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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
- Careers
Dr Luong was very nice listen to my problems and gave me a plan of action to start with. Everyone was very polite.
My visit was perfect,very professional but mostly very attentive staff!!
Just wanted to thank Dr luong for everything she does for [...] cause God knows the Dr we have in Victoria are not worth the trouble I'm talking about specialist.our primary care doctor Dr Steiner sent us to Dr luong at the beginning and Patrick is a whole different person Amen
Dr Luong is an accomplished researcher and superb clinician. I have benefited tremendously from her care and treatment regimen. Her expertise and friendly way she communicates with me places her ranking as in the top one percent of my favorite providers. Thank goodness she is part of the Texas Sinus Institute.
Dr. Luong listened to me and took me through the camera going down my sinuses and found my problem!
good Doctor with experience
We travelled from Victoria, TX to Houston. About halfway there we hit a traffic jam on Interstate Highway 59. It involved two roads (with 2 lanes each) merging into one highway! I called Dr. Amber Luong's office to let them know we were going to be close getting there at our appointment time as we had about a 25-30 minute delay involving this traffic jam! I was assured that we had a 30 minute time delay window and that we would probably be fine. We made it on time for my appointment; however, I did describe our situation to Dr. Luong's nurse and she told us Dr. Luong would not want me to miss my appointment and to call and ask for her if it ever happened again. This was very encouraging! Dr. Luong is amazing and I would highly recommend her expertise to anyone!
Overall we were very pleased with our experience with the doctor and the office staff. Thanks to everyone
Great experience
I very much appreciated Dr. Luong and her fellow listening to the details of my long gone out history of surgeries and infections and then doing what they could do to check out my sinuses and let me know that I did not have a tumor yet again. Thank you.
Honestly we flew all the way out from vegas and I was so excited to go over my scan. The doctor seemed good and I would trust her in surgery but I felt pretty dismissed overall. Her trainee Dr was rude to the pint I had hold back tears
Excellent customer service starting with the front desk, the MA, the resident, and especially Dr. Luong.
Short wait in lobby. When in room , no waiting for doctor
They were through and precise. Listen to me was very concern about my health.
I am having billing problem. Memorial Herman already received full insurance payment and my deductible which included all charged by my physician. I am getting bill for my portion which has already ben paid by me. I contacted my insurance company and they say you owe nothing and Memorial Herman should send $257.00 to my physician. They are not doing it and I am getting run around. Whom to contact to take care of this.
They provide the best care, all the staff, very good service from the doctor
This was single handedly the most efficient doctor's appointment I have ever had! Dr. Luong was kind, knowledgable and knew immediately what needed to be done to identify solutions for me.
Dr. Luong was so nice and explained everything. I will be comfortable knowing she will be doing my surgery. The receptionist was also very nice. And I was able to do my blood work the same day.
Dr. Luong is professional and courteous. Great doctor. The office and waiting areas are welcoming and very clean. I am very pleased with my experience.
Always enjoy my visits with Dr. Luong. She is a great physician and caring person. Would definitely recommend her and the UT staff to anyone
There was no wait time and all the staff were courteous, professional and friendly. Dr Luong is a gem: skillful, gentle and very caring.
I love Dr. Luong. She is professional and knowledgeable. In fact, I trust her so much that I brought my son to see her, also. The resident who was with her today (Amy Fleming) was awesome, too! They both explained everything.
Dr Luong and all were all excellent!!! Great job everyone!!
Dr. Luong's my favorite doctor.
Dr. Luong was thorough and very attentive and kind. I felt heard
Very caring and easy to talk to! Cheerful environment.
Short wait time. Employees at the desk were super nice and very efficient.
Everyone's been friendly, great.
Y'all were awesome and on some of the first questions you asked me I hit things wrong. I was so pleased with how I was taken care of and how hard y'all have all worked to make me healthy. And I look forward to continued working with everyone. I just can't say enough fine words, there are not enough words to express how I am so thankful for the care I received. Y'all were awesome. Just keep up the good work. Smiles were all around me. Everybody just made me feel very special. So please, please just continue with the work. Because Dr. Leong was very timely.
All was good. Wait time was short, Dr. came in at a reasonable time. Actually less time than I expected.