- Find a Doctor/Provider
- Find Locations
- Patient Care
Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
Play Video about Welcome to UTP Patients Still
- Careers
For [...] appointment, everything went well. I appreciate everything. Goodbye.
Drove 2 hrs yesterday so they could hand me a book on cochlear implants , they could have mailed it to me . Already knew the info I was given on my last visit . Anyway still waiting for a surgery date .
Christine was most informative. Best service ever. She is caring and VERY patient. Highly recommended. Thanks!
Excellent
My experience is that every child like my son has his ears operated on as soon as possible, but my son has not had his ears operated on yet and needs to be operated on as soon as possible so that he can speak and hear.
Dr Sledge is wonderful
Dr. Sledge is kind professional and treats my baby so special. I trust her and the treatment she has given to my baby
Christina Sledge has always treated us with upmost respect. She has gone above and beyond her job title. She patiently listens to our concerns or problems. No questions are to stupid. She explains things in a manner we could understand. UTP is very lucky to have her on thier team team
hopefully things will work well
I waited 2 hours for Dr Yuksel. No one told me how long I would be waiting. I've been bringing my child to him for about a year and never experienced anything like this before. It was horrible. The team was extremely rude, I asked [...] why am I waiting over an hour and she responded "he got there late". Another black lady with grey dreads screamed at me. When I finally saw Yuksel he didn't know my child's history and I asked could he clean my child's ears and he said no. I waited 2 hours for him to see my child for less than 5 minutes. Very terrible experience. -10/10
The doctor was super kind to my son and treated my child very well and explained a lot to me.
Everyone was thorough and understanding.
It wasn't done very well, thank you.
My experience was good. I was in and out pretty quick. At the same time I was not pressured to get out fast. Dr. Sledge was very helpful and explained everything at an understandable level. Thank you all for your service.
Very professional and friendly
My husband and I both took time off work to be present for this appointment. We arrived 5 minutes apart from one another (we were both on time for the appointment, not running late). They roomed my 3 yo son with my husband. When I arrived 5 minutes later I was told by the desk staff in the back that he was "in the middle of testing" and "finishing up." 15 minutes later, he finished the test. I asked twice to be allowed to join the visit and was told I could not. As a result, I was not able to communicate directly with the provider about the test or results, which made me feel helpless, uninformed, and disrespected as the parent of this child. Beyond this, my son's test was partially inconclusive due to engagement with the test. I believe if I were allowed in the room for the test, I could have assisted with ensuring he followed the instructions consistently. So, not only did this action of preventing me to enter the exam room disempower me as a parent and advocate for my child, it may have actually resulted in suboptimal evaluation of my child's hearing. We now have to return in three months to retest, which is costly for us and the system and may have been unnecessary.
[...]Christine [...] is a terrific asset to your staff and you are lucky to have her. I will return and request her for future visits. Her knowledge and clarity are superb.
Short waiting time, fast efficient testing done. Very kind, made my autistic kid feel welcomed and comfortable. Very kind lady.
Great experience. Did not have to wait to be seen. Provider was very kind and explained the test thoroughly. Front desk was super friendly and helpful.
Love it and thank you for providing the interpreter
Kind, good listener, great experience!
I arrived on time for my 8 am and 8:45 am appointments. I was done wit both at 9 am and I am extremely happy with the outcome and hopeful for the future.
The Doctor that cleaned out my ears was amazing my hearing improved drastically. Thanks to her so much and she explained my diagnosis perfectly and professionally with care also. The Doctor that preformed my hearing test was a big help too by preforming my audio and pressure test . I'm so grateful/ happy l was able to make it to my appointment in spite of being injured they were very patient with me in that office everyone was so kind it was refreshing amazing staff completely everyone l came in contact for my hearing about was great. I couldn't believe it
Glad that most of the employees spoke loud enough and directly to me so I could understand them.
Dr. Sledge was great but most importantly [...] the front desk receptionist. Every appointment I have had she greets me with a smile. She makes my day each visit !
Dr Sledge gave quality professional advice and time to us. Outstanding
CHRISTINE SLEDGE was amazing. The way she treated my son was like if he was family. Her energy and personality was a 10/10. I'm happy she was our Dr for the visit. I even requested her specifically for his next appointment. Thank you so much.
Dr. Sledge is caring kind professional very knowledgeable
The hearing was nice for her age it captured her attention. And she did the test without any hesitation. Thank you
I really appreciated the care by both the audiologist, Dr. Sledge, and the ENT doctor, Dr. [...]. It was a very good experience. Thank you.