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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
- Careers
Fue muy buena experiencia me trataron bien y eso me hizo sentir segura.
I was pleased with all staff , front desk Ma
Very pleased
Thank you, i was treated very well . I am in good hands
Everything went very smoothly and timely. I was even surprised that they could do my injection while I was there so I wouldn't have to make another trip.
The Dr acted annoyed with me, He replaced my hip, I praised and hugged him, I also thanked him over and over, I TRULY thought we had become friends, I guess that presumption was totally wrong. This visit was totally different, I even got a call from his nurse wanting to know why I wanted to see the Dr, how strange. After my arrival He rushed in, gave short, sharp answers, and decided since my XRAYS showed nothing that I was wasting his time. This pain was really unbearable and he's looking at me like I'm an idiot. I asked if he could give me pain medication because the hospital only gave me muscle relaxers. He barked, I'm not a pain Dr, then he said ill give you a cortisone shot which I really needed. He was back in 50 seconds, set down on chair, sprayed numbing medication on my knee and waited 3 seconds, then a quick painful stab with that entire needle in my pounding knee, the pain was horrific, he pulled it out and tossed it and away he went, Janet running behind him handing me my MRI ORDERS, LEAVING ME ALONE WITH THE DOOR OPEN, I THOUGHT WELL, I GUESS THAT THEY ARE FINISHED. He needs a few days off, or do a check up from the neck up before each patient.
Dr. Freedhand and staff are very caring, efficient and professional.
Great group . I felt welcome and was impressed from the moment of my arrival
Good visit! Now that I am a senior citizen, I appreciate even more the good advice and care I get at UTHealthHouston.
Everyone was cordial except the gentleman who did my xrays , he seemed like he was bothered by my disability which happens to be temporary due to severe knee pain. He wasn't at all helpful !!!!
I really wish that he had, since he said it wasn't my hip and I'm still having excruciating pain in the hip, that he felt like it was from my back, that he would refer me to someone there that does back, but he did not. So I will do the physical therapy and take the prednisone and then I, if I'm still in excruciating pain, then I'll have to find somebody that can help get this pain. Thank you.
my doctor Dr Freedhand explained to what I wanna know also he recommended what first thing first then we'll talked about the rest later if the first recommendation won't work then he will proceed to the next step and I like that
Very good experience
Dr. Freehand was very attentive and caring about my situation. He explained things to me very well and agreed with the noninvasive approach I am taking. His staff was also very efficient, specifically Veronica is amazing. Thanks for a very positive experience.
DR. Freedhand is great. Will go back to him if needed. Thanks!
The provider greeted me and shook my hand. He didn't d not discuss the x-rays that had just been taken, explain a comparison with his observations from prior visits, In all he was in the room less than five minutes. Ordered an MRI and said that he would share the information, and that more than likely I am a candidate for a full or partial knee replacement. The staff was professional. At check-out the visit summary was printed/offered to which I stated that I was familiar with how to access it on patient portal. Would I recommend his provider, please re-read the first paragraph. A specialist, an established patient, less than five minutes visit, all ready for a surgery?
Yeah, they gave me wrong information before I got there and they took my money. They made me pay immediately up front and I did not get what I came there for and I was very unhappy.
Dr Freedhand was quick, thorough, and friendly.
This was perhaps the most efficient medical appointment I've ever experienced. Every staff member I came in contact with was pleasant and caring. I would highly recommend this office to others.
Would definitely come back if needed Thanks
I was extremely pleased with the doctor not rushing me through my appointment. He was patient and thorough. The doctor's immediate staff was very polite. I was made to feel very relaxed and reassured.
Office was so efficient
I like my visit
Everyone was professional
Dr. Freedhand addressed some concerns I had. The visit put my mind at ease.
I have only seen him once so I don't have any other comments
Everyone I came in contact with was very helpful and pleasant. Dr. Freedhand made me feel confident that he was very knowledgeable, and I appreciated his approach to my medical situation.
Wonderful staff and excellent doctor
Grateful for the doctor's time today.
Every time I have to explain at checkin that the copay needs to sent to Medicare for payment.Medicare will then sent it to TRICARE for Life and they will pay. The checkin person then has to put the supplement coverage again. The system should retain this information.