtful and considerate. I really appreciate both providers, they made my visit really easy and made sure I received the best care possible!
Nothing else everything was great
Great customer care
Dr. Mathew was delightful, experienced, and answered all my questions.
Nurse is amazing.
This was my first time at the new location. I was sad because I was no longer to see Dr. Hardwicke (Beech), but the staff was very helpful in selecting a new provider. Dee, Tara, Tenisha, Juana, and Mary all made me feel like I was the only patient there for Dr. Mathew. I appreciate the patience and consideration. I look forward to maintaining my healthcare relationship with this office. Thank you so much.
The person that assisted me on the checkout did not have a good attitude. Perhaps had a bad day.
Ive been a patient for 23 yrs.... this team has been top knotch!! The fact that every time I come the same staff is there lets me also know this is a great place to work!!! I love my UT Clinic!!
I love UT physicians
everything excellent
I am grateful I was able to have her available to see me. Also how quickly she found out I had Covid. Also I am glad she took precautions to protect herself and others. I wore a mask because I was coughing and glad I did. The treatment for the Covid and sinus infection is working really well.
I did like Elizabeth Mathew on my visit I will find out more after my blood work results .
Great medical service. Always friendly and professional. Thanks
The wait time In the waiting time was long . It was already passed my appoitment time
Yes, she's a very good doctor and she did help me to understand the steps I need to take and I will refer her to anyone that have any problems. She's a very nice person.
In all of what I was doing at the Front Desk, the nurses and the Doctor were professionals. I have no complaints and I would gladly return to the same doctor and the same gentlemen as they treated me.
My experience with a nurse practitioner, Matthew, was great. I don't have a problem with that. I had a serious problem with my experience trying to draw blood at the CPL lab. I was treated horribly by one of the nurses there. She made some horrible comments about me being upset about the doctor and then taking it out on them. That's why they couldn't draw blood. I've never heard that kind of comment from any professional. I am wheelchair-bound and this was very offensive. We talked about it with the manager, Lisa. She was supposed to get back with us and she didn't.
From the Check-in, Nurse Assistant to Elizabeth Mathew APRN, everyone was so friendly and made me feel comfortable and heard.
She didn't mention she wanted me to see a Cardiologist.
Excellent care, excellent health care providers.