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- Patient Care
Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
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- Careers
As always everyone was very polite and answered all my questions and more
The best Danielle
All went well. I am very satisfied with my treatment.
The wait time was definitely unreasonable, and I was just about to leave when Danielle came in to see me. Providers definitely need to remember that their patients' time is just as important as theirs, and some of us are losing work time to see them. If they get that far behind - this particular case was an hour - alternative arrangements should be made available. The announcement for others in the practice was made in the waiting area; I am not sure why it was not done for my provider. To be fair, Danielle was very apologetic and was thorough with me during my appointment. I just know that I allow 30 minutes normally, and that is the time frame I will allow if it happens again.
Everything went well.
All staff were extremely friendly and competent. Excellent experience.
Good worker
Everyone did really a good job. Danielle was nice and this is the first time I met her, but she did phenomenal in answering my questions and helping me. So kudos to everybody there. They did, y'all did a great job.
Always courteous and thoughtful. Clear instructions always. Refill very clear instructions. Love this group
This organization is very caring.
Dr. Hartline and Danielle are extremely compassionate, caring, and professional. I trust them with all my medical concerns.
Outstanding care.
Appreciate they address my concerns and offer advice and solutions regarding my care.
My experience with this medical group has been excellent.
I really enjoy going to Danielle and she's able to help me. She's very thorough and knowledgeable. Thank you so much for employing her. Bye-bye.
Both Dr Hartline and Daniell were terrific as always.
Other than waiting 30 min after going to the exam room (busy day) everything was fine. Friendly staff
I have nothing but things to say about UT Physicians. In addition to the call I had with Danielle - which was really helpful - I even received a call on Sunday from the surgeon. I highly recommend UT Physicians!!
Danielle is wonderful and caring and very good at what she does in her profession.
I didn't appreciate being left in the waits area for 50 minutes. If I had not went and asked if they had forgotten me, I'm not sure how long the wait would have been. After that it went better.
Employees worked very hard!!!
Hello, this is [...] and I just wanted to say I'm very here with a... Oh, I'm very happy with the treatment and care that I have received with UT physicians and everybody in the entire facility, the workers, the nurses, the doctors, everything is very, very well done, cooperated at. And I'm happy there with the physicians that I have found. Dr. Hartline, his nurse practitioner, everyone there. If I ever met anybody who had a knee or leg problem, I would definitely recommend them. And thank you very much. My legs or my knee is much better than it was before I came in.
Everybody is pleasant and helpful
Very caring, curiosity and professional.
I had a steroid injection and I felt so much better the next day which the last time I had it at another provider, I did not. She was very personable and actually knew about my rare autoimmune disease, which made it very helpful.
Knowledgeable and not patronizing, and very kind of tuned into what I was telling her. I thought she was excellent.
Very dissatisfied
Your Drs and PAs are the best in healthcare today and their teams are professional, caring, knowledgeable and responsive.
The atmosphere when I went into surgery was very uplifting, light, peaceful, happy, and I really appreciated everyone's attitude of positive and as if this was an important but that was going to be handled and was going to come out great. I super appreciated that attitude.
Thank you for answering all of my questions when receiving the PRP injection for my left knee, and then your follow up phone call to share the results of my MRI for my right knee. I appreciate the care and concern shown to me throughout my experience with this team.