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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
- Careers
Dr. Bal Reddy and his exemplary, collaborative team epitomize excellence. Consider these positives: Articulate Empathetic Extremely Knowledgeable Personable
I wish the doctor visit included going over developmental milestones and making sure my child was on track with communication, physical ability, etc. I don't have any concerns, but this is also my only child so I don't have a comparison. I'm glad his heart, lungs, throat, and ears, and height and weight are looking great but I feel like the wellness checkup should include more milestones than that.
Dr. Reddy is the best
Very good experience
Real expertise and trust worthy. Sense of empathy and care.
Excellent service. So glad I chose this office.
We were unable to complete the video portion of the visit, other than that, Dr Reddy was very good, responsive, personable, knowledgeable!
I like the way he communicates my health situation and I plan to return on
Every one I passed Spoke to me with SMILE and Professionalism and The Word GOOD MORNING.
I am very impressed by the care I receive from Dr. Bal Reddy.
Dr.Reddy was amazing.
I love Dr. Reddy and the staff at the office. Appreciate nurse Denise spent more time with me reconciling my medication profile, and following through. Great place for healthcare needs!
Dr Reddy has been my Primary Care Physician for years and I really trust my care to him.
Yeah, he was understanding. We had a good chat. He let me know what was happening, what he was doing. I accepted it. I appreciated it.
Dr Reddy and his staff are always very compassionate and carrying. DR Reddy is always very knowledgeable about my condition and willing to offer new ideas and recommendations to improve my medical diagnosis. I'm more than satisfied to have Dr Reddy say treating Physician.
I love my provider. He takes excellent care of me.
Dr Bal Reddy is an excellent physician!
This was a great experience. I was seated promptly and saw the doctor immediately. I feel like I got good care from Dr Reddy
I sent a message directly to Dr Reddy prior to booking the appointment about what I needed and why I wanted to come in. The nurse read it and responded as to what type of appointment I needed to book and I booked it letting the front office know what I was coming for. I came to my appointment, chatted with the doctor for 10 minutes or so until I had to say what I was there for because it seemed like he wasn't going to address the issue. He was shocked and told me he was already out of time and had to go. I asked him if he even read the message I sent and he acted like he had no idea and said "no, the nurses read those" or something along those lines. I had to open the message to show him what I sent so he could read it to which he informed me there was no way insurance would approve it and after several minutes of going back and forth I had to clarify that I was looking for a wheelchair or rollator to use occasionally and NOT a motorized scooter (which I never even mentioned, my specific words were "a mobility device"). He said oh that's different. In addition, I informed him of a group trip I have coming up very soon on February 1st to a theme park and that I needed a doctor's note to utilize accessibility at the park to which he said "I don't feel comfortable doing that" and offered no solutions until I started crying explaining why I need it and what my day to day issues are that he doesn't see on a regular basis for part of which are why I am ALREADY on disability permanently. He said he would refer me to pain management so that they could have my issues on record (even though they are in my files already) and that I would get my note (without saying who would be providing me the note). Over a week later as of today, January 17th, I have STILL not received a phone call from pain management to schedule an appointment even after calling and leaving a voice mail on 1/13/25. I need to submit the doctor's note no later than 48 hours prior to my trip which would be 1/29/25, only 8 business days from today. I wonder how in the heck I am to schedule an appointment at a new doctor whom I have no idea what their availability or waitlist is like in the span of 8 days. This is the second time recently I feel like I have had to fight tooth and nail for the care that I am seeking and at this point I would like to switch doctors altogether because of the difficulties and lack of proper procedures and care. Previously I have never had an issue at UT Physicians and have always loved coming there over the last 6 years or so. I would like this to be addressed as I would like to continue being a patient at UT Physicians.
I have had a visit with Dr. Reddy before I enjoyed the visit before,I enjoyed this one even better. Why? Because he broke it down to me where I could understand my symptoms,what can cause or make it worse I have something like before, I had no knowledge of the affect it could have played on me at a later time. Yes! My second visit with him. Awesome. THANKS YOU UTP.
The office personnel and my doctor are always kind to me. Everyone I spoke with was respectful and nice. Ms. Brenda at the front desk answered questions for me, the MA went over my history/meds & informed me of my vitals and was super sweet. My doctor, Dr.Reddy was my mom's doctor and I trust his advice.
I'm very happy to have Dr.Bal Reddy as my Doctor.
I truly appreciate Dr. Reddy's expertise and professionalism
I am glad to have them all with their careing hearts
Every friendly environment
The physicians at it have always treated me well and I thank them for that
An outstanding staff. Thank you everyone for your kindness.
My experience was great! Thank you!
The staff at UT is simply amazing. I've actually been a patient for a little over 15 years, of Dr. Reddy's and of UT. He is an amazing provider as well. He's always very attentive to my health concerns and my needs and just always make sure he is understanding and provides the best treatment of care for whatever I may be experiencing. Keep up the good work Dr. Reddy.
All the staff were wonderful, helpful, and delight