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Patient Care
UT Physicians provides primary and specialty care for patients of all ages. We have over 2,000 health care providers with expertise in more than 80 specialties and subspecialties. From routine visits to advanced services, our physicians practice at more than 100 locations across the Greater Houston area. Find the care you need and schedule an appointment with us today.
- Patient Information
New Patient?
If you are a patient of UT Physicians, the information below outlines our process and facilities to facilitate a relaxed and successful experience.
Billing
Patient Services
1-855-877-2808
Customer Service Hours
Mon – Thu, 8 a.m. to 8 p.m.
Fri, 8 a.m. to 5 p.m.
Sat, 9 a.m. to 1 p.m.
CST time zone
- Why UT Physicians
With more than 2,000 clinicians certified in more than 80 medical specialties and subspecialties, UT Physicians provides multispecialty care for the entire family.
- Careers
Great visit. Very quick. Good people. Fantastic Doctor
Couldn't have been any better!! Very friendly atmosphere.
Extremely efficient and kind
I felt reassured about my knee problem, since Dr Freedhand did my original knee replacement.
Every visit I've had so far has been a positive experience. Dr. Freedhand is exceptional- not only in his skill, but in the way he makes connections. He's kind, attentive, and has a calm, personable energy that instantly puts you at ease. He takes the time to answer my questions thoroughly and never makes me feel rushed or overlooked. I feel incredibly grateful to have him (and others on the team- Janet, Aaron) guiding my care through hip replacement recovery.
My visit was quick and friendly , Dr . Freedhand is very knowledgeable and friendly ! Thanks so much for! ??
Perfect as always
Great experience. Will have definite opinion after surgeries.
Quick and efficient
Very efficient staff, every one helpful and friendly. Very good experience. Thanks
I would most definitely recommend someone to you all because you get me in and out. My appointment was at 9:30 and I got there before my time and gave the young lady in my x-ray and they took me to a room and then Doc was in there so I was out of there by 9:35. I was in the Uber going home so there's nothing else that you can really add. Just keep doing the good work that you're doing and I am so happy to be a patient of you guys. God bless you.
Fantastic service!
Fue muy buena experiencia me trataron bien y eso me hizo sentir segura.
I was pleased with all staff , front desk Ma
Very pleased
Thank you, i was treated very well . I am in good hands
Everything went very smoothly and timely. I was even surprised that they could do my injection while I was there so I wouldn't have to make another trip.
The Dr acted annoyed with me, He replaced my hip, I praised and hugged him, I also thanked him over and over, I TRULY thought we had become friends, I guess that presumption was totally wrong. This visit was totally different, I even got a call from his nurse wanting to know why I wanted to see the Dr, how strange. After my arrival He rushed in, gave short, sharp answers, and decided since my XRAYS showed nothing that I was wasting his time. This pain was really unbearable and he's looking at me like I'm an idiot. I asked if he could give me pain medication because the hospital only gave me muscle relaxers. He barked, I'm not a pain Dr, then he said ill give you a cortisone shot which I really needed. He was back in 50 seconds, set down on chair, sprayed numbing medication on my knee and waited 3 seconds, then a quick painful stab with that entire needle in my pounding knee, the pain was horrific, he pulled it out and tossed it and away he went, Janet running behind him handing me my MRI ORDERS, LEAVING ME ALONE WITH THE DOOR OPEN, I THOUGHT WELL, I GUESS THAT THEY ARE FINISHED. He needs a few days off, or do a check up from the neck up before each patient.
Dr. Freedhand and staff are very caring, efficient and professional.
Great group . I felt welcome and was impressed from the moment of my arrival
Good visit! Now that I am a senior citizen, I appreciate even more the good advice and care I get at UTHealthHouston.
Everyone was cordial except the gentleman who did my xrays , he seemed like he was bothered by my disability which happens to be temporary due to severe knee pain. He wasn't at all helpful !!!!
I really wish that he had, since he said it wasn't my hip and I'm still having excruciating pain in the hip, that he felt like it was from my back, that he would refer me to someone there that does back, but he did not. So I will do the physical therapy and take the prednisone and then I, if I'm still in excruciating pain, then I'll have to find somebody that can help get this pain. Thank you.
my doctor Dr Freedhand explained to what I wanna know also he recommended what first thing first then we'll talked about the rest later if the first recommendation won't work then he will proceed to the next step and I like that
Very good experience
Dr. Freehand was very attentive and caring about my situation. He explained things to me very well and agreed with the noninvasive approach I am taking. His staff was also very efficient, specifically Veronica is amazing. Thanks for a very positive experience.
DR. Freedhand is great. Will go back to him if needed. Thanks!
The provider greeted me and shook my hand. He didn't d not discuss the x-rays that had just been taken, explain a comparison with his observations from prior visits, In all he was in the room less than five minutes. Ordered an MRI and said that he would share the information, and that more than likely I am a candidate for a full or partial knee replacement. The staff was professional. At check-out the visit summary was printed/offered to which I stated that I was familiar with how to access it on patient portal. Would I recommend his provider, please re-read the first paragraph. A specialist, an established patient, less than five minutes visit, all ready for a surgery?
Yeah, they gave me wrong information before I got there and they took my money. They made me pay immediately up front and I did not get what I came there for and I was very unhappy.
Dr Freedhand was quick, thorough, and friendly.