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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
- Careers
Hi, there. Everything was fine. They talked to me. They told me what was going on and everything. So everything was excellent. So it was good. Good experience. Everything was good. And I thank you.
The staff and the doctors treated me with the utmost care. I appreciate their concern and efforts. Thank you.
My visit went really smoothly, from the front desk lady she was super sweet, to the medical assistant also was super nice, and the doctor who was really humble and informative.
I went through the whole process talking with the doctor, and after it was all done, I paid my co-pay and it cost me $5 at the parking lot. After it was all done, I was told that Humana, my insurance provider, don't work with this doctor. So it was a waste of time and money. Well, they could have told me from the beginning that Humana didn't take Humana. I'm very disappointed in that. I'd like my money back. I'm on Social Security. I can't afford to just give away money.
The Dr was very helpful and gave me advise on how to help me out with my health issues. I look forward to our next meeting.
Dr was wonderful. Great bedside manner and took his time to review all medical history from emergency room and md anderson. He explained everything in detail including the condition and how to prevent flare-ups and treatment. We will definitely be back.
I was provided a lot of information and it was over-whelming, I did go into the Portal and reread some of the information. I thought the Dr. said I had gall stones but the reports said no. I was also worried that the hiatal hernia might come back with nausea/hospital stay etc but he didn't seem to be worried, But I'm still worried it will happen again. There were other tests I need and blood work but I'm not sure what they were exactly for. The Doctor and his whole staff were VERY nice and the office ran smoothly and efficiently. It's just this is a whole new thing (gastroenterology) and I don't understand all that is going on.
I was thankful for the advice because my illness I've been dealing w for over a year just ignoring it but Dr. and Medical Assistant were terrific
Always confused when I'm in facility. No name on building, directional signage in lobby is no help, only adds to confusion
Yeah, y'all did real good, man. I like everything about y'all. I like y'all personality and I'm going to stick with y'all and I'm not going anywhere. Y'all going to always be my main doctor and I like all y'all personality and I pray for y'all every day. Every day I pray, I put y'all in my prayers, you and y'all family in my prayers. Every day when I go to church, I have y'all in my prayers. You know I'm about this and I do go to church.
Everyone was very kind and courteous throughout my visit. I was very comfortable throughout the whole visit.
I am very happy with Doctor Puchakayala. He really cares about his patients and did a very good surgery on my polyps during my colonoscopy. I don't have any pain any more and he also took care of my hemorrhoids He is the best doctor I've known 'till now.
You'll see in the time. I didn't stay long and the doctors were great.
I never met the doctor. He never came in, to say hello or go over anything. I instead met with his assistant.
Very professional and friendly.
Great job
The doctor was very formative, polite, good bedside manner, felt very confident in his care.
Highly anticipating my colonoscopy
Very satisfied with the quality of service
Well, they're talking about doing a colonoscopy and I've, you know, got limited movement and stuff like that and they're going to be giving me some stuff to clean me up. But I'm also diabetic and I'm just curious as to what they can do to make it easier on me.
They took me in on my appointment time. I didn't have to wait long. Love it
I'm very happy in the way the doctor took care of my needs by explaining clearly on how to take care of my health I definitely recommend this doctor to others
Dr. Puchakayala talks to me personally, not to my caregiver, not to my daughter, but to me. And that's important. And I just appreciate him so much. That's all. Thank you very much.
Experience I would say is just in one word, absolutely amazing. Doctor was patient and answering everything, answering all the questions and giving feedback and providing all the information as needed for the health issues. So he is absolutely amazing is what I would say. Thank you.
Dr. P was outstanding! He listened thoroughly to my concerns and took his time to educate me about my health concerns and next steps to address them. He is very impressive and such a caring physician.
This was a very pleasant experience with medical professionals.
When the doctor was explaining my hemorroid problems and recommendations, I asked him a question. He said "you didn't need to know." I got angry and told him I was a medical assistant and wanted to know in case someone asks me. He was surprised at my response and explained all anal, colon, and hemorrhage-related issues in detail. Don't assume that a patient won't understand.
I have gone through different testing to rule out other problems......doctor is very thorough.
The doctor and staff were wonderful. Dr P listened closely and I greatly appreciate that!
Doctor was really great and listened to everything I had to say and answered all my questions He is a really great doctor