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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
- Careers
Outstanding staff.
It's always a good experience
Friendly and caring establishment
Cynthia is a very personable and professional provider. She gives advice like someone who really cares about you as a person, as well as, a patient. She is extremely well suited for her position.
It was used wisely
Cindy Lew is very capable and she treats you as an individual. She lets you know that you can talk to her and explain how you feel. She tries to instill some things that will help you in a new way, to help you on your new way of your diet and your health and everything. She is an asset to the UT position.
I was not rushed and given the time I needed.
Excellent service!!!
I'm very satisfied with the treatment that I got from Ms. Lew. Thank you.
I really like talking to Cindy, But it it looks like I won't be coming back any more, Nothing she did, I just can't aford it at paying the copay. I havent worked since the first of january so just won't be able to pay the copay anymore. If I have to pay any co pay to see Dr. Carhill, I may not able to see her either. I really dont know what I will do. It seems that etna insurance has raised all the meds to 600 or 800 and I dont know right now what I will do when I need my insulin to stay alive is gone, I guess die. I'm getting scared at that point. I dont know what people do. All I have is ,my SS which is only 3200 a month, That barely will pay my bills and nothing even that. Anyway sorry to tell you all this, but have no one to talk to. Any way God Bless, May God be with you all.
I appreciate how she listened to me. I felt heard completely. I appreciated her bubbly personality, and willing to do everything she could for me.
I always learn techniques to manage my diabetes from Cindy.
It was great
Cynthia Lew had been an awesome educator for me. Also, she is so patient with me. Very personable and friendly!
I have made the recommended diet changes on the next day after the visit. I will upgrade my FreeStyle Libre from 2 to 3 in one week after the visit, at the end of my current Libre 2 I look forward to my next appointment and will share progress via the UTHealth portal.
Provider and front desk persons were fine. The desk person was trying to obtain information from her supervisor, but could not because she was in meeting. I left before I obtained the billing information
I always look forward to coming there. I always look forward to my visits with Cynthia Lew and Dr. [...]. And all the office staff is so friendly. I'm really glad I chose that place for my medical care. Thank you.
I think that all the service they provide is excellent, Cynthia Lew is perfect.
I felt relaxed to talk about my problems over the last six months. I was informed on how to prevent set backs. I received literature to read in case I needed it. I am pleased with my visit.
UT physicians takes care of me always.
Cindy Lew is very informative. I also referred my daughter and son in law to UT Health and they have now are with UT Health.
She responds to my questions in layman's terms that I understand my errors
I'm glad that you have someone who can help me with nutrition and food preparation .
Ms. Lew is an excellent staff member and I enjoyed my visit. She was very attentive to my care. So for that, I thank her and give her a 10.
All good for now
Very knowledgeable, outstanding with facts and understanding.
She is a person that you can talk to. She provides you with information. She also provides you with booklets. And as always, ready, willing, and able to answer any questions that you put before. And she is a person that you can talk to.
Everyone was courteous and eager to assist from the moment I walked into the office.
Cindy was great. She listened and followed up on all my concerns.
Dr. Cindy Lew was professional and kind.