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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
- Careers
Had a good experience ,Dr. explain in very good detail, what my problem was and what I need to do, all the staff. were very friendly
I love the staff in the clinic. They are always so friendly and know how to make me feel blessed to be there.
Always so kind and understanding.
This staff was very helpful and kind and answered all my questions.
Such a sweet kind man. I hope nothing ever happens to make him sad
I can't say enough good things about Dr. Vidal. He changed my medication and that evening called me to ask how I was doing and that he had called my cardiologist regarding further treatment. Dr. Vidal did my ablation over one year ago and I haven't had any symptoms since.
Laqusiah and Mandy were very friendly
The appointments are always on time and the staff is very personable and courteous.
After all the doctors I've seen in the medical center, this is one of the best ones. Great service, great staff, everything was ten points. Thank you.
Pleasant office
The doctor put me at ease. Patient doctor and great listener. Meek. Doctor has great knowledge. compassionate.
A very professional staff
I had a bad experience, NOT with Dr. Vidal, but with the staff. I have urinary urgency/frequency/incontinence problems and currently on medication for it. When I came for my appt, I asked to use their bathroom and they said it was out of order, so I said surely you have another bathroom. They said yes but it's not for patients. I begged to let me use it because I could no longer control my urinary urgency. They kept telling me to go down the hall (a long, long way from the clinic), and I said I can't wait that long. It took 3 staff personnel before they allowed me to enter the "out of order" patient bathroom. The only out of order problem with the bathroom is that there were no paper towels. It baffles me that there was no empathy to accommodate me, a disabled patient, to use their "sacred" non-patient bathroom (in fear of my spreading a disease?) I finally asked to have a doctor come out to help me and instead another staff person came out who finally said I could use the out of order bathroom. This isn't the UT family I loved and grew up with having worked at UT Medical School for 25 years. Oh, also, why don't the clinics have automatic doors that open for disabled patients? No one, other than another patient in the waiting room, came to help me enter the clinic. Thank you.
The staff and Dr. Vidal are excellent people. They know what they're doing and they do it well. Thank you for taking care of me.
Dr, Vidal has provided clear and detailed instructions on my care. Very helpful and thus easy to comply.
The staff always is nice
They are all very professional and interested in my health. I am very grateful. God bless you and continue to provide excellent care.
Very professional in the time that I spent with them.
Everyone - doctor and all staff - was very helpful and friendly.
Dr Vidal was very thorough and answered all my questions. He relieved any anxiety I was feeling. The entire staff was very caring.
Thank you.
I wish I could have a diagnosis at this point but unfortunatly I dont know what is going on just yet
The nurse and doctor were amazing and listened to everything I had to say and answered my questions
I like Dr. Vidal. Very personable and helpful.
I appreciated their competence and care.
The staff are always welcoming and professional.
Thank you!
Very nice and friendly to patients
Awesome
0verall visit was a great experience .