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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
- Careers
It was very good service done
Dr. Nugent knew what she was talking about. She made me feel very comfortable and she had a wonderful bedside manner.
Hi, I'm calling about my mom, [...], who saw Dr. Nugent. From the minute we stepped in the office, it was a very caring environment. She knew our chart information. She reviewed all of the information I had done online and just really took time to be sincere and just an outstanding doctor and staff. Thank you.
Doctor Nugent NP Deepa and the whole staff was very nice to me and made me feel relaxed. Listen to me and explain very well Thanks
Dr. Bondra was so pleasant and took her time to explain everything to me and my daughter. I will definitely be referring family and friends!!! And the staff was just awesome!!!
Very thorough first visit
Exceptional professionalism! I received a thorough explanation of the next steps in my treatment plan. Additionally, I was well-informed about the information I would receive both before and after my upcoming medical treatments and appointments.
On March 13,2025 it was our first time visit Doctors Elizabeth she was very nice and a good listen, understanding. I'm looking forward to her on my next visit.
Yes. I really like the fact that her assistant came in to talk to me. She was very thorough and I like Dr. Nugent because she was very informative and she was very caring. And I had a great experience with all of y'all.
The lady that I had cuz I did not see Ms Nugent she talks more about my weight and the young lady in the front not the one that checked me out one that was training another person she was whispering every time I had something to say or looking and whispering and turn around and other girl would look I wasn't the only person that noticed someone else did in the lobby and I thought that was very unprofessional and I wanted to say something but I didn't because they were a lot of people but I found that very unprofessional but young lady it look like she was training someone she was sitting in the middle and I really didn't like that and I wanted to report it and I called back but they were busy at the time because if the field that I work in also in the medical field you never sit there and whisper about patience or anyone that's very unprofessional and very unlikely and that makes a person not want to continue coming there because of people like that like I say I work in this field and there was another nurse matter fact that was there that I knew from the hospital we work at and she was saying the same thing so I felt like that was not right at all the whispering when a patient is coming or someone is checking in highly unprofessional
Very good service was done
Very friendly
Provider was so nice and explained everything in detail to me. Also explained next steps and made me feel comfortable.
Dr. Nugent and her NP, [...], are incredible and my favorite duo! I had been suffering in silence with pain that left me feeling hopeless and irritated for far too long. Then, I was referred to Dr. Nugent...The BEST was saved for last! I left my visit full of hope and peace. Dr. Nugent, Thank you for being so present and full of energy! Thank you for being so GENTLE. And, Thank you for validating my pain and giving me clear options towards permanent solutions. I am so grateful to be in your care.
Everything was so, everything went okay. I love the staff, I like the Dr. Elizabeth. I mean, everything went good. They provided me with all the medical help that I needed. And I tend to stay there with the facility with Dr. Elizabeth. And everybody was nice and very helpful. And I rate them a 10. Hopefully, I'll go back again on November 5th, and it'll get my health back to normal again, but I'm doing real good. Everybody did a good job. Thank you.
I was treated very rightfully.
Dr. Nugent is so caring and takes the time to listen. She has always made me feel comfortable and I have always appreciated that.
Everyone was helpful
Thumbs up- the doctor is knowledgeable
I absolutely love Elizabeth Nugent.
Lovely staff,and caring, knowing what to do at all time
Very friendly and professional.
The doc was excellent and her assistant
Very good
Low wait time. Doctor took appropriate time for my visit and addressed questions
Absolutely love Dr. Nugent. She's very thorough in every aspect of my individual care. Listened and answered every question in a way I could understand and very accommodating to my needs as a patient.
Dr. Nugent and her staff are very professional and caring. She listens carefully to my questions and concerns and gives me thorough answers. Very positive experience under the care of Dr. Nugent and her team.
Dr Nugent is very personable and knowledgeable. She answered all my questions.
Dr. Nugent was so professional and nice explained everything very well and listened to my worries. Gave me options and very helpful information.