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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
- Careers
Gloria the nurse was very friendly and extremely helpful. I felt very at ease with her. Christelle Hernandez is very good at listening to you.
I had an appointment on 4/30 and no one contacted me that the admin. Canceled my appointment. Till I was there for it. This upset me. Someone should have called. I DO NOT USE THE PORTAL!!!!!! It is a piece as in in the button it never let's me in, I have changed my pass word several times and will let me in t h en t h we next time nothing works. I keep telling them that j do not a ND will not use it!!!!!
It.has been a long time since I have received health care like that and am extremely happy with it
The visit with this doctor is always positive and helpful to me
Very knowledgeable and professional service
Very nice and informative visit
Dr. Hernandez was & is a very person of deep concern & health care! Very willing to listen and give good advice! Very knowledgeable and good Dr.
It was good
The Dr was very caring and seemed to have true compassion, very reassuring
I find there's no need for improving. Dr. Hernandez is a real sweet doctor. I love her and she's taking care of me and I'm doing great since I started seeing her back in December of 2024. She's a very sweet lady. I love her. Thank you.
My visit was very satisfying. She listened real well, was real professional and enjoyable to have as a doctor.
That I much satisfaction of above all than other facility like memorial there professionals skills & staff are tremendously horrible that's my truthful experience!! I rather coming her UT from now on
Excellent doctor and staff
Wonderful visit!
Everything was good. They just need to purchase cameras with which they can provide tele appointments. They said they had some but messed up or were stolen and so they don't have any at the moment.
I would like to say that I am very happy with the care that I have received from the entire staff at UT Physicians, especially Dr. Christelle Hernandez. She is very attentive, very conscientious, takes the time to care for you, and above all, she listens to you and explains things to you. I personally give her a (unreadable) rating and I also recommend her (unreadable). She has given me very good results with my diabetes. Thank you very much, Dr. Christelle Hernandez.
Met my expectations
Would like to Check for Diabetic issues with the feets.
The provider was very helpful and informative. I really appreciate not having to wait a long time in the lobby to see the provider. Other places I would have waited an hour or more.
Very good service
Each person that I came in contact with was professional and very kind.
Christelle Hernandez is a caring individual and so helpful and insightful.
All staff were knowledgeable and friendly.
Excellent service from everyone
This has been the best experience I've with this provider
Was a great experience. Was not rushed the provider and her nurse were very friendly and helpful. They took time to listen to my concerns and explained what I needed to do .
Very knowledgeable and professional Doctor
This was my first visit with Christelle Hernandez and it was very pleasant. She was a delight to work with and I'm looking forward to seeing her again.
Thank you for your good services
She is the best