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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
- Careers
They treated me very well and were very kind, and they also spoke my language, which made it easier for me and I understood them. Thank you very much.
Annie was attentive, listened to my many ailments and offered answers to my many issues. Her knowledge about issues was impressive and I walked away feeling very comfortable about the care I'll receive from this new provider.
Fantastic
The doctor was great but I had to wait an hour - there's no reason why this would be the wait time in the morning. The nurse who asked background questions was very rude. She said I needed an X-ray, I asked to check how much it would cost, and she refused to do so and said "you should have known we would take an X-ray. If you want to find out you can go out to the front office and ask". I asked to see the doctor. She responded with exasperation. Why is she surprised I would want to know if imaging is covered? Is she new to the American healthcare system? The Doctor was great and had to go check that for me, and was very accommodating. I would not come back though, because of the wasted time and the rude staff.
Was super thorough with the exam, answered every question perfectly. Great PA, and amazing bed side manner.
Customer service was excellent! My care was excellent as well.
This is my third appointment with UTHealth Houston/ UT Physicians ( 3 different departments) since changing Insurances. I am really impressed at the professionalism all staff show. Before and after my appointment.
all good
Wonderful
Ann was friendly ,professional and provided excelkant Healthcare. The xray technologist and the rest if the staff were excellant. I felt that Ann and the staff genuinely cared about me and addressed all of my concerns. I appreciated the 5 star service. Keep up the great service thank you.
Dr Annie And Dr Koepplinger awesome ?, the whole staffs from the front too the back!!! Beautiful customers services ? ?
Annie was very helpful during my appointment!
Annie was knowledgeable, she gave good advice and was positive in her interactions.
Great people
Annie Scheckter provided me with knowledge and also information on what I needed to know with my injuries regarding my injuries. I would recommend her to someone else if they needed something to go to Dr. Coplinger or herself. Thank you.
The wait time was very long and non communicated
Overall my experience was awesome from the front desk and the back office.
Wonderful experience, thank you to everyone for your care and expertise.
Very well explained, very professional, informative and personable. Had very good information and well presented.
Provided all the info I needed.
She is a sweet person, nice, I like her, I would go again. The only thing that she left out was, how long do I leave it on my arm? When can I take it off? That's it. Thank you.
Well, they treated me very well, they gave me good service and everything was excellent.
The visit was good, the people were good, they were very knowledgeable, they made me feel respected and made me know they were there to help me. Very, very pleased.
The staff was very polite and professional.
Thank you very much
They didn't fill my pain prescription since the visit and that's not good.
Never saw the doctor i made appointment with. only the PA. Not pleased.
Great experience!! She was kind and thorough.
I love the professionalism, care, knowledge, and patience from the staff!!
Friendly fast helpful professional service