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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
- Careers
Eliana Alonzo was very receptive to my needs and was very helpful to achieve a full recovery.
Very nice and accommodating. She answers all my questions and not rushing. I'm very happy to be seen and treated by her same with my primary care doctor. He is the best and very knowledgeable
Ms Alonzo was very knowledgeable and provided great advice for my health issues. She was very friendly and put me at ease with my visit. I enjoyed my visit very much.
I have so many questions due to my health. So she answered, she clarified all my doubts regarding my health and what are the necessary tests that I, the tests are done by the doctor.
She felt disgusted towards her job because I asked her about a problem and she put her gloves in. It's her job to examine and she couldn't even do that. She also stared at me for like 23 minutes, maybe examining me mental health wise, but it was creepy. She stared at me like a psychopath not even blinking. Why is she even there? I had to tell her my whole medical history because she was so oblivious of it.
Everyone was very nice and good customer service
Thank you
My experience was I was treated just like I was an important patient to be taken care of and was very interested in my health and my well-being. Thank you.
Everyone was wonderful - front desk, MA, NP and the check out. Everyone was kind and thorough.
She explained everything, went over everything, and I understood everything.
PLEASE validate parking. It is so irritating to have to pay so much $ just to park for an appointment and to feel like I have to rush as each hour is more expensive. Other than that - loved the entire experience. Maria at the Front Desk was great also.
Awesome experience, excellent and efficient.
Provider and all staff were friendly and provided great service
Great Experience!!!
It great
Everyone was professional and friendly! Excellent bedside manner.
They were very patient. Thank you very much.
Selethia was awesome. Front desk was very friendly. And Ms. Alonso was great! All around great group! And everyone was in Astros gear!
Eliana is so wonderful every time I see her! She is so thorough and explains every step of testing and treatment. I truly enjoy going to my visits because I know she will listen to my concerns and address them.
Checking in Lady, she start us like VIP the nurse, and a doctor treat us like a VIP to they go on above and beyond to help us
Deleon was great. I didn't have a wait time at all. I was actually early and she still seen me early. She answered all my questions even though I asked a lot of questions. She was very patient with me. She knew me through she walked in the room. I just absolutely love her. She's the best.
I thought my wait time get the injection was a little too long. But everything else was fine.
I feel respected and valued at UTH
I love you all because you care about people and you all have a lovely sprite and thanks so much in Jesus christ name amen
U T Physicians is like family
Yes, she did everything she had to do. She was very nice. All the staff there at Hermann Hospital were very helpful and I will continue going there. Thank you.
The staff person who did my treatment was very professional. Did a very thorough job. I got in and out of office promptly. Thanks for the care.
The assistant who roomed me was very nice and attentive her name was Ruth and was amazing. Dr.Alonzo also was very nice
Everything was awesome. I got there on time. I was in and out. I loved it. Everything.
One thing is I know with questions to the portal, it can take up to two days, but I had a question about my prescription to Eliana, and I sent it yesterday evening, and I was hoping to get a response sometime today, but she never got back to me. It's a question about the usage of the prescription, which wasn't clear in her instructions to provide it. I had wished she had gotten back to me today so I could do...use the medicine properly. Anyways, that's my main concerns. All right. Bye.