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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
- Careers
Dr. Smith's medical assistant was very helpful. She gave us great practical tips for recovering from surgery.
They need to find out what the patient wants first and see if there are other ways to do it before suggesting surgery right away.
Dr Smith was excellent. Quick and efficient while also explaining everything clearly. Would absolutely recommend him to anyone needing orthopedic care.
Great experience!!
Jessica is an amazing MA. She's always friendly and cares about me as a patient. I can't remember who checked me in, she is the first receptionist on the right when you check in. She was very friendly and has a great smile. I believe the person who checked me out was Tanisha? She was just as amazing as well. She let me know she was on the phone and would help me as soon as she could. She was friendly and had a awesome smile.
Support personnel and assistance were very professional and very helpful. Dr. Dean provided a very good explanation of my problem and possible solutions, provided options for treatment or surgery and the advantages of each. He also made a diagram explaining details regarding possible surgery. I would highly recommend Dr. Dean Smith.
Front office person was polite and smiled and explained information about payment.
I had been a patient of Dr. SMITH when he had a private practice. I was refered to him by another ortho doc due to special hand/wrist needs after a motorcycle accident. So I have a lot of confidence in him. He also worked on my wife's shoulder. So when I developed more hand issues, I knew who I wanted to see.
Very pleasant doctor and resident doctor. Answered questions thoroughly.
Every thing about my visit was GREAT...except I failed to get results from the right hand issue, but I sent a message to Dr. Smith and he quickly replied with what I needed. So overall everything was taken care of regarding my visit. On a scale of 1 - 10 EVERYONE was a 10!
It is an organized and effective practice, everything moved smoothly along from making and confirming appointments, to checking in. Dr. Smith explained my condition and offered options to treatment. Lastly, it is amazing how the summary appears on my chart so that my family and I can review the treatment plan. I have full confidence in Dr. Smith and his staff.
Dr. Smith has been my dr for many surgeries. He's great!!
Everyone was very professional and I was treated kindly and in a very quick manner. The facility was convenient and everyone treated me as if I was a valued person.
Wait time was very brief. The office was appropriate in waiting area. Staff was pleasant and efficient. Dr. Dean has a winning personality and he also is very appropriate and measured in his opinions, or at least as far as my case was concerned. He was neither trying to push me into a minor surgery operation or to dissuade me from it. He gave me good feedback all the way around. So I'm very happy with the encounter, both with him and with staff and with the facilities, which I also would add are very close to our home. Thanks very much and thanks to Dr. Dean and his people. Bye.
Everyone from checking in to x-ray to checking out was very friendly. Great Customer Service.
Dr. Smith and his staff are the absolute best providers in Houston for wrist and hand things. They are excellent. Thank you very much.
Mrs Rose is the best!
Everyone was very cordial and helpful.
Dr. Dean Smith is a fantastic physician and I trust him implicity with my care
We communicated well because my doctor had originally called his office and talked to him personally. So her calling, talking to him personally, let him more understand my case. I was extremely pleased with the way the two of them interacted and worked together to solve my problems.
Other than having to wait longer than I expected until surgery started, all went well.
Excellent service.
The appointment was very efficient with minimal wait times
I have seen Dr. Smith for quite a few years , always satisfied.
Appreciate everything. Everyone treated me like an individual not a number. It was most gratifying
Overall great experience. Definitely felt like I could trust everything the doctor was telling me and advising me on.
Very thorough and good advice given.
Women at the front desk are great Liz and Natasha
Thanks for your help. Everything was fine.
I had very little wait time and Dr. Smith recognized me from my visit a year earlier. At first I was not sure about not having a break in my arm but after these few days it seems he must be right!! Thank goodness!!