- Find a Doctor/Provider
- Find Locations
- Patient Care
Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
- Careers
Dr. Aya exceeded the expectations of both me and my boyfriend. I was extremely nervous, and Dr. Aya did an amazing job listening to our concerns and communicated in a way that helped ease my anxiety. I am very happy with the services I received during my appointment. She was very thorough when explaining everything that needed to be done.
This Dr treated me like a black woman. Meaning she didn't seem too concerned when I asked for something for the pain. She referred me to my primary care physician as if the pain I'm in meant nothing to her. Although she could see I was very uncomfortable I'm saying that because she asked me was I sitting to my left because of the pain on the right side of my abdomen. I wasn't well at all when I got home & my mom called the Dr's office on my behalf regarding the mistreatment of my pain. Mom left a message & her phone number & no one ever called her back which again shows the lack of care & concern for me. My records are on file here & I don't have a history of abusing pain meds or any drugs. I'm a patient in pain & have missed a lot of work due to being sick & in pain. Do better & treat all people like we are human.
Excellent doctor & staff!!! Luv them all!!!!
Dr Mohr-Sasson is knowledgeable, compassionate, informative with great bedside manner! I'm so glad I found her! Ty
Dr. Mohr-Sasson & her assistant Tera were wonderful. I was recommended by my mom because she is pleased with the care she receives here. This was my first visit and I'm glad I chose Dr. Mohr-Sasson. Everyone who assisted during my visit was polite and professional. Keep up the great work!
Great experience being my first time seeing Dr. Sasson! She was very attentive and informative with visit and very kind! I will definitely keep her as my obgyn and recommend to others!
I felt that this provider did not stop and listen or ask questions about my health or my thoughts or feelings. It was very much in and out sort of situation. The provider also attempted to make jokes that appeared funny but could also be perceived as insensitive.
She is a wonderful doctor, she listens and treat me with respect
The staff were wonderful. The Dr. was awesome. I felt very at ease with her and was able to share and talk about some personal issues and felt very comfortable sharing it with her. Will definitely recommend the Dr. and her staff.
Dr. Sasson was a sweetheart to myself and my husband. She explained everything to us about the procedure I'm about to have and more. I will be recommending her to my friends and family.
I did not get any pain med still hurting. We talk about having surgery on my cervix cuze it was close. But no pain medical my problem will get worse. Toxic shock syndrome .I told the Dr. what my symptoms were. But nothing was given.
I appreciate the care of all the people that was with me on my journey, while I was pregnant. To the nurses & doctors, thank u.
I love the UT clinic and the doctor and staff I like the treatment.
The wait was very long. The doctor was nice, but I felt very rushed. I was not able to even give her my symptoms that I've been having without her over talking me. She didn't even look at the records to see that I was in the hospital recently. I had to tell her before she did the same exam over.. she told me about surgery but never explained to me why I will have to get surgery or what type of surgery she rushed me so bad that when she asked me to get undressed, she left to go see another patient and I had to wait even longer for her to come back
Very friendly environment. Staff seem happy working there. I felt very comfortable with everyone.
Very nice and felt very comfortable with her
The receptionist or the lady who checked me in was not very welcoming unlike everybody else.
The entire appointment experience was perhaps the best ever and I am 80 years old. The Nurse and Dr were so kind and caring and explained everything and listened intently to our questions and made sure we understood everything they were saying etc
I felt comfortable with the doctor. She listened to me carefully, and made me feel special.
I really liked that she treated me as a person and listened to me
She made me feel comfortable and showed she cared about being my doctor
I'm so grateful for Dr.Aya and her staff. Dr.Aya saved my life on Christmas day. She has the best bedside manners and genuinely cares about her patients. Shes very thorough and intelligent. I wouldnt question anything she says. Hands down best doctor I've ever met. I highly recommend her. Christine her office manager was so sweet to come and check on everyone in the waiting room. The young lady that checks patients in was very kind, you don't have a experience like this in most doctors offices. 10/10
Excellent
Well when I scheduled my appointment I asked if this doctor worked at memorial Herman on astoria and I was told yes but then when I git a call to schedule a procedure I was being directed to memorial Herman on fannin?Fannin?? I'm not driving that far they can scheduled at their office or on astoria or ill find another doctor
The doctor and nurse were both very nice and professional
She was a new Dr to me and I got to say I loved how she paid attention to my concerns and how she suggested some stuff for my treatment. Overall very satisfied with her and felt so comfortable with her.
the actual physician was lovely & was great once I met with her. I would come back for her alone. however, the wait was ridiculous. my appointment was scheduled for [...]. I wasn't taken back for vitals until nearly [...]. after vitals, the nurse told me to sit in a chair and "wait for a minute". I then proceeded to sit in a chair in the back so long that another staff member asked if I was okay and what I was waiting for. I sat in that chair for at least 30 minutes. once I was finally roomed, I was given a gown and told to change. I then sat in the paper gown waiting for the physician for another 30 minutes, at which point it was sticking to me and terribly uncomfortable. I couldn't even go out to ask what was taking so long because I was in the gown. the physician finally came in around [...], nearly two hours after my scheduled appointment. she then spent around 10 minutes total examining and talking with me. as I said, she was great, but waiting for nearly two hours for a 10 minute visit is absolutely ridiculous. at no point was I given an estimated timeline, aside from an estimated wait written on the whiteboard in the front. the physician is awesome, but the clinic staff have poor communication skills, and the entire clinic has horrible time management. it's ridiculous that running nearly two hours behind for appointments is considered acceptable for any clinic.